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Citrus Payment Solutions Complaints & Reviews

www.citruspay.com

3.2

Updated: Aug 12, 2023

Complaints 2969

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1777

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1192

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Citrus Payment Solutions reviews & complaints page 117

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Address: 411038

Website: consumers.citruspay.com

I was transfering money to my kotak 811 saving account through citrus pay. The amount was deducted from my bank (Pnb through internet banking service) but after payment citrus website didnt redirected me to kotak and there was no ticket received from citrus.
The amount was deducted but not received in kotak 811 account.
Please resolve this issue asap.
Regards!

+1 photos

Dec 14, 2017

Complaint marked as Resolved

I have received the mail from the customer executive.

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R

ratnakiran

from Hyderabad, Telangana

Dec 18, 2017

Dear Sir,

I With draw Amount Rs.2500/- with - Ref Id :[protected] Dt. 08.12.2017 Till now I am Not received my amount to my Bank account. Kindly resolve the issue for your reference My Bank statement also attached as below

For your ready reference my bank statement also attached.

Thanks & regards
Ratna Kiran
[protected]
[protected]@yahoo.com

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Address: New Delhi, Delhi, 110031

Myself arijit pakhira used my sbi credit card to pay nios exam fees worth ₹ 1878.60 dated 13/12/2017 @ 8:30am. But the transaction is still remaining unsettled with nios. But amount has been debited from my sbi credit card.

Please credit back the amount in my sbi credit card.

Details of the student payment made:

Name: nikhil puri
Enrollment no.:[protected]
References no.:a[protected]

Thnx
Arijit pakhira

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Address: Nellore, Andhra Pradesh, 524003

This is to bring to your kind attention that, i have done payment to justickets, through citrus payment gate way vide ref no:[protected]-8-12-17. The said payment rs:535.01 was deducted from my hdfc bank accnt and we havn't received tickets from justickets. When we enquired with justickets, payment was struck up with citrus and can be reversed after some time.
Please verify the issue and arrange the payment rs:535.01

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R

[email protected]

from Lucknow, Uttar Pradesh

Dec 14, 2017

Name Rupa
D/O Nebu lal
DOB. ..02/07/1988
Sir ji humne bridge course k liye apne credit card se payment kiya to payment accepted ho gaya. .par payment so nhi kar rha tha phir humne kuch ghante bad debit card se payment kiya to payment accepted ho gaya .
Date 28/11/2017 ko
Sir please refund my money
Credit card ending 7937
Amount 5059/-

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Maine online payment citrus gate way say ki payment bank account se clear ho chuki ha but nios ko nhi phuchi hai. Jiske karn mera admission cancel ho skta ha. Plz meri fees ko nios tak phunchane ki kirpa kare.
Thank my phone no [protected] [protected]
Ramesh
Massage details

Thank you for using your sbi debit card 5190xx3555 for a purchase worth rs5059.0 on pos nios 1136045 at citruspay nio txn#853741

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Dec 13, 2017

Updated by rajendra singh rukmani R/Sir
I want to Deposited My NIOS BRIDGE COURSE FEE, my Deducted but my FEE not Deposited.LAST date fees submission 15/12/2017.if my fees submit before 15/12/2017 another my admission cancel. plz solve my problem quickly.

ramesh

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M

montu dahiya

from Noida, Uttar Pradesh

Dec 13, 2017

Amount deducted but fee not deposited to university

Ref no [protected]IGACMQMRN0

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Hi,

I did a transaction of rs 5000, the amount got deducted but have not been credited to another bank account. Its been more than 48 hours. I have not even got the reversal. Please update on this as i need the urgently. I have spoken to the same bank account customer service from where i made the transaction they also don't have any update regarding the reversal.
Ref id no - e2f684c27ad6407b8202b0fda5b7a30f
Time - 11nth december
7:23pm
From indus bank to icici bank
Regards
Darpan kapoor

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Address: Mumbai City, Maharashtra

Money has been debited from my account and hasn’t been credited in kotak 811 account. I used a rupay debit card to do this transaction of Rs 4500.Is this how the company ‘citrus payment solutions’ make profits? I’m highly disappointed. Please get back to me as soon as possible and solve this matter. Account details mentioned below
Name- shalini khanna
Account no.[protected]
Ifsc - kkbk0001397

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Address: Chennai, Tamil Nadu, 600119

I had completed my payment of rs.5000 for savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 12.12.2017. The amount debited by did not credit. But still now i have not recieved that amount in my account. Please help me. Please give me the solution. Due to network error

Debited a/c info:pur/citruspaykotak/mumbai/citruspaykotak/seq no[protected].

