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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 122

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P
Prasad Roy
from Port Blair, Andaman and Nicobar Islands
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unpaid online transaction.

Address:743395

I was submitted quotation amount on sep 02, 2017 11:17:06 pm to west bengal state electricity distribution company limited for new connection, amount of 638.88 through your site. Merchant order number: p20170902231352604103552297 and citrus reference number: ctx[protected]. This amount deducted from my bank account but payment was not completed. I was contact with electricity office they told me that you pay through online we can`t...
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P
Paritha banu
from Hosur, Tamil Nadu
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payment based

Address:Vellore, Tamil Nadu

I have paid rs.4510.00 of dl. Ed nois application fee for 3rd party merchant txn id[protected], citrus txn id[protected] through federal bank net banking on 16.09.2017 on 04.28 pm. The payment has made success and amount rs.4510 is debited from my account. But submission of application form of dl. Ed nois the payment and transaction id was not showing. I am making another paymetn after few days.

I have paid rs.4510.00...
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Address:Indore, Madhya Pradesh, 452016

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.

Ivrs no - [protected]

Trans number as per bank [protected]-citrusmponline

Ref number[protected]

I made electricity bill payment online thru mponline but did not recieve transaction number waited for 5 mins. Payment dedcuted from account.br...
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D
dilip sukul
from Dibrugarh, Assam
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non-payment of recharge amount to airtel mobile

I made online recharge through you on 28th september 2017, amounting of rs.19.00. But no recharge has been made by airtel authority nor the money has been refunded back to my account and after enquiring from airtel, it is understood that you have not sent the money to them.
Transactions description : inb/[protected] dated 28th september, 2017.
So immediately please arrange to refund the amount to the bank where from it was credited...
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G
Govindnath
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made to airtel from pnb internet banking through " citrus pay/44171000777424/0110056099 dtd. 13.10.2017"

1) payment of rs. 449.00 was made in wee hrs (6.18 am). On 13.10.2017 made to airtel post paid mobile connection from ibs of pnb pention account.
2) the amount was realised from pnb and the same is reflecting with a transaction remarks as "citrus pa/[protected]/[protected] dtd. 13.10.2017" in bank's statement.
3) as per m/s. Airtel till now the amount is not yet transferd to airtel from m/s. Citrus.
In view of the...
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K
KIRSHNAVTAR SINGH RAJPOOT
from Varanasi, Uttar Pradesh
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nios dled fees refund

Address:Lalitpur, Uttar Pradesh, 284124

Sar mene d. El. Ed ki feesh is reference no d[protected] par 2 bar feesh kat di jisme 1 bar faild 1bar sasus ho gayi he sar jisaka name sumanlata rajput he liken faild abhitak bapis nahiki gayi he jiska enrolment no [protected] or bank par entri karane par yah id darsata he ecom 314082 citruspay nios ci 4, 553.10 faild ecom 204514 citruspay nios ci 4, 553.10 sasus or sar nios par status dekhne par bank transaction no ctx[protected]...
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R
Rajan M 1975
from Badvel, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct dth online recharge of rs. 2600. deducted from my debit card but not credited to sun direct d

Kind attention please,
I had make sun direct dth online recharge of rs. 2600. On 23/10/2017 through citrus pay by using my debit card but the amount was not credited to sun direct and the dth service was not activated but the amount was deducted from my account and bank sent me the message of deduction for rs. 2600. So please do needful at the earliest. Thank you....
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A
Ashu Jat
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction

Address:454773

Dear sir/mam, i am a mp online kiosk and i made transaction on september 30, 2017 12:29 pm for csd 200 rd and amc charges for 2 year amt.-inr 950.00 +10 has been debited from my account and failled after some time i did not get any confirmation to till date and did not refund my amount now its bank ref no is stubp[protected]/lic device. So plz find and suggest me what i do.

From
Ashish jat
[protected]
[protected]@gmail....
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M
mcsgaya
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund transaction failed amount

Address:Gaya, Bihar, 824236

The following transaction regarding d. El. Ed admission through nios have been failed but amount deducted from my account-
1. Date-22.09.17, ref no.[protected]igacbkegb8, amount-4510
2. Date-29.09.17, ref no.[protected]igacciqme4, amount-4510
3. Date-30.09.17, ref no.[protected]igaccojbi1, amount-4510
4. Date-30.09.17, ref no.[protected]igaccokdw9, amount-4510

Please refund above...
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A
aashish kumar sahu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transfer

