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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 117

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Z
zainul ogna
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment amount deducted but ticket not received.

Address:411038
Website:consumers.citruspay.com

I was transfering money to my kotak 811 saving account through citrus pay. The amount was deducted from my bank (Pnb through internet banking service) but after payment citrus website didnt redirected me to kotak and there was no ticket received from citrus.
The amount was deducted but not received in kotak 811 account.
Please resolve this issue asap.
Regards!...
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A
Arijit Pakhira
from Gurgaon, Haryana
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complaint for non crediting of 1878.60 to my sbi credit card

Address:New Delhi, Delhi, 110031

Myself arijit pakhira used my sbi credit card to pay nios exam fees worth ₹ 1878.60 dated 13/12/2017 @ 8:30am. But the transaction is still remaining unsettled with nios. But amount has been debited from my sbi credit card.

Please credit back the amount in my sbi credit card.

Details of the student payment made:

Name: nikhil puri
Enrollment no.:[protected]
References no.:a[protected]br...
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S
sanku.s
from Dharwad, Karnataka
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justickets payment done and tickets not received

Address:Nellore, Andhra Pradesh, 524003

This is to bring to your kind attention that, i have done payment to justickets, through citrus payment gate way vide ref no:[protected]-8-12-17. The said payment rs:535.01 was deducted from my hdfc bank accnt and we havn't received tickets from justickets. When we enquired with justickets, payment was struck up with citrus and can be reversed after some time.
Please verify the issue and arrange the payment rs:535.01...
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R
rajendra singh rukmani
from Noida, Uttar Pradesh
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please complete my payment

Maine online payment citrus gate way say ki payment bank account se clear ho chuki ha but nios ko nhi phuchi hai. Jiske karn mera admission cancel ho skta ha. Plz meri fees ko nios tak phunchane ki kirpa kare.
Thank my phone no [protected] [protected]
Ramesh
Massage details

Thank you for using your sbi debit card 5190xx3555 for a purchase worth rs5059.0 on pos nios 1136045 at citruspay nio txn#853741...
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D
Darpanka123
from Noida, Uttar Pradesh
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transaction debited but not credited to another bank account

Hi,

I did a transaction of rs 5000, the amount got deducted but have not been credited to another bank account. Its been more than 48 hours. I have not even got the reversal. Please update on this as i need the urgently. I have spoken to the same bank account customer service from where i made the transaction they also don't have any update regarding the reversal.
Ref id no - e2f684c27ad6407b8202b0fda5b7a30f
Time...
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S
Shivam Khanna
from Pune, Maharashtra
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money debited from account but not credited in 811 account

Address:Mumbai City, Maharashtra

Money has been debited from my account and hasn’t been credited in kotak 811 account. I used a rupay debit card to do this transaction of Rs 4500.Is this how the company ‘citrus payment solutions’ make profits? I’m highly disappointed. Please get back to me as soon as possible and solve this matter. Account details mentioned below
Name- shalini khanna
Account no.[protected]
Ifsc - kkbk0001397...
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M
Mohammed Adham M
from Chennai, Tamil Nadu
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I'm not get money

Address:Chennai, Tamil Nadu, 600119

I had completed my payment of rs.5000 for savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 12.12.2017. The amount debited by did not credit. But still now i have not recieved that amount in my account. Please help me. Please give me the solution. Due to network error

Debited a/c info:pur/citruspaykotak/mumbai/citruspaykotak/seq no[protected]....
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S
Shivesh Patel
from Vidisha, Madhya Pradesh
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registration fee deducted but application are in pending.

Address:Rewa, Madhya Pradesh

Sir,
My payment reference no: pos:citruspay nios/mumbai/[protected] dtd[protected] for application in nios and this application was in pending/unsuccessful while payment ₹4553.10 deducted from my account.
Kindly refund my registration amount ₹ 4553.10 which is deducted from my account but application registration not successful.

With regards,
Shivesh patel....
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S
Sachin Kumar090
from Sarai Mir, Uttar Pradesh
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transaction successful but payment not received

Address:Allahabad, Uttar Pradesh

I have transferred a fund of 1000 inr from my sbi savings account no.[protected] (Ifsc-sbin0002619) to my kotak savings account no. ([protected]) ifsc-kkbk0000137. The amount is deducted from sbi account but not received in kotak bank account. Reference number-igacncrfm7. Kindly transfer the amount to my kotak bank account or return it. To sbi account.
Thank you....
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A
amitgupta3feb1983
from Bareilly, Uttar Pradesh
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5000 rs transfered through my account to https://zw8t9.app.goo.gl/ws0uls9k3pmto11n1

Address:New Delhi, Delhi, 110006
Website:zw8t9.app.goo.gl/ws0uLS9K3PMTO11n1

Hi

I transfered 5000 rs through my pnb card [protected] name amit kumar date 8/12/2017 time 5:51 pm to https://zw8t9.app.goo.gl/ws0uLS9K3PMTO11n1
Link client shine delhi. It showed money transfered but they are saying money is not transfered to our account. Money is dedected to my account.
When i will get my money in my account.

