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Citrus Payment Solutions Complaints & Reviews

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Updated: Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 138

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C
cscjmv
from Betul, Madhya Pradesh
May 9, 2017
Resolved
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Address: Betul, Madhya Pradesh

I have filled up online form for RIE CEE 2017. I have opened payment option and gone through other payment option to bank of maharshtra (debit card) on[protected] for Rs 806.9.
Bank gave message on mobile for successfull transaction and deducted said money from my account but I am unable to submit RIE CEE 2017 application because it is not paid.
Till now money has neither come back (refunded) nor paid to RIE CEE 2017. Kindly do the needful so that I can fill up my RIE CEE 2017 application successfully.
+1 photos
Jun 9, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Money is debited from my bank account but not added to any wallet

Citrus payment solutions cee 2017 transaction successful - yet payment is unsuccessful - Comment #2736645 - Image #0
Citrus Payment Solutions Customer Care's response, May 23, 2017
Verified Support
Hi Lakshman,

We would like to inform you that the Merchant TXN ID INVF6F20665B5 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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    B
    Benifit For you
    from Ranaghat, West Bengal
    May 8, 2017
    Resolved
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    Address: Mumbai City, Maharashtra, 400052
    Website: www.citruspay.com

    I have applied for rie mysore 2017.in the payment page i have paid rs 806 through my sbi card via citrus. A message was received from sbi that you have paid rs 806 at citrus with txn #[protected]. But my in my application still showing payment status unpaid. Please resolve my problem as soon as possible because the last date is 10th may. Used email :[protected]@gmail.com
    Jun 8, 2017
    Complaint marked as Resolved 
    Citrus Payment Solutions customer support has been notified about the posted complaint.
    Verified Support
    May 08, 2017
    Citrus Payment Solutions Customer Care's response
    Hi,

    We would like to inform you that the TXN[protected] done on 07/05.2017 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

    Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

    Regards,
    Citrus Support Team
    I have done all my payment steps in RIECEE, my bank deducted money from my account but an error message was appeared on screen so please help me and refund my money

    Payment is not done still to rie Mysore but money is deducted - Comment #2727418 - Image #0
    Citrus Payment Solutions Customer Care's response, May 11, 2017
    Verified Support
    Hi Sunit,

    We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

    Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

    Regards,
    Citrus Support Team
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      R
      ReemaSi
      from Roorkee, Uttarakhand
      May 7, 2017
      Resolved
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      Address: Mumbai City, Maharashtra, 110096
      Website: checkout.citruspay.com/ssl/checkout/1soi07mxwt

      I have filled up online form for RIE CEE 2017. I have opened payment option and gone through online payment option to State Bank of India on[protected] by Transaction reference number: IGABGKSVC1 for Rs 806.9.
      Bank gave message for successfull transaction and deducted said money from my account but I am unable to submit RIE CEE 2017 application because it is not paid.
      Till now money has neither come back (refunded) nor paid to RIE CEE 2017. Kindly do the needful so that I can fill up my RIE CEE 2017 application successfully.

      EMail ID used : reemasngh.[protected]@gmail.com
      Mobile No.[protected]
      .
      Thanking You,

      Reply awaited.
      Jun 8, 2017
      Complaint marked as Resolved 
      Citrus Payment Solutions customer support has been notified about the posted complaint.
      May 07, 2017
      Updated by ReemaSi
      ALL : Please beware of these number :

      [protected]
      [protected]
      [protected]

      I am getting calls from these numbers, they are saying they are from Citrus Solutions- and are asking for my ATM details - I request you all to be careful.
      May 07, 2017
      Updated by ReemaSi
      Please do not share any details. These are fraud calls.
      Verified Support
      May 08, 2017
      Citrus Payment Solutions Customer Care's response
      Hi,

      We would like to inform you that the TXN[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

      Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

      Regards,
      Citrus Support Team
      Please refund my recharged amount to my bank account. Rupees 275 to citrus videocon D2h on 6th may 2017 we had made payment through netbanking
      Citrus Payment Solutions Customer Care's response, May 12, 2017
      Verified Support
      Hi,