10 th of october i have transferred money from cirtus wallet to my bank account.. It shows 8-9 days it ll take.. Already 11 days over still i didn't get the money on my account.. No customer response nothing.. Txn id 9c3f9765348d45acb973b44221f827cd
5474796d45484aecb8a021993ed3700f
I have tweeted also but nothing i got... They once ask mine transaction i'd only this mich...
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A
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed

Address:Ballia, Uttar Pradesh, 277001

[resolved] citrus payment solutions — payment failed at nios but amount from my net banking

3 reviews
Su suiam on aug 26, 2017 submit a complaint
Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted...
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M
Manish_A
from Bansgaon, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent icici debit

I was cheated yesterday as there were 4 transactions happened to my bank account which are fraud txns of amount 19500, 19900, 19800, 11200 at time 3:05 am, 3:26 am, 3:58 am and 4:33 am respectively. The money was transferred via citrus pay medium.

I have got my debit card blocked and filed a complaint at icici bank.

I request citrus pay to investigate this matter and refund her money....
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M
Mansi Thakur03
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money does not credited to account

Website:www.citruspay.com

4 days before i have transferred money from citrus wallet to my hsbc bank account
There were 2 transactions of rupees 100 and other one is of rupees 4900. It had mentioned that it will take 2 days but it did not credited to account even till now.
I have raised query for numours times but did not get any revert from company.
Please look into matter and provide my money asap as am facing many problems because of this app.br...
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V
Vinodkumar88
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong payment made

Address:Bangalore, Karnataka, 560079
Website:consumer.citruspay.com/CitrusConsumerPortal

I have done the wrong payment of rs.399/- to your account, so kindly refund the same and contact me on this no [protected].

Account details is below.
A/c holder name : vinoda kumar
Axis account no : [protected]
Bank : axis bank
Branch : m. G road branch, bangalore
Ifsc code : utib0000009.

Awaiting for your positive reply...

Regards,
Vinod kumar...
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S
southmet
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen. money

Address:GU32 3AQ

Money was stolen from my uk debit card (Starling bank mastercard) on 14th october whilst i was in india and used to pay for something in an on line transaction with citrus go air.
I did not authorise the payment and have informed my bank. How do i get my money back?
I have cancelled my card but i still want my money back as it has been stolen electronically....
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M
Mohammad Amish
from Shahganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment solutions online payment through citruspay but confirmation not given to this http://dled.nios.ac.in site

Address:262701
Website:nios

Am sumit singh. I made online payment for nios admission for this site http://dled.nios.ac.in. rs.1525 has been deducted from my visa debit card of idbi bank on 17 october 2017.
But there is no response update or confirmation from citruspay. Still it asks for payment.
I communicate with my bank, they told the amount is transferred.
And i also communicate with the education institute but they didn't receive amount.br...
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N
Nirav Khandhadia
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer paid, i got sms, but does not come in account or wallet

Address:380015

One customer paid me rs. 6680 through the link that i sent, then i got the sms that i received the amount, it also said that click this link to get it directly in the bank account.
This has never happened before, i had received previous all payments directly in my bank account. But this time, neither it is showing in the wallet balance, nor bank account. When i click the link to get it in the account, the link opens the application...
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N
Navneet Raman Shrivastava
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment of dled.

Dear sir
I have made a payment of rs. 4553.10/- for nios d. El. Ed teacher's training and the amount had been deducted from my account but the payment had not been made and also the amount was not refunded back to my account it is going to be 13 days but the amount has not been credited back to my account
Date of payment made - 29/09/17 at 2041 hrs.
Transaction id - 741518
Name - ramanjeet shrivastav
Reference...
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T
Technical Assam (DIGITAL ASSAM)
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment returned

Address:Nagaon, Assam, 782125

I have registered d. El. Ed registration (Nios) through online 28/09/2017 using payment indianbank internet banking payment made successful amount deducted from my account rs-4511.80/-. But payment status shows "payment not made". And form not submited and our amount rs 4511.80 not refund till now. Detail attach and also mention below-
Date[protected]
Thru net banking - [protected]igaccgqbw0
State bank of india br...
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D
dassanu_82
from Koch Bihar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios d. el. ed transaction failed

Address:Uttar Dinajpur, West Bengal, 733129

On the last date of nios registration, i made two payment, but failed. After waiting 48 hour payment status is not updated. On last date i made payment again. But my previous payment not refunded on my account, please refund my amount.

Transaction id 1:

Transaction id 2:

Both are failed please look into this matter.

Sanu das
Mob: [protected]...
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