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Dec 12, 2017

Updated by Mohammed Adham M Sorry amount is wrongly entered.Transaction amount is Rs.3025

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Address: Rewa, Madhya Pradesh

Sir,
My payment reference no: pos:citruspay nios/mumbai/[protected] dtd[protected] for application in nios and this application was in pending/unsuccessful while payment ₹4553.10 deducted from my account.
Kindly refund my registration amount ₹ 4553.10 which is deducted from my account but application registration not successful.

With regards,
Shivesh patel.

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N

Nikhil Bhuta

from Jaipur, Rajasthan

Dec 11, 2017

I have made payment online for d. El. Ed course for nios by using my sbi netbanking, transaction ref no [protected]IGABZWROO0 for rs.4511.8 on 12-sep-17 my money was deducted at the same time i got my transaction id no-igabxbmvo3 through sms. But at my nios home page it is still showing me that payment not made.

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Address: Allahabad, Uttar Pradesh

I have transferred a fund of 1000 inr from my sbi savings account no.[protected] (Ifsc-sbin0002619) to my kotak savings account no. ([protected]) ifsc-kkbk0000137. The amount is deducted from sbi account but not received in kotak bank account. Reference number-igacncrfm7. Kindly transfer the amount to my kotak bank account or return it. To sbi account.
Thank you.

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Address: New Delhi, Delhi, 110006

Website: zw8t9.app.goo.gl/ws0uLS9K3PMTO11n1

Hi

I transfered 5000 rs through my pnb card [protected] name amit kumar date 8/12/2017 time 5:51 pm to https://zw8t9.app.goo.gl/ws0uLS9K3PMTO11n1
Link client shine delhi. It showed money transfered but they are saying money is not transfered to our account. Money is dedected to my account.
When i will get my money in my account.

Regards
Amit kumar gupta
[protected]

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M

madhumoy

from Kolkata, West Bengal

Dec 11, 2017

Wallets to transfer Hdfc bank account last Saturday but still not reflect in bank account credited rs 4000/- and rs.100/-
Kindly transfer cash to bank account.
Regards..
Madhumoy Das
M.[protected]

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Address: Raichur, Karnataka, 584101

I tried to transfer money from federal bank to my kotak mahindra bank's app using debit card of federal bank, but transaction from federal bank was clear and even rs.1000 got debited but i dint receive any notification from kotak bank, nor its showing and transaction details, theres no sign that i made a transcation. But i have details that money got deducted from federal bank account

Date:09/11/2017
Time:01:23 am

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I

Ishant Tomar

from Haldwani, Uttarakhand

Dec 11, 2017

I was submitting exam fee and that debited 2 times

transferring money - Comment #2944087 - Image #0

V

venkeycc

from Proddatur, Andhra Pradesh

Dec 11, 2017

I Have 3 Mobile numbers registered with citrus
[protected]
[protected]
[protected]

Using this numbers i have transferred 2000 to Bank from each mobile number on Dec/4/17, but Amount is not transfered to my account number

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Address: 122001

Website: citrus wallet

My friend send me money on citrus wallet he send me 3842rs it was showing to him that my wallet [protected] is not registered with citrus he will reinversed money within 48hs. After his bank ac also get dr.. By 3842 and now he shouting on me like a mad person he is saying he send me money twice and his wallet balance is 0 whereas my wallet balance is aslo 0 we both need money urgently his wallet mobile no-[protected] and mail [protected]@gmail.com and my wallet [protected] and mail id - [protected]@gmail.com i have attached both details

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P

poets

from Mumbai, Maharashtra

Dec 11, 2017

Hello i made online payment to airtel but its debited from account but not credited to my airtel account

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Address: Bagpat, Uttar Pradesh, 250611

Website: www.nios.ac.in

I was submitting exam fee for nios 12th for roll no[protected] and[protected] the amount deducted 3 times bcause of session expired from bank side.. pnb bank.the transaction no is [protected].. please refund this amount. This was wrongly deducted.. i am also sending screanshot of the transaction numbers.