      We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

      Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

      Regards,
      Citrus Support Team
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        S
        sonu kuldeep
        from Nagram, Uttar Pradesh
        May 6, 2017
        Resolved
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        Address: 341514
        Website: RIE AJMER STUDENTS LOGIN FORM 2017023088

        सर,
        मेने RIE AJMER से चार वर्षीय कोर्स B॰SC॰ B॰ED॰ कोर्स हेतु ऑन लाइन फॉर्म दिनाक 5-5-2017 को भरा। मेरा नाम राकेश S/O ओम प्रकाश
        कस्बा रेन, जिला नागौर, राजस्थान पिन 341514
        मेरा फॉर्म का रेजीस्टेरेस्न न॰ [protected]
        मेने दिनाक 5-5-2017 को शाम 5.25 pm ऑन लाइन फीस का भुगतान किया । तो मेरे मोबाइल न॰ पर citrus rie mysure को RS 400 भेजने का सक्सेस का संदेश आया ओर मेरे बैंक खाते से RS 400 निकाल लिय गए। परंतु मेरे कम्प्युटर पर सर्वर ईर्रोर आया ओर वेब साइट वही बंद हो गयी । लेकीन सक्सेस का संदेश प्राप्त नही हुआ । ओर किसी भी तरह की रसीद की प्राप्ति नही हुई ओर वापस पीछे आने पर वेब साइट वहि पर बंद हो गयी
        जब मेने मेरी आईडी को दुबारा लॉगिन किया तो उसमे वापस फीस भरने का संदेश था ।
        लेकिन जब मेरे बैंक खाते से पेसे निकले थे तो उसमे इस पते पर citrusp*riemysore, mysore को भुगतान होंना बताया गया।
        अत: मुझे तुरुन्त प्रभाव से पेसे वापस दिलाने की कृपा करे
        धन्यवाद
        राकेश
        रेजीस्टेरेस्न न॰ [protected]
        B॰SC॰ B॰ED॰ कोर्स हेतु ऑन लाइन फॉर्म के लिय आवेदन किया था
        Jun 8, 2017
        Complaint marked as Resolved 
        Citrus Payment Solutions customer support has been notified about the posted complaint.
        May 06, 2017
        Updated by sonu kuldeep
        please repliye me early
        Verified Support
        May 08, 2017
        Citrus Payment Solutions Customer Care's response
        Hi,

        We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

        Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

        Regards,
        Citrus Support Team
        I have booking s2 chennai ticket booking.but not booking for tickets.u will refund my money.ref no[protected].
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          A
          Aascharya Soni
          from Lucknow, Uttar Pradesh
          May 6, 2017
          Resolved
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          Address: Mysore, Karnataka
          Website: www.ncert-cee.kar.nic.in

          I have just made a payment to rie mysore by filling up cee form 2017. Message has come to my mobile of succesful transcation but still it is showing of making payment online on my form. I want my solution in 3hrs.
          On pos 14cf[protected] txn=[protected]
          O do solution, this citrus payment is just fraud??
          I need my answer so please there are many people who had faced this.
          Jun 9, 2017
          Complaint marked as Resolved 
          Citrus Payment Solutions customer support has been notified about the posted complaint.
          Verified Support
          May 08, 2017
          Citrus Payment Solutions Customer Care's response
          Hi Aascharya,

          We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

          Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

          Regards,
          Citrus Support Team
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            R
            rush0612
            from Hyderabad, Telangana
            May 5, 2017
            Resolved
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            Address: 500062
            Website: www.videocond2h.com/wsc/recharge.aspx

            Hi,

            I was trying to recharge videocon d2h, and all the following transactions failed for the following amounts. The transaction was done using the videocon d2h website through citrus.
            http://www.videocond2h.com/wsc/recharge.aspx

            05 may[protected]techvideocond2h[protected].00
            05 may[protected]techvideocond2h[protected].00
            05 may 2017 [protected]-citrusvideocond2h[protected].00
            05 may 2017 [protected]-citrusvideocond2h[protected], 350.00

            These are the transaction statements with reference ids from the bank.
            Kindly revert back my money to the bank account.

