Citrus Payment Solutions Complaints & Reviews

I was submitted quotation amount on sep 02, 2017 11:17:06 pm to west bengal state electricity distribution company limited for new connection, amount of 638.88 through your site. Merchant order number: p20170902231352604103552297 and citrus reference number: ctx[protected]. This amount deducted from my bank account but payment was not completed. I was contact with electricity office they told me that you pay through online we can`t help you.

I have paid rs.4510.00 of dl. Ed nois application fee for 3rd party merchant txn id[protected], citrus txn id[protected] through federal bank net banking on 16.09.2017 on 04.28 pm. The payment has made success and amount rs.4510 is debited from my account. But submission of application form of dl. Ed nois the payment and transaction id was not showing. I am making another paymetn after few days.

I have paid rs.4510.00 of dl. Ed nois application fee for 3rd party merchant txn id[protected], citrus txn id[protected] through federal bank net banking on 30.09.2017 on 04.58 pm. The payment has made success and amount rs.4510 is debited from my account. But submission of application form of dl. Ed nois the payment and transaction id was not showing. So, kindly please refund the rs.9020.00 in my account as soon as possible.
Thanking

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.

Ivrs no - [protected]

Trans number as per bank [protected]-citrusmponline

Ref number[protected]

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.

Ivrs no - [protected]

Trans number as per bank [protected]-citrusmponline

Ref number[protected]

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.

Ivrs no - [protected]

Trans number as per bank [protected]-citrusmponline

Ref number[protected]

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.

Ivrs no - [protected]

Trans number as per bank [protected]-citrusmponline

Ref number[protected]

I made online recharge through you on 28th september 2017, amounting of rs.19.00. But no recharge has been made by airtel authority nor the money has been refunded back to my account and after enquiring from airtel, it is understood that you have not sent the money to them.
Transactions description : inb/[protected] dated 28th september, 2017.
So immediately please arrange to refund the amount to the bank where from it was credited to you.
My email id : [protected]@gmail.com

1) payment of rs. 449.00 was made in wee hrs (6.18 am). On 13.10.2017 made to airtel post paid mobile connection from ibs of pnb pention account.
2) the amount was realised from pnb and the same is reflecting with a transaction remarks as "citrus pa/[protected]/[protected] dtd. 13.10.2017" in bank's statement.
3) as per m/s. Airtel till now the amount is not yet transferd to airtel from m/s. Citrus.
In view of the above iplease look in to it to sortout the issue

Sar mene d. El. Ed ki feesh is reference no d[protected] par 2 bar feesh kat di jisme 1 bar faild 1bar sasus ho gayi he sar jisaka name sumanlata rajput he liken faild abhitak bapis nahiki gayi he jiska enrolment no [protected] or bank par entri karane par yah id darsata he ecom 314082 citruspay nios ci 4, 553.10 faild ecom 204514 citruspay nios ci 4, 553.10 sasus or sar nios par status dekhne par bank transaction no ctx[protected] aati he yah transaction sasus ho chuka he meri pesh refund kiya jay

Kind attention please,
I had make sun direct dth online recharge of rs. 2600. On 23/10/2017 through citrus pay by using my debit card but the amount was not credited to sun direct and the dth service was not activated but the amount was deducted from my account and bank sent me the message of deduction for rs. 2600. So please do needful at the earliest. Thank you.

Dear sir/mam, i am a mp online kiosk and i made transaction on september 30, 2017 12:29 pm for csd 200 rd and amc charges for 2 year amt.-inr 950.00 +10 has been debited from my account and failled after some time i did not get any confirmation to till date and did not refund my amount now its bank ref no is stubp[protected]/lic device. So plz find and suggest me what i do.

From
Ashish jat
[protected]
[protected]@gmail. C om

The following transaction regarding d. El. Ed admission through nios have been failed but amount deducted from my account-
1. Date-22.09.17, ref no.[protected]igacbkegb8, amount-4510
2. Date-29.09.17, ref no.[protected]igacciqme4, amount-4510
3. Date-30.09.17, ref no.[protected]igaccojbi1, amount-4510
4. Date-30.09.17, ref no.[protected]igaccokdw9, amount-4510

Please refund above amount to my account - name-amit kumar ranjan, ac no-[protected], ifsc sbin0011807

10 th of october i have transferred money from cirtus wallet to my bank account.. It shows 8-9 days it ll take.. Already 11 days over still i didn't get the money on my account.. No customer response nothing.. Txn id 9c3f9765348d45acb973b44221f827cd
5474796d45484aecb8a021993ed3700f
I have tweeted also but nothing i got... They once ask mine transaction i'd only this mich

[resolved] citrus payment solutions — payment failed at nios but amount from my net banking

3 reviews
Su suiam on aug 26, 2017 submit a complaint
Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed.