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Address: Gurgaon, Haryana

Website: Citruspay.com

Registered number [protected]
I have tried to withdraw money from my wallet to bank account 6 times but this is not happening.. They not replying to my mails and there no contact number for customers... I need my money urgently... I'm trying this since 2 weeks. I have done many transactions with same bank account so there is no chance of wrong details. If any other info u want contact me at [protected] or [protected]@gmail.com

Dec 9, 2017

Complaint marked as Resolved

Spam

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Dec 09, 2017

Updated by Sunnyphool What the hell i got 4 fake calls saying we are from consumercomplaints.in and asking me for my passwords. #SPAM

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Address: Ambala, Haryana, 134003

Website: www.nios.ac.in

I did transection for nios website via sbi netbanking transaxtion id igaclnvgc6 on 29/11/2017 and 5000 rupees was dedecuted however it was still showing in nios registration page that payment was pending. I waited for more then 24 hours but still it was showing as payment is pending though money was deducted. I submitted a complaint to sbi helpline regarding this matter and on 8/12/2017, received reply that transection was sucessful on 29/11/2017 and kindly contact the merchant for further enquiry. So kindly look in to matter and help me resolving the issue.

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My money 3300 is deducted from my axis account and not credit in my kotak account plzz help urgent otherwise i will go in consumer court please help its very needed money for me today i am doing add money in my kotak and make payment via axis netbanking but transaction is succesfull payment is debited from my axis bank but not credited in kotak bank plzz help this money is very needed to me

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Address: 600045

Website: Citrus

I have made two transfers from my citrus wallet to my bank account which got deducted from the wallet and showed a message that it will take 2 working days to transfer but it's been more than that and the money is not credited to my bank ac. I have made a complaint previously for which i should have received a call from the cus care officer which is also not done.
This is not done guys.
I work with a bank i know how to take it up to the ombudsman officer of rbi.
Please make sure that the money is credited to my bank ac. I would like to talk to somebody not typing complaints.
Ticket id[protected]

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J

Jatin350

from Delhi, Delhi

Apr 6, 2018

sir i have cutrus owner no so contact me on [protected].

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Address: Bangalore, Karnataka, 560100

I was doing online payment n i got gateway error twice but my payment amount has been deducted.. Plss look into it and credit my amount back.. Here are the details below.. The transaction was made on thursday 30th november.. It was for my due which i had to pay to my college..

Transaction reference : inb/[protected]
Transaction reference : inb/[protected]

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N

nebha karmur

from Ahmedabad, Gujarat

Dec 7, 2017

I paid nios dledbr fees if rs 5000 on 29/11/2017 with ref no[protected] with sbi credit card the transaction was fail plz return my fees

gateway error but my money got deducted - Comment #2941257 - Image #0

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Address: New Delhi, Delhi, 110085

On 2nd december 2017 at 9:25 pm i was trying to book an flight from delhi to silchar through ixigo app using cheapticket portal for an amount of rs.6480. I used email id - [protected]@gmail.com and phone number - [protected].in the payment mode i selected upi and paid using my upi id "[protected]@upi". The money got deducted using merchant upi id "[protected]@axisbank" but my transaction was not successful and i was redirected to payment page. After that i cancelled the transaction to book from different payment method. But my money got deducted from my bank and i have also attached the image of my bank statement shownig my money got deducted. I neither got any comfirmation message or mail nor any cancellation message or mail for the same. I just have my bank statement as a prooff that my money got deducted.

"so i please request you to refund my money to my bank".

Dec 7, 2017

Complaint marked as Resolved

RESOLVED MYSELF

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Address: Mumbai City, Maharashtra, 400090

May name is sagar s. Mawade. I have made a payment of rs. 4000 for naukari.com from my citibank debit card through citrus payment gateway on 5th december. But transaction got failed and money deducted from my citibank account.

The details of transaction is as follows:

1. Citrus payment sltns ref:[protected] ref no :- 05dec0855

Request you to kindly refund my amount as early as possible.

My contact no. Is:[protected]
Email id: [protected]@gmail.com

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Dec 07, 2017

Updated by Sagar9083 Amount is not refunded

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S

Sachin3938

from Kolkata, West Bengal

Dec 8, 2017

I have made the payment for nios bridge course on 29-NOV-17, amount is deducted from my credit card but on the site of nios payment status is displayed as payment not made. Please resolve this issue ASAP.

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