            Thanks.
            Jun 8, 2017
            Complaint marked as Resolved 
            Citrus Payment Solutions customer support has been notified about the posted complaint.
            Verified Support
            May 08, 2017
            Citrus Payment Solutions Customer Care's response
            Hi,

            We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

            Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

            Regards,
            Citrus Support Team
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              K
              krish197580
              from Chennai, Tamil Nadu
              May 5, 2017
              Resolved
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              Resolved

              Address: 641041
              Website: spi cinemas

              I have did online transaction of Rs.750 on 03.05.17 for purchasing of movie tickets from SPI Cinemas., thro' my ICICI bank a/c.[protected]. THe payment twicely made.Our bank cc confirms that both the transactions were success. Please check and reverse the amt of Rs.750.
              My citrus complaint Ticket ID is[protected]/04.05.17.

              Regards
              Radhakrishnan N
              Mob.[protected]
              Jun 6, 2017
              Complaint marked as Resolved 
              Citrus Payment Solutions customer support has been notified about the posted complaint.
              Verified Support
              May 05, 2017
              Citrus Payment Solutions Customer Care's response
              Hi Krish,

              We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

              Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

              Regards,
              Citrus Support Team
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                S
                santhosh1423
                from Mumbai, Maharashtra
                May 4, 2017
                Resolved
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                Address: Bangalore, Karnataka, 560 001
                Website: [email protected]

                The payment is successfully processed from the bank. So i here by providing the information given by my banker. The transaction details as follows bill reference information: payment id[protected] payee id[protected] consumer code educationa[protected] payment amount inr 1200.0 date of payment 3/29/17 payee name citruspspl bill reference information [protected] payment remarks
                +1 photos
                Jun 6, 2017
                Complaint marked as Resolved 
                Citrus Payment Solutions customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2017
                Citrus Payment Solutions Customer Care's response
                Hi Santosh,

                We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                Regards,
                Citrus Support Team
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                  R
                  Rajeev Nv
                  from Visakhapatnam, Andhra Pradesh
                  May 4, 2017
                  Resolved
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                  Address: 530022
                  Website: www.inoxmovies.com

                  Hello,

                  I booked 4 seats at the cost of Rs.892.00 online yesterday through citrus from my HDFC bank account for Bahubali-2 movie @ INOX, Meddilipalem, Vizag for 10:00PM show.
                  Money is transferred from Bank (Ref No:[protected], Pickup code 7541) as soon as the payment is done but ticket is not yet send to me. When I contacted HDFC bank, they told me to contact the merchant because they already made the payment. Citrus contact information is made complicated to make any registration of complaint very difficult. Do these online transaction companies keep any check and balances? I wonder why this company not yet detected the transaction failure and not refunding the money automatically. I think this is done purposefully to cheat people.

                  Thanks,
                  Rajeev
                  Mobile: [protected]
                  Jun 7, 2017
                  Complaint marked as Resolved 
                  Citrus Payment Solutions customer support has been notified about the posted complaint.
                  Verified Support
                  May 05, 2017
                  Citrus Payment Solutions Customer Care's response
                  Hi Rajeev,

                  We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                  Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                  Regards,
                  Citrus Support Team
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                    S
                    shrimaa
                    May 4, 2017
                    Resolved
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                    Website: RIE CEE

                    I have filled up online form for RIE CEE 2017. I have opened payment option and gone through online payment option to State Bank of India on 01-may-2017 at 10:46:53 pm by Transaction reference number:14CF[protected] for Rs 806.
                    my email is :shrimaa.[protected]@gmail.com and mobile number is [protected] But Bank given message for successfull transaction and deducted said money from my account but I am unable to submit RIE CEE 2017 application because it is not paid.Till now money has neither come back (refunded) nor paid to RIE CEE 2017. Kindly do the needfull so that I can fill up my RIE CEE 2017 application successfully.
                    Thanking You
                    Reply awaited
                    +1 photos
                    Jun 5, 2017
                    Complaint marked as Resolved 
                    Citrus Payment Solutions customer support has been notified about the posted complaint.
                    Verified Support
                    May 05, 2017
                    Citrus Payment Solutions Customer Care's response
                    Hi Shrimaa,

                    We would like to inform you that the TXN[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                    Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                    Regards,
                    Citrus Support Team
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                      V
                      vidushi88
                      from Noida, Uttar Pradesh
                      May 3, 2017
                      Resolved
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                      Address: Ghaziabad, Uttar Pradesh, 201014

                      As per my conversation with your team, it was a failed transaction and money will be refunded in 4-5 working days but here it is mentioned it is a successful transaction.

