Citrus Payment Solutions Complaints & Reviews

I have placed an order from zara application on 5th of august 2021 my account was debited with the amount of ₹3590, but when i came back on the zara app it shows me the order has been declined and still the payment was made and money was not refunded. I have made the payment throught patym upi my upi id is [protected]@paytm. Please initiate the refund as soon as possible.

Ward regards
Dinesh...

Dear Team,

I placed an order form Zara and complete the payment through Citrus Payment solutions Via UPI. But after some time order is cancelled. I talk with Zara Customer Care and they suggested to right a mail to you. Kindly look into this matter refund my money.
Please find below mention details for your reference.

Order No.-[protected]
Transaction Id.- T2108041522554316205027
Amount...

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I was placing an order on zara india online on 31 July and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as.
I haven’t been initiated a refund.

Kindly check...

I had placed an order on Zara and made payment via google pay.My money got deducted from my account but my order status showed payment pending.m.When i called zara executive they said they failed to receive the money and cancelled my order.
I want my money back....

I purchased some products from zara and the bill was 3780 rs I payed through upi on 01/08/2021 the money got deducted from my account but the order was pending, then I had to cancel the product. Please look into the matter...

I was purchasing a trouser online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money 1, 490 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.
UPI Transaction id is[protected].
https://ibb.co/q9PZnKz
https://ibb.co/WfH2hPK...

I have placed a payment on 24rh of July and the refund is not initiated for the order which got cancelled and it’s been a week now...

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I was placing an order on zara india online on 26th of july and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund. I have...

I was placing an order on zara india online on 28th and 29th of july and had opted for payment via Upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund....

I ordered clothes on Zara app and made the payment via citruspay using UPI. The amount got deducted from the account and i got the message from the bank as well but as soon i got redirected to the Zara app it is showing pending payment option. After i faced this issue I immediately googled about it and got to know that there has been a lot of cases where Zara app users faced problem paying via citruspay. Requesting you to please refund my...

Hello'
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Bank reference no:- IGALCVNOW5
Debit accountno:[protected]
Citrus reference no:-[protected]
Amount 750
Status completed...