Citrus Payment Solutions Complaints & Reviews

Dear sir
I had done my payment today 21/08/2017 at 10 a.m amount 520.80 is deducted my pnb debit card but did not get application no. and password ...when i click for resend password option massage comes that this no is unregistered...
My name pankaj kumar
Registered mobile no. [protected]
Email- [protected]@gmail.com
My transaction id- [protected]
deducted massage Ac XXXXXXXX00000395 Debited with Rs.520.80,[protected]:59:40 thru Debitcard. Aval Bal Rs.1771.51 CR. Helpline [protected]

Dear sir/mam,
I had done my payment 4 days ago for bihar police constable (Csbc. Bih. Nic.in) balance deducted from my account but did not get application no. And password for bihar police constable.

Name - sonu kumar

Email - [protected]@gmail.com

Mob - [protected]
Amount - 520.80 rs/
A/c no - [protected]
Ifsc - barb0jagdis

Kindly! Credit balance in my a/c.

I had submitted form for d. El. Ed admission in national institute of open schools. N made payment from our debit card but payment has not recieved yet at nios. And money of 4550 rs deducted from my account. So i request to you pl refund my payment. My name is hashira khanam. My father name is iftakharul haque khan. N my address are dwar devi chowk. Mohalla quila. Bettiah. West champaran.. Pl pl pl resolved my complain as soon as possible

Dear sir madam
While filling application form of csbc bihar gd i made hai payment of 520.8 on 20/8/2017 as per fee and the payement is deducted but i dont received any application id
This is the deduction message
Thank you for using your sbi debit card 559xx8518 for a purchase worth rs520.8 on pos 14cf[protected] at citrusp*apply-gov txn# 248519.

This is to inform you that i had made a payment of rs 660/- for pgcet application fees (650 + 10 bank charges) on 30th may 2017, but unfortunately fee receipt was not generated. The bank reference number is [protected]. It would be highly appreciative if the receipt could be mailed to my e-mail i. E. [protected]@gmail.com as it is required for my college admission.
Your swift response is awaited.
Thank you.

Dear sir/mam,
I had done my payment 3 days ago balance deducted from my account but did not get application no. And password for bihar police constable.

1. Name:- shailesh kumar sharma
Mobile no.:- [protected]
Dob:- 20/02/1996
Amount:- 182.80 rs/-

2. Name:- sujit kumar gupta
Mobile no.:- [protected]
Dob:- 01/09/1997
Amount:- 520.80-rs/-

3. Name:- ajit kumar gupta
Mobile no.:- [protected]
Dob:-11/02/1997
Amount:- 520.80-rs/-

Kindly send the application no or credit balance in my account.

First complaint : sir i transferred citrus wallet amount of rs.5000 to my bank account on 12/08/2017, transaction number - txn id : ctx[protected]
Ref id : 2228351. Message i received that for money transfer to bank will take two days time. More than six days went, still now i did not received in my account. I gave ecs to other party, i expected this amount will tally but ecs return and charged me for non maintenance in bank. Iam using more than 18 years in this bank, this is first time i got black mark. Please check and do the need full.

Second complaint:from citrus you called me and told will solve problem but instead of that you have taken 65000. How nicely cheating, you called in this number - [protected]

My contact number - [protected]

Hi,

I recharged my metro card number [protected] with rs 200 on 16/8/2017 at 4:48 pm but the amount is not credited completely. My transaction reference number is mgov[protected]Reference number from citi bank).

Reference number of karnatak mobile one : [protected].

After recharging it i felt citrus payment is not at all secure, i rechaged for some amount and the amount credited was not matching.

Also, from bmrcl point of view, i felt they should tag smart card with mobile number so we would get a confirmation once done.
Kindly look into it.

Regards,
Pramod

Dear sir, I bought a new policy from the ICICI Prudential life insurance term plan. I had submitted all my details and I was to pay the premium online and I paid the premium through online and I paid it through hdfc bank shows the amount has been deducted .the amount has been transferred to citrus ICICI prudentia.dated 12 th Aug. Ref No.[protected] Narration [protected]. I have to pay the premium within the time period.i didn't had the premium amount in ICICI Bank so I chose to pay by hdfc net banking at the time of payment the page came up which showed the merchant Citrus ICICI
Prudentia so I thought it might be the same ICICI Prudential co. so I clicked to pay and the message didn't come up of payment received so I checked with the ICICI Prudential co. They also said payment was not received.so I was worried I tried to think what went wrong so I double checked and I found out that the merchant name should be ICICI Prudential and not citrus ICICI Prudentia so this was the mistake I have done so would like to know how could I get the money refunded as soon as possible the premium due is as earliest
so I hope to you Sir you would do the needful.thanking you.