                      Ee the mail which i recieved as mentioned below:-

                      Hi vidushi,

                      Thank you for contacting us!

                      Your transaction[protected]del —[protected] processed on[protected] for rs. 919.00 is a successful transaction.

                      General
                      Transaction typesale
                      Statussuccess
                      Date[protected]:00:48
                      Merchant txn id[protected]del —[protected]
                      Citrus txn idol[protected]
                      Source ctxupi[protected]
                      Last modified[protected]:31:43
                      Amount919.00 inr
                      Merchant name citycom networks private limited ftth

                      Any concern regarding service delivery/refund/cancellation/change, we request you to contact citycom networks private limited ftth. Please find below contact details.
                      Phone:[protected]
                      Email:[protected]@spectranet.in

                      Need more assistance? Please reply to this email, we’ll be glad to help you.

                      Thanks and regards,
                      Satyapal salve
                      Support team
                      Jun 3, 2017
                      Complaint marked as Resolved 
                      Citrus Payment Solutions customer support has been notified about the posted complaint.
                      Verified Support
                      May 03, 2017
                      Citrus Payment Solutions Customer Care's response
                      Hi,

                      We would like to inform you that the TXN[protected]DEL[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                      Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                      Regards,
                      Citrus Support Team
                      Please refer attachment.. i have booked movie ticket at spi cinemas. The amount Rs.750 debited in my icici account two times and credited to Citrus Payment Soultions.

                      Regards
                      Radhakrishnan N
                      [protected]
                      coimbatore

                      Payment not received - Comment #2721701 - Image #0
                      Citrus Payment Solutions Customer Care's response, May 5, 2017
                      Verified Support
                      Hi,

                      We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                      Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                      Regards,
                      Citrus Support Team
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                        neereaj
                        from Kasganj, Uttar Pradesh
                        May 3, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110085
                        Website: MDDA online

                        I have made a payment of Rs44471 to MDDA via citrus payment gateway to BOB however BOB is denying the receipt of the payment. Kindly check and trace on priority
                        ransaction Detail
                        General
                        Transaction Type Sale
                        Status Success
                        Date[protected]:44:20
                        Merchant Txn Id MDDANET[protected]
                        Citrus Txn Id [protected]
                        Last Modified[protected]:47:54
                        Amount 44471.00 INR
                        Merchant Name Mussoorie Dehradun Development Authority Customer Detail Name Sunaina Jakhmola Email [protected]@yahoo.com Phone No. [protected] Address Majra Dehradun Uttrakhand 248001 challanId Payment Detail Payment Mode Net Banking Bank Name YES Bank Card No.
                        Card Name
                        Card Type
                        Expiry
                        PG Response
                        Payment Gateway Citrus Plus (NB)
                        Auth Id Code 53167
                        Issuer Reference No. [protected]
                        PG Transaction Id [protected]
                        Payment Id
                        Response Code 0
                        Message Transaction Successful.
                        Jun 3, 2017
                        Complaint marked as Resolved 
                        Citrus Payment Solutions customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2017
                        Citrus Payment Solutions Customer Care's response
                        Hi Neeraj,

                        We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                        Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                        Regards,
                        Citrus Support Team
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                          D
                          Debgharia
                          from Bengaluru, Karnataka
                          Apr 25, 2017
                          Resolved
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                          Resolved

                          Address: Jodhpur, Rajasthan, 342011
                          Website: Citrus Payment Solution

