Citrus Payment Solutions Complaints & Reviews

I did a payment by upi in Zara
Total cost 5580
It says completed on your forum via google pay
But failed on Zara
Please initiate the refund asap...

I was placing an order on zara india online on 8th August 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected] @axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.br...

I placed an order with Zara the amount was deducted from my account but Zara did not receive it so they cancelled my order I have contacted my bank I have contacted Zara also they said it is stuck with citrus pay solution so I want my money back it is Rs 5990...

I applied for admission in NIOS today.And made my admission fee payment today through paytm.
The transaction was successful made but in the admission status its showing failed.So please help me solve this issue.🙏...

I was placing an order on zara india online on 08th august 2021 and had opted for payment via upi for which zara had used citrus payment gateway.
I then did the payment of Rs.3770 through paytm with upi ref id[protected].
I did the transaction via my registered bank on paytm and money got debited from my account, and it was successfully transferred to citrussolutionspvtltd but zara did not receive the amount.
So zara...

Hi,

I made a purchase at Zara through Google Pay(Citrus solutions pvt ltd.). The transaction was successful but Zara did not receive the money and cancelled my order. The transaction was made on August 4 at 9:16 PM. My money is stuck with Citrus solutions and I want refund for the same.
Details for the order are given-

Zara order number- [protected]
Transaction Amount- Rs. 3080
UPI transaction...

Hey,
I placed an order from Zara on 5th August 2021 and made the payment via Citrus Payment solutions Via UPI(google play) but the order got canceled. I spoke to Zara Customer Care and they suggested writing an e-mail to you. Kindly look into this matter and refund my money.
Please find below mention details for your reference.

Transaction Id.[protected]
Amount - Rs.3280...

I purchased two products from Zara app worth INR 3280/- via citrus payment solutions, my money got deducted but the payment is cancelled. However my upi I'd Google pay account shows completed transaction. Kindly look into the matter and debit money back into my account....

I ordered zara perfume and money deducted from my account but zara canceled my order i want it refund...

Name: Gargi Baluni
Email: nikki.[protected]@gmail.com

I had placed a order on Zara app on August 05, 2021 and had paid an amount of ₹4, 480 through UPI and the payment gateway was Citrus Payment.
My payment was successful but due to session timeout, Zara cancelled the order. You can find the order number in the screenshot.

The amount debited hasn’t been credited back till date (4 days) while the...

I ordered some products worth 1280 rupees from Zara India on 14 July with my UPI id [protected]@paytm, money got deducted from my account but my order was canceled, I contacted Zara and they told me that they didn't receive the money and they asked me to contact citrus payments for a refund, UPI transaction reference id[protected]. It's been almost a month and I still haven't received my money back....

I ordered a perfume online through Zara website on the 8th August 2021. I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay. An amount of Rs 1280 was deducted from my account while it was reflected that the payment was pending and now cancelled.

Kindly refund the money deducted.

UPI Transaction id is[protected]....

I was ordering something from zara and the transaction was completed the amount was deducted from my account bit my order hasn’t been booked and nothing is shown on zara’s app. Kindly look into the matter Asap....

I was placing an order on zara india online on 07 August 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it kept showing pending
I haven’t been initiated a refund.

order...

I have ordered something from zara the payment has been deducted successfully from my account but the item hasn’t been ordered...

I placed a order on Zara app and paid through UPI and the payment gateway was Citrus Payment my payment was successful but due to some reasons Zara cancelled my order now please help me with the refund for the same....

I placed an order on zara india online on 25th July and then cancelled it, did it via UPI.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via @hdfcbank and money got debited from my account but zara did not received the amount.
I haven’t been initiated a refund...

I ordered an item from zara online on 7th August 2021 and the payment mode was UPI . The money got deducted from my account but on my zara app its showing that the payment is pending....

Hey I had placed an order on zara, the money has been deducted but the order isn’t confirmed. There’s no update on the refund. Kindly let me know asap....

I have purchased products from ZARA and I returned the product but yet I didn’t got refund as I asked in customer care they are saying to contact citrus payments solutions as the payment already got initiated so the citrus transaction is OL[protected] kindly do the needful....