Yesterday on 14th august at 11:32 i made a payment in favour of nios which was debited from my sbi credit card twice but not credited to nios. I am still seeing payment not made on the portal. The transaction was of 5514.31 rs and was in favour of on demand examination fees for karan chaudhary :

The email id from which the payment was made was
[protected]@gmail.com

Kindly look intl

Hi There,

I have made a internet online banking payment to my Airtel postpaid account on Aug/11/2017. Rs 800 has been deducted from my account but payment failed to Airtel. Upon checking of transaction history in Airtel, got to know that payment was failed for the various technical reasons.

Below are the required details.
Transaction Date: Aug/11/2017
Airtel Txn ID:[protected] :
Bank Transaction Ref ID: [protected] :
Net Bank Trans ID:[protected]

Please check and do the needful help to get my money back to my account.

Regards,
Chethan
Email ID: [protected]@gmail.com

Respectfully I have to say that I made transaction on[protected] of 3715INR whose transaction ID was VIP/CitrusP*aya/[protected]/0 which is still not paid at the MJPRU university desk. Although balance had been deducted from my bank account.
Kindly make the payment as soon as possible because it is urgent as the last date is near. I need an urgent response to my problem.

Good afternoon,
I had made gwmc tax payment through online through citrus payment gateway,
Of
House no-10-4-37,
Amount paid-2400,
Transaction reference no - [protected]igabutuqy1
Transaction date - 11 aug 2017,
Mode of payment-net banking

Bank details of from which i paid are
Name - bandari hari swaroop
Branch : sbi, balasamudram, warangal
Mobile no-[protected]
[protected]@gmail.com

I made the payment of mponline kiosk on 11/08/2017 of amount rs. 6000 through axis bank net banking with billdesk citruspay. After few seconds page is not showing it is successful or unsuccessful transaction but money got debited from my bank account.
Then i contacted to axis bank authorities they said that "your payment shows successful".
Kindly refund my money

I have been done a paymenr on 14th july 2017 of rupees 820 in excitel broadbrand company. I hve selected upi method to done payment as you partner of that company my payment was done througj your site but it is failed and amount will be deducted from bank account. I m requesting you to give my refund as soon as possible
Bank account :[protected]
Utr number of payment :[protected] by [protected]@axisbank
Amount deducted : 820

Hi
My name is sureddy hanuman reddy and my registered mobile no.[protected]
And user id [protected]@gmail.com
And i netbill payment (Hathway) through citrus mobile app on 06/08/2017. The same not credited into hathway my account and also not credited to my wallet also and status not known. Please take neceassry action. And concerned sms screen shots enclosed,
Thank you.

I paid the current outstanding airtel broadband bill yesterday (06th august 2017) using netbanking mode of transaction. Half way through the transaction, the screen showed up that 'payment was unsuccessful'. But the amount (1179) is debited from my account but the payment was unsuccessful. I tried once again and another amount (1179) is debited from my account. Reference number of the transaction is[protected] and other txn id is[protected]. Kindly look into this matter asap. Please refund or update my balance.

I was paying rs 6193.92 using citrus pay against new connection (Wbsedcl) on 6th august, 2017.

However during transaction their web portal showed transaction failed.

Surprisingly an auto generated mail was received from their side that payment was successful.

Now wbsedcl denies payment from your side. Kindly arrange to refund the incurred amount.

Merchant order number: p20170806173443758103498345
Citrus reference number: ctx[protected]
Order amount: 6193.92 inr
Transaction date & time: aug 06, 2017 05:36:07 pm

I had made payment against movie through ticketnew.com. On 02/08/2017 at 7:10 pm. For amount rs 210 through axis bank internet banking.

Payment process failed at the end of transaction (After otp was input). My axis bank account has been debit for this amount but ticketnew.com says no ticket generated

I have received email from axis bank indicating my account has been debited for rs 210.79/- with info: inb/[protected]/citrus payment solution

Please let me know if this transaction is successful or the amount will be credited back to my account.

My mail id: [protected]@gmail.com
Mobile number: [protected]

I made the payment of ignou fees on 15/07/2017 of amount rs. 5662.78 through citruspay. After few seconds screen showed that payment unsuccessful due to an error but money got debited from my bank account.
Then i contacted to ignou authorities they said that "your payment shows failure". After that i contacted my bank. On verification they found that amount is settled to merchant bank (Citruspay). So please credit back my money on bank account.

Name = sarthak chauhan
Amount paid = rs.5662.78
Trackid = cbc[protected]kla4g2
Payment id = [protected]
Ref no. =[protected]
Transaction id = [protected]