Regards
Amit kumar gupta
[protected]...
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P
pooja billar
from Mumbai, Maharashtra
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transferring money

Address:Raichur, Karnataka, 584101

I tried to transfer money from federal bank to my kotak mahindra bank's app using debit card of federal bank, but transaction from federal bank was clear and even rs.1000 got debited but i dint receive any notification from kotak bank, nor its showing and transaction details, theres no sign that i made a transcation. But i have details that money got deducted from federal bank account

Date:09/11/2017
Time:01:23 am...
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K
Kartik Vashist
from Delhi, Delhi
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money debited from bank twice but not credited into wallet

Address:122001
Website:citrus wallet

My friend send me money on citrus wallet he send me 3842rs it was showing to him that my wallet [protected] is not registered with citrus he will reinversed money within 48hs. After his bank ac also get dr.. By 3842 and now he shouting on me like a mad person he is saying he send me money twice and his wallet balance is 0 whereas my wallet balance is aslo 0 we both need money urgently his wallet mobile no-[protected] and mail [protected]@gmail.com...
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I
Ishant Tomar
from Haldwani, Uttarakhand
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nios exam fee deducted 2 times

Address:Bagpat, Uttar Pradesh, 250611
Website:www.nios.ac.in

I was submitting exam fee for nios 12th for roll no[protected] and[protected] the amount deducted 3 times bcause of session expired from bank side.. pnb bank.the transaction no is [protected].. please refund this amount. This was wrongly deducted.. i am also sending screanshot of the transaction numbers....
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S
Sunnyphool
from Zira, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to withdraw money into bank

Address:Gurgaon, Haryana
Website:Citruspay.com

Registered number [protected]
I have tried to withdraw money from my wallet to bank account 6 times but this is not happening.. They not replying to my mails and there no contact number for customers... I need my money urgently... I'm trying this since 2 weeks. I have done many transactions with same bank account so there is no chance of wrong details. If any other info u want contact me at [protected] or [protected]@gmail.com...
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Address:Ambala, Haryana, 134003
Website:www.nios.ac.in

I did transection for nios website via sbi netbanking transaxtion id igaclnvgc6 on 29/11/2017 and 5000 rupees was dedecuted however it was still showing in nios registration page that payment was pending. I waited for more then 24 hours but still it was showing as payment is pending though money was deducted. I submitted a complaint to sbi helpline regarding this matter and on 8/12/2017, received reply that transection was sucessful on 29/11/2017...
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M
Mayur Dhanorkar
from Pune, Maharashtra
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my money is deducted from my axis account and not debit in kotak

My money 3300 is deducted from my axis account and not credit in my kotak account plzz help urgent otherwise i will go in consumer court please help its very needed money for me today i am doing add money in my kotak and make payment via axis netbanking but transaction is succesfull payment is debited from my axis bank but not credited in kotak bank plzz help this money is very needed to me...
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W
Winston Vimal Raj
from Madanapalle, Andhra Pradesh
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transfer

Address:600045
Website:Citrus

I have made two transfers from my citrus wallet to my bank account which got deducted from the wallet and showed a message that it will take 2 working days to transfer but it's been more than that and the money is not credited to my bank ac. I have made a complaint previously for which i should have received a call from the cus care officer which is also not done.
This is not done guys.
I work with a bank i know how to take...
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S
Simon john
from Bengaluru, Karnataka
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gateway error but my money got deducted

Address:Bangalore, Karnataka, 560100

I was doing online payment n i got gateway error twice but my payment amount has been deducted.. Plss look into it and credit my amount back.. Here are the details below.. The transaction was made on thursday 30th november.. It was for my due which i had to pay to my college..

Transaction reference : inb/[protected]
Transaction reference : inb/[protected]...
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A
anand6448
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not successful but money got deducted using upi

Address:New Delhi, Delhi, 110085

On 2nd december 2017 at 9:25 pm i was trying to book an flight from delhi to silchar through ixigo app using cheapticket portal for an amount of rs.6480. I used email id - [protected]@gmail.com and phone number - [protected].in the payment mode i selected upi and paid using my upi id "[protected]@upi". The money got deducted using merchant upi id "citruspay@axisbank" but my transaction was not successful and i was redirected to payment page....
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S
Sagar9083
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amount is not refunded

Address:Mumbai City, Maharashtra, 400090

May name is sagar s. Mawade. I have made a payment of rs. 4000 for naukari.com from my citibank debit card through citrus payment gateway on 5th december. But transaction got failed and money deducted from my citibank account.

The details of transaction is as follows:

1. Citrus payment sltns ref:[protected] ref no :- 05dec0855

Request you to kindly refund my amount as early as possible.
br...
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