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name - ganesh kumar yadav
A/c holder name amulya diwedi
A/c no [protected]
Ifsc code sbin0000017
Reference no igacbwvra9
Nios ref no d[protected]
Citrus ref no [protected]
Payment date 26.09.2017

I was cheated yesterday as there were 4 transactions happened to my bank account which are fraud txns of amount 19500, 19900, 19800, 11200 at time 3:05 am, 3:26 am, 3:58 am and 4:33 am respectively. The money was transferred via citrus pay medium.

I have got my debit card blocked and filed a complaint at icici bank.

I request citrus pay to investigate this matter and refund her money.

4 days before i have transferred money from citrus wallet to my hsbc bank account
There were 2 transactions of rupees 100 and other one is of rupees 4900. It had mentioned that it will take 2 days but it did not credited to account even till now.
I have raised query for numours times but did not get any revert from company.
Please look into matter and provide my money asap as am facing many problems because of this app.
I have attached screenshots for tranaction id

I have done the wrong payment of rs.399/- to your account, so kindly refund the same and contact me on this no [protected].

Account details is below.
A/c holder name : vinoda kumar
Axis account no : [protected]
Bank : axis bank
Branch : m. G road branch, bangalore
Ifsc code : utib0000009.

Awaiting for your positive reply...

Regards,
Vinod kumar

Money was stolen from my uk debit card (Starling bank mastercard) on 14th october whilst i was in india and used to pay for something in an on line transaction with citrus go air.
I did not authorise the payment and have informed my bank. How do i get my money back?
I have cancelled my card but i still want my money back as it has been stolen electronically.

Am sumit singh. I made online payment for nios admission for this site http://dled.nios.ac.in. rs.1525 has been deducted from my visa debit card of idbi bank on 17 october 2017.
But there is no response update or confirmation from citruspay. Still it asks for payment.
I communicate with my bank, they told the amount is transferred.
And i also communicate with the education institute but they didn't receive amount.
I am unaware where the amount gone.
Can you please clarify about the deducted amount?
Please help me for this issue. Looking forward to hear from you.

One customer paid me rs. 6680 through the link that i sent, then i got the sms that i received the amount, it also said that click this link to get it directly in the bank account.
This has never happened before, i had received previous all payments directly in my bank account. But this time, neither it is showing in the wallet balance, nor bank account. When i click the link to get it in the account, the link opens the application bank details page that already has bank details filled in.
I do not know what to do. I tried the number of the person who called me from citrus, but his phone is not reachable.
Kindly help as soon as possible.
Regards,
Nirav khandhadia
Companion pets
[protected]

Dear sir
I have made a payment of rs. 4553.10/- for nios d. El. Ed teacher's training and the amount had been deducted from my account but the payment had not been made and also the amount was not refunded back to my account it is going to be 13 days but the amount has not been credited back to my account
Date of payment made - 29/09/17 at 2041 hrs.
Transaction id - 741518
Name - ramanjeet shrivastav
Reference no. On nios - do96006230
Amount debited through - canara bank debit card
So plz do needful
Thanku

I have registered d. El. Ed registration (Nios) through online 28/09/2017 using payment indianbank internet banking payment made successful amount deducted from my account rs-4511.80/-. But payment status shows "payment not made". And form not submited and our amount rs 4511.80 not refund till now. Detail attach and also mention below-
Date[protected]
Thru net banking - [protected]igaccgqbw0
State bank of india

Please solve this problem and refund my money
Thanks...

On the last date of nios registration, i made two payment, but failed. After waiting 48 hour payment status is not updated. On last date i made payment again. But my previous payment not refunded on my account, please refund my amount.

Transaction id 1:

Transaction id 2:

Both are failed please look into this matter.

Sanu das
Mob: [protected]