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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 136

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M
MMManhas
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios payment failure

Dear sir
While filling form of online admission of nios registration an amount of rs. 2300 deducted from my account but nios status is still showing payment not made

But amount got deducted why this is happening? In other gateways it never happens if happen refunded within minutes or one hours.

In citrus always payment captured and never refunded why? If payment captured why receipt is not generated. If...
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V
vijay kothakota
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from bank but not deposit in favor of the party.

Address:Rangareddy, Andhra Pradesh, 500072

Sir/madam,

I was made a payment of rs. 580./- through my debit card for on line in-favor of sree manasa gas agencies (Hp gas - hyderabad) via citrus pay on dated 01/08/2017 at around 07:06 p. M. My card shows the balance deducted of amount rs. 580.80/- but the system not generate the payment slip.

This is very bad response. When i clicked on the given link by ezygas got error message. Like payment failure....
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M
max28061977
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

an amount of rupees 1742 deducted while filling of online registration of nios but not generated receipt slip and form payment not completed.

Address:Dehradun, Uttarakhand, 248001

Dear sir/madam
While filling of online filling of nios registration an amount of rs. 1742 deducted but not generated receipt and payment not made in nios form.

But amount deducted why this is happening? In other gateways it never happens if happen refunded within minutes or one hours.

In citrus always payment captured and never refunded why? If payment captured why receipt is not generated. If there was...
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P
Pratibha Jadhavar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money collected under the scheme

Address:Beed, Maharashtra, 431123

Sir, i have invested rs 5000/ per month for three years. I asked for my money then they replied that u can get ur money after the scheme period. Now the period is over before six month and from that i constantly asked for money but they are avoiding. Please return my money i am in a need of my money. Please help me and guide me to get the money.
P. L. Jadhavar beed....
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M
Medy Mohan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my payment is done but page error then close

Address:New Delhi, Delhi, 110007

I try the nios website admission payment is done then side is error 500.. Pls resolve my problem. Name manish card last 4 digit is 8486 and card is sbi date 29 july 2017 time 11:30 pm. Amount. 2655.98. Pls verify transection and refund my credit card money asap. My address is m-432 chander shekhar azad colony a kishan a ganj delhii 110007 mobile [protected]/ [protected] waiting ur helpfully response...
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R
rajivhydraulics
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment matter

Address:New Delhi, Delhi, 110046

We have made payment of rs. 4248/- to renew tally tss on 21/07/2017 online from our pnb account, bahadurgarh branch. Amount debited to our account but with remarks 'payment not successful' transaction ref:
Citrus p/[protected]/[protected] dt. 21/07/2017
Pnb txn. S54239320

Please credit the amount to our account
Thanks
Rajiv hydraulics pvt. Ltd....
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K
Kishan Bohora
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction status

Address:110045

I would like to inquire about the transaction status when i paid my fees. The status is shown as transaction initiated. Does this mean it will excuted the next working day or the transaction has failed? But the amount was debited from my account.. Even if the transaction has failed.. I would get a refund or something
Early reply would be greatly appreaciated....
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A
Abhinandan Mittal
from Dhaka, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus pay bank account debited but payment not reached merchant

Address:560100

I tried to make fee payment to comedk for seat acceptance in second round on 21 july 2017 of rs 50, 000/-
An amount of rs 50, 017.70/- was debited from my bank account at punjab national bank. Transaction id is[protected]. However, the payment has not reached comedk. And fees paid was showing as zero. Kindly resolve at the earliest.

This is the transaction remark - citrus pa/[protected]/[protected]/pesit fee...
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M
Manishputul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my bank account not reach to west bengal state electricity company limited

Address:Mumbai City, Maharashtra, 400052

I pay my electricity bill through online
Citrus payment gateway but amount debited from my bank account but not reach to electric supply company citrus payment show payment is successful but payment not done amount rs 664 please check my problem

Transaction i'd - ctx[protected]
Bank name idbi
Card type - visa
Transaction date - 17/07/2017...
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S
srikiranvedula
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment dispute

Address:Hyderabad, Andhra Pradesh, 500055
Website:Ghmc property tax

Dear all,
This is to inform you that i had paid property tax of rs 1526 on 9/7/17, through net banking, the payment was paid from bank but it was not credited to word bill amount. Please do the needful
Please find the below details of payment
Bank name:-idbi
Payment id:[protected]
Payee id:[protected]
Date:-9-july-2017.