                          I have filled up online form for RIE CEE 2017. I have opened payment option and gone through online payment option to State Bank of India on 21-Apr-2017 at 11:17 hrs by Transaction reference number: IGABEDMKG3 for Rs 806.9. But Bank given message for successfull transaction and deducted said money from my account but I am unable to submit RIE CEE 2017 application because it is not paid.Till now money has neither come back (refunded) nor paid to RIE CEE 2017. Kindly do the needfull so that I can fill up my RIE CEE 2017 application successfully.
                          Thanking You
                          Reply awaited
                          May 27, 2017
                          Complaint marked as Resolved 
                          Citrus Payment Solutions customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2017
                          Citrus Payment Solutions Customer Care's response
                          Hi,

                          We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                          Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                          Regards,
                          Citrus Support Team
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                            N
                            nelavanka
                            from Nizamabad, Telangana
                            Apr 24, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500085
                            Website: paytax.ghmc.gov.in/PT.do?PTIN=1141511392

                            Transaction date: april-17-2017
                            Amount attempted to be paid in the transaction :rs 3130.00. The amount was debited from my axis bank a/c [protected] and
                            Intented to pay to ghmc hyderabad telangana. India. The ghmc reported as the transaction failed. But the amount is not refunded till today bythe company.
                            Transaction description:inb/[protected]/citrus payment solutions pvt ltd/ad
                            May 27, 2017
                            Complaint marked as Resolved 
                            Citrus Payment Solutions customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 25, 2017
                            Citrus Payment Solutions Customer Care's response
                            Hi,

                            We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

                            Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                            Regards,
                            Citrus Support Team
                            I booked cinema tickets for bahubali at nellore.Amount was deducted from my bank account.But there is no confirmation.But i received a message in my bank account.Net txn citrus [protected].What about my amount.Please give me the deyails
                            Citrus Payment Solutions Customer Care's response, May 3, 2017
                            Verified Support
                            Hi,

                            We would like to inform you that the TXN 041140224526819 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                            Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                            Regards,
                            Citrus Support Team
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                              Balaji Computers
                              from Lucknow, Uttar Pradesh
                              Apr 24, 2017
                              Resolved
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                              Resolved

                              Address: Hardoi, Uttar Pradesh, 241402

                              Sir,
                              I have paid payment o[censored]p b. Ed. Application fee rs. 550 through sbi netbanking for upbed registration no.[protected] on 10 april 2017. The payment has failed and the fee amount debited from my account in twice. Due to last date of submitting the fee is[protected] for the application so i am again pay fee for the application on[protected]. But payment of 550+550 as done[protected] is not credited in my account. Please refund the rs. 550+550 as soon as possible.

                              Thanking

                              Contact no. [protected]
                              [protected]@gmail.com
                              May 25, 2017
                              Complaint marked as Resolved 
                              Citrus Payment Solutions customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 24, 2017
                              Citrus Payment Solutions Customer Care's response
                              Hi,

                              We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                              Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                              Regards,
                              Citrus Support Team
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                                venkat040781
                                Apr 23, 2017
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                                Address: Chennai, Tamil Nadu, 900094
                                Website: www.etihad.com

                                I have paid the amount to ethihad airways booking and it shows failure also ticket not booked.. But i got email from citrus as successful transaction and debited amount from my bank.
                                Kindly revert the amount asap

                                Merchant order number: 000000810314001693280000100001
                                Citrus reference number: [protected]
                                Order amount: 49794.00 inr
                                Transaction date & time: apr 23, 2017 09:14:52 pm
                                Citrus Payment Solutions customer support has been notified about the posted complaint.
                                Hi Venkat,

                                We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                                Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                Regards,
                                Citrus Support Team
                                Sir,
                                my citrus id - [protected]@rediffmail.com

                                3 transaction fail on 10 April 2017. please check this and return my payments
                                Citrus Payment Solutions Customer Care's response, May 2, 2017
                                Verified Support
                                Hi Asmat,

                                We are unable to track the exact transactions that you are referring to with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

                                Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                Regards,
                                Citrus Support Team
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                                  vis9
                                  from Warangal, Telangana
                                  Apr 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500027
                                  Website: ghmc.gov.in

                                  I made property tax payment of rs 3341on[protected] at 12:27 pm to greater hyderabad municipal corporation through citrus payment solutions. Icici bank deducted rs 3345.60 (Including rs. 4.60 as charges from my account indicating payment is successful (Bank transaction id [protected] on[protected]. However ghmc indicated failure of the above transaction. If the said transaction is a failure, kindly arrange for refund.
                                  May 27, 2017
                                  Complaint marked as Resolved 
                                  Citrus Payment Solutions customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 24, 2017
                                  Citrus Payment Solutions Customer Care's response
                                  Hi,

                                  We would like to inform you that the TXN CTX[protected] is canceled at our end. Please get in touch with the specific bank for the deduction, s we have not received any amount for the same.

