Citrus Payment Solutions Complaints & Reviews

I tried to place order on zara of amount Rs.7380 and the amount got debited from my account via UPI I have done the payment but then showed failed payment on payment gateway and then order the order showed pending request so Later I placed the order on cod that you can check with the zara website. So, I am looking for my refund of Rs.7380 and It’s been 2 days and no response to my earlier compliments
Email - sg.[protected]@gmail.combr...

I have make a payment of Rs 350 of my application form of JKSSB but my payment is debit from account but the application form is not submitted, I request to you kindly refund me my amount of Rs 350

Transaction date: 17/08/2021
Payment for: ssbjk.org.in
Transaction id: IGALUCPNC5

KINDLY REFUND MY MONEY AS SOON As POSSIBLE...

I placed an order of Rs.7380 on zara but while payment that I did from UPI the amount got debited but the order hasn’t got placed .

Name - shaista gazia
Email - sg.[protected]@gmail.com...

Money is debited from through GPay my account but zara payment is not confirmed....

On July 13, I paid for my ZARA order through Gpay but the order didn't get placed and was cancelled eventually. I had explained this issue in my previous complaint too. It has been over a month since this incident and a refund hasn't been initiated yet. Please find attached the invoice of the Gpay transaction. I'd urge Citrus Payment solutions to refund the money at the earliest.

Thank you....

I tried to register on massive open online courses(moocs) on[protected].
After i had received an otp from bank amount got debited but i had not registered with that moocs program. I am very tensed as the amount have already been deducted but the registration was not done.
Please refund my money today if possible....

I have made a complaint yesterday regarding my Zara Order cancellation and the amount debited from my account . But, I haven’t received any response from your side about the refund initiation. Kindly look through through the matter and please request for a refund . I have attached the transaction details below...

I was placing an order with Zara India on Aug 25 2021, and paid with my UPI (Google Pay) via the Citrus payment gateway that Zara India uses. The money was debited from my bank account (HDFC) immediately, but Zara was unable to process the payment. Zara then cancelled my order because they didn't receive the money from Citrus.

I haven't gotten a refund yet.

Please respond the this complaint immediately....

I palced an order yesterday on zara, n my money got deducted and it still showed pending, and then my order got cancelled tpday. I request you to Atleast refund the money I paid....

I have made an order on Zara, my money got deducted but it is showing that payment is pending on the Zara app....

Hi, i have placed an order on Zara today through UPI payment PhonePe and amount of Rs 4580 has been deducted from my account but i haven’t received any confirmation for my order yet and my order is still showing pending payment . I have contacted the Zara customer care . I hope this problem will resolve soon...

Hii
dear sir,
I have a complaint that my policy is matured but I did not recive any amount so please its my kindly request to you that please solve my problem. the details are given below.
Holder name: Sushama main
certificate no. : NM[protected]...

I have done payment on zara of 7380 on 25/08/21 but the order didn’t got placed but amount got deducted from my account....

I have placed an order of 1280 and completed the payment through UPI. My money is debited and the merchant transaction is also successful but the same doesn’t reflect on the official Zara App. It still shows payment pending.

Could you please look into this matter?...

I had ordered a product from Zara. My amount got debited but the purchase still shows pending payment. I want my money to be refunded as soon as possible....

Rs 2990 was not transferred to zara account but my money was deducted from my account and my order still got cancelled...

My account is debited with Rs.3750 through zara website, order didn’t get placed but the amount has got deducted from my account. Can you please refund the money deducted....

Hi,
I had ordered from Zara and while paying I opted for google pay and the payment got deducted through citrus solutions ltd. But the order didn’t get placed. The amount is debited from my account. Please check this issue and refund back the amount.
Thanks,
Greeshma...

I have done my previous payment on zara using upi but the app zara says that I haven't done my payment but the citrus solutions pvt Ltd says that the amount has been paid. Please look into this. I would like to have the money (₹12550) refunded as soon as possible....

I made a purchase a month ago, my money was debited but order didn't place. I immediately made a complaint here (https://www.consumercomplaints.in/citrus-payment-solutions-money-debited-from-ba...⇄)

It's been more than a month and I still didn't get my refund.

Please initiate my refund asap....