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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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400052

Citrus Payment Solutions reviews & complaints page 137

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R
Ria Choudhury
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:122001

Dear sir,

Few minutes back I received a call from three numbers, [protected], [protected], [protected] claiming that they are representatives of citrus payment solutions. They have used abusive words during the conversation and also asked me share my bank details which is a punishable offence. I would like you to please take strict actions against those frauds....
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Ria Choudhury
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment successful but recharge failed

Address:Gurgaon, Haryana, 122001

Dear Sir,

I, Ria Choudhury, recharged my DMRC Smart card of amount Rs 500 yesterday at 2:55 pm bearing TXN Id : CTX[protected]. Though the payment was successful but as i tried for top up in AVM machine, it was not working. The DMRC professional guided me to contact the citrus wallet as they did not recieve any amount. Either fix my problem or return the amount please.

Ria Choudhury
[protected]...
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A
ashai_ohm
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but no confirmation

I tried to book flight ticket through online net banking. Accordingly amount deducted from bank but no confirmation received from citrus payment solutions or airlines. Please let me know the status or kindly refund the amount. Please find below the transaction details from bank (Federal Bank)
Transaction Date:
[protected]
Amount Type:
Dr.
Amount:
INR 4, 003.00
Nature Of Transaction:
FN/SHP/[protected]/goai[protected]...
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A
abhishekram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nios fees regarding

Address:New Delhi, Delhi, 110027

Dear team,

Txn date value date ref cheque no description debit amount credit amount running balance 19/06/2017 07:30:22 19/06/[protected] net txn: citrus [protected] rs-2, 024.350.00

Kindly check and revert asap i have submitted october exam fee 19th junei have done the payment. But i have not received any conformation mail or message regarding submitted exam fee...
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Sushobhit Malik
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed but amount debited

I was making a payment for du pg admission form through vijaya bank. The payment was completed by the bank but when i got redirected to the citrus payment gateway, it said that the payment had failed. However, my account got debited with ₹500. The transaction id given by the bank is 15885328 and the reference id is 18226889.
Please rectify quickly because tomorrow is the last day to submit the form....
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brahma teja
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded, via hathaway citrus payment

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.hathway.com

Hello sir, i've paid 2259 rs for hathway broadband hyderabad, payment via citrus pay at 22nd may 2017, but payment successful done, money debited from my credit card, but payment files at redirect to hathaway

When i call to customer care of hathway, hyderabad, they said with in 15 days money will refund to credit card, till now i didn't get any refund amount, when i call to kotak bank they said amount is climed by citrus hathway...
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S
shruthihr16
from Tarikere, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful

Address:Bangalore, Karnataka, 560037

Recharged my mobile no [protected] for 349 rs/- through myairtel app on 16 june 2016 amount got deducted from my icici account but recharge is unsuccessful. I have contacted airtel people they asked me to check with third party gateway people.
Dear customer,
Thank you for banking with icici bank.
You have made an online payment of inr 349.0 with transaction id [protected] towards payee citrus payment solution from your...
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Roshani Laxmanrao Tarnekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air ticket from goair, site on 15/06/2017 failed citrus pay deducted money

Address:Mumbai City, Maharashtra, 400066
Website:Citrus pay link used on www.goair.in

Cyber receipt date:16/06/2017 12:29:03 pm


_

Transaction details
_

Account number : [protected]
Transaction date : 15/06/2017
Transaction amount : (Inr) 16, 759.00
Transaction type : dr
Transaction description : epay/to:citrus payment so/63301575/airti
Airticket from goair was not booked, goair sent...
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Raj Abhipsa
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NIOS examination fee payment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:nios.ac.in

On 4th june @15:30 i made payment of rs 511.45 towards fee for nios senior secondary examination in october 2017. I had used sbi net banking option. Transaction reference number received by me from sbi for the payment is igabkmhgp6. Details submitted on nios portal for this payment were as under:
Student's name: alok bhatt
Enrollment no.:[protected]
Aadhaar no.[protected]
Subjects for which fees paid: mathematics...
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O
Ommuruga
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed but amount debited

Address:641001
Website:www.ccmc.gov.in

Hi,
I made an attempt to pay my property tax to an amount of rs.1, 322/ to coimbatore city muncipal corportion (Ccmc) on 31/05/2017 through state bank of india visa credit card. But the transaction failed due to some technical issues. However, my account with state bank credit card is debited. I have not yet received my refund from you, though i have waited for 13 days. Please look into the matter and refund my money.

Thank...
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S
Sunil Rauto
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted without my knowledge

Address:500016
Website:not suer

I did not do any transaction please let me know who has done this transaction i need to customer information. Otherwise i am goin to put a case against you.

I have received below msg from my account.