                                  Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                  Regards,
                                  Citrus Support Team
                                  Thank you for arranging refund.
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                                    punyadeepa
                                    from Bhanjanagar, Odisha
                                    Apr 22, 2017
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha
                                    Website: www.ncert-cee.kar.nic.in

                                    Sir,
                                    I biswajit mohapatra paid ₹ 806/- through sbi netbanking on date 22april. Bank says successful transaction but rie cee says to pay again... Please solve this issue and inform me about the status of the payment... Information provided below:
                                    Mobile-[protected]
                                    Email - dppattanaik. [protected]@gmail.com
                                    Bank - sbi khurda
                                    Purchase on - pos 14cp[protected]
                                    Transaction id[protected]
                                    May 27, 2017
                                    Complaint marked as Resolved 
                                    Citrus Payment Solutions customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2017
                                    Citrus Payment Solutions Customer Care's response
                                    Hi,

                                    We would like to inform you that the TXN c03oii is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

                                    Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                    Regards,
                                    Citrus Support Team
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                                      sanopj9651
                                      from Varanasi, Uttar Pradesh
                                      Apr 21, 2017
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                                      Sir,
                                      My name is sanoj kumar yadav and i paid fee for joint entrance examination (Jee b. Ed.) 2017 registration no.[protected] on date 04/04/2017. Whose reference no. Igabbrext2 (Sbi) but after two days showing make payment. Then on date 06/04/2017 i paid second time whose transaction no. : ol[protected]Bob). I used to complain earlier in the transaction for the bank. The bank said that the transaction had been successful, please contact the merchant. Therefore, i request you to refund my money which was 1006.00 by proper scrutiny. Because there is no double payment for one application.
                                      Citrus Payment Solutions customer support has been notified about the posted complaint.
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                                        A
                                        Abhilash Stephen
                                        from Coimbatore, Tamil Nadu
                                        Apr 21, 2017
                                        Resolved
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                                        Resolved

                                        Address: 643212
                                        Website: www.ncert-cee.kar.nic.in

                                        I had applied for The Common Entrance Examination 2017 and made the payment of Rs 800 through Citrus gateway. I also recieved the message from my bank that the amount was deducted form my account. But now the site shows that i have not done the payment and the last day of the application is approaching.. Please help me out because this would decide my career and i need this to be done immediately.
                                        May 22, 2017
                                        Complaint marked as Resolved 
                                        Citrus Payment Solutions customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 21, 2017
                                        Citrus Payment Solutions Customer Care's response
                                        Hi Abhilash,

                                        We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                                        Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                        Regards,
                                        Citrus Support Team
                                        Yesterday I did a transaction of rs 808 towards RIE . The amount got deducted from the card but I did not receive any confirmation receipt towards it. and in the site it is still reflecting to make the payment.
                                        Kindly look into this issue asap

                                        Money Deducted from my account but still showing make payment - Comment #2709424 - Image #0
                                        Citrus Payment Solutions Customer Care's response, Apr 21, 2017
                                        Verified Support
                                        Hi Lagnika,

                                        We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

                                        Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                        Regards,
                                        Citrus Support Team
                                        I am Abhilasha Sangekar, i have made my payment for the IGNOU Re-registration form on 11 of April 2017. My payment is debited from my account for the same. But they are showing it as Failed. I have made my Payment Amount- Rs.6571.
                                        I hope you will fix my problem and update your status.

                                        Yours Obediently,
                                        Abhilasha Sangekar.
                                        Citrus Payment Solutions Customer Care's response, Apr 25, 2017
                                        Verified Support
                                        Hi Kaushik,

                                        We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.

                                        Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

                                        Regards,
                                        Citrus Support Team
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