Regards
Srikiran
[protected]...
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D
diwakar meena
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about failed transaction of 1200 done with pnb net banking via citrus payment gateway

Address:Bundi, Rajasthan, 323001
Website:www.citruspay.com

Payment regarding university form failed three times stating payment as unsuccessful each time (400 each times, 2times from one card and one time from other) and amount getting deducted, makes a total of 1200₹, payment was done with pnb net banking via citrus payment gateway, transactions done is attached as seperate image.. Transaction number is visible in image. Kindly see to this and refund the deducted amount..
Mail me regarding...
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K
king life
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment relating to ignou

Address:201301

Hi sir
I have made a payment of rs. 4651.57 for my admission in ma political science using my hdfc debit card. The amount is already deducted but it still shows that my fee is pending.
My ref. No for the payment is[protected].
I did not receive any citrus id.
My email: niteshsingh11.[protected]@gmail.com
My number: [protected]
Date of payment : 15th of july 2017
Please do resolve this issue....
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K
Kitkupar Diengdoh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding online payment for ignou fees

Address:West Khasi Hills, Meghalaya, 793119

Sir i have made payment on 23 june 2017 for ignou admission fees of m.com for 5611.50 through state bank of india net banking with reference no: igabngii0 and citrus reference no : [protected], it says payment is successful but no message or email sent for confirm, so sir please solve the problem or either refund the money to my account
Thank you
CITRUS TRANSACTION ID: [protected]
EMAIL ID: [protected]@gmail.combr...
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M
Mastanbaig Baig
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bharat gas agency

Address:522311
Website:citruspay.com

Sir
I am paid the amount rs.629 for gas and the tranction no is [protected]igablrpzc2 of my account on[protected] on 04:00pm. The ppayment has made success and amount rs629 is debited from my account. But gas agency agent was declred the amount has not credited to my account. But the payment of[protected] is not credited in my account. So kindly refund my amount rs.629 to my account as soon as possible.
Thanking
From:br...
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Kitkupar Diengdoh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding ignou fees payment

Address:793119

Sir i have made payment on 23 june 2017 for ignou admission fees of m.com for 5611.50 through state bank of india net banking with reference no: igabngii0 and citrus reference no : [protected], it says payment is successful but no message or email sent for confirm, so sir please solve the problem or either refund the money to my account
Thank you here below i'm attaching the payment confirm slip.....
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V
viv_kamath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Payment made not reflected

Address:Bangalore, Karnataka, 560069
Website:www.airtel.in

I had made payment against my Airtel mobile rental on 7/7/2017 at 2:38 pm. for amount Rs 353 through Axis Bank.

Payment process failed at the end of transaction (After OTP was input). My Axis bank account has been debit for this amount but Airtel portal indicates that the amount is still due.

I have received email from Axis Bank indicating my account has been debited for Rs 353/- with info INB/[protected]/ Citrus...
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M
Mishra Girish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback on booking air ticket

Address:New Delhi, Delhi, 110001
Website:citrus pay

I had booked an air ticket from indego through citrus pay. An offer of rs 600 was sanctioned on 5.07.2017 regarding this an sms was received in my mobile. I has not received any offer from citrus it is therefore requested to kindly look into the matter.
Details of booking is as under
Flight pnr-oakuc2. Get
Doj - 6.7.2017
Passanger _ mr diwan singh
Date of booking ticket : 9.6.2017

Thanksbr...
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M
mitu@@
from Darbhanga, Bihar
May 3, 2023
This thread was updated on May 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank hacker

Address:Kota, Rajasthan, 324007

I received a call from this number [protected] and he asked about my debit card detail and hacked my bank account with 20000rs.So I request you to take strong action for these frauds because I complained also in police but nobody helped me so pls.soon take action for it.as soon as possible catch them frauds. I want my money back so I need help I just want that they will be punish so that they can't do this with anyone in future....
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K
Kiranmano
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Rs.9102 is not credited in my account

Address:110095
Website:[email protected]

Please refer my Ticket id 01045891 raised for booking of DDA community hall. I was supposed to received the refund of Rs.9102/- as it is approved by DDA. i have been continuously taking follow ups with your citrus at [protected]@citruspay.com and tried to reach you at[protected] . And they are just making me a fool according to them the amount should be transferred in 3-5 working days. where it is not done yet.

It was 2 time...
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Kitkupar Diengdoh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding ignou university fees

Address:West Khasi Hills, Meghalaya, 793119

Sir i have made payment on 23 june 2017 for ignou admission fees of M.com for 5600 through state bank of india net banking with reference no: IGABNGII0 and citrus reference no : [protected], it says payment is successful but no message or email sent for confirm, so sir please solve the problem or either refund the money to my account
thank you...
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