Sunila rauto ([protected]) amountinr 762.77transaction typecredit
Transaction date08 jun '17transaction descriptioniconn ref/[protected]/citrus/dt.[protected]...
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A
asharamrajsookdeo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Visa payments from Trinidad and Tobago

Website:www.citruspay.com/s6mz25yad7

I, asha ramraj-sookdeo have been trying to make payments to nithyanandeshwar devastham trust using my scotiabank visa platinum card, from trinidad and tobago and citrus is not accepting the payment. I have called scotiabank and there is no attempt to deduct any funds from the card, and no payments has been declined. You all do not even have trinidad and tobago as an option for me to select underneath....
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S
Sharad S kasar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile recharge amount of rs. 123/-

Address:Nashik, Maharashtra, 422004
Website:TO TRANSFER INB Citrus Payment Solutions

Dear sir / madam,
I havd done mobile recharge amount of rs. 123/- on mobile no [protected] dt 21.05.2017 but till date yoy not refunded rs. 123/- to my saving account no. [protected] sbi nashik. Refe. No. [protected]igabipaom5.
Name sharad sadashiv kasar.
Kindly consider urgently & refund me the amount in my savings account as mention above.
Regards, kasar s. S....
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S
saivij
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not sent to airtel payment

Address:Chennai, Tamil Nadu, 600 112
Website:[email protected]

Dear sir,

Transaction details

Reference id[protected]
Transaction typebill payments/shopping mall
Debit account[protected]
Transaction date (Dd/mm/yyyy) 31/05/2017
Transaction amountinr 200.00
Remarkspeyment[protected]airtel basl bangalore tm
Transaction statussuccess
Beneficiary/biller citrus payment solution
Back
But
Transaction no:[protected]br...
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A
Aastha Shukla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction dropped, never refunded

Address:Thane, Maharashtra, 400604
Website:CITRUS, BOX8, FAASOS

Tracking id: oqtc7l
27 apr, 2017 11:30 pm
Order amount - rs. 249 by box 8
Order not placed, amount not yet refunded

Transaction ref no. Igabkcpqg8
1 june, 2017 11.33pm
Order amount - rs. 154
Order not placed, amount not refunded

This is so very frustrating that payment banks are not refunding money in the respective bank accounts. I want both my refunds asap and a person...
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Bhakto
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IGNOU Online payment fee deducted but not succeed

Address:New Delhi, Delhi
Website:IGNOU ONLINE ADMISSION

I'm herewith state that on 23/05/2017 I was made payment of sum RS. 5111.50 but failed to complete the online ignou new form submission. Here said amount is deducted but admission site is still ask to pay online.

PERSONAL DETAILS:
Control No. is[protected] and Program: PGDDM

Enclosed Bank Statement:
Your Complaint With Ticket No. [protected] has been attended to and closed after resolution as under.br...
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A
Arun Tambe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No credit of property tax debited

Address:Thane, Maharashtra, 400602
Website:Citrus Payment Solution

On 18-05-17, i paid property tax of rs. 3098/- to nashik municipal corpn. From my pnb account # [protected] throgh gateway "citrus payment solution" the amt was debited but tax receipt of nasik mun. Corpn. Shows payment receipt of rs. 3/- [rs. Three only]. Above transaction debit is under ref. Citrus pa/[protected] /[protected] / nis. Dated 18-05-17. I've lodged 3/4 complaint - no response yet...
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H
Harsh maheta
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refund

Address:Dewas, Madhya Pradesh, 455001

Hello sir this is harsh maheta and i have submitte the CET online form and when i submit to net banking of AXIS i got a message in which it was written that your amount has been deducted but still i am not getting the receipt of that and my amount has deducted so kindly please take any action on that and refund my amount back.
Even i dont get the transaction ID so please take any action on that.
Amount is 1557 Rs....
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M
Md Nematullah Tamanna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount rs 1924

Address:Bangalore, Karnataka
Website:CITRUS

Md nematullah tamanna
May 16 (2 days ago)

To care, via.com, axis
Sir/madam,
Please go through the reply given by axis bank... Freecharge and via.com.

I booked only one ticket on 28.02.17 of rs 1924.
First transaction was failed due to connection still rs 1924 was deducted from my account, so i subsequently again booked the ticked.

Now you guys please stop harassing...
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Singha Chandan Singha
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not refund to my account

Address:Darjeeling, West Bengal, 734001

Sir,
I have paid Rs. 438.00 of West Bengal State Electricity Distribution Company Limited electricity bill (consumer id[protected] through Bank of India Debit Card on 12.04.2016 on 07.04 PM. The payment has made success and Amount Rs.441.76 is debited from my account. But submission of Payment receipt not generate. And now WBSEDCL is not taking my bill, and they told to get a receipt of that payment, now I login to citrus pay account,...
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