Citrus Payment Solutions Complaints & Reviews

Date:12.08.2021
Ref.no : [protected]IGALSVDIC3

I made a inter bank transfer through online SBI Net banking to Madurai Kamaraj University TUTION FEE of Rs 5015/-via ICICI eazypay and CITRUS PAYMENT SOLUTIONS PVT Ltd.on 12th August 2021 at 08:03 AM IST.I got a message that your payment is successful and my amount debited SMS.But very soon I got a message that your Payment is Unsuccessful.I waited for auto recovery refund.But still now (16th Aug 2021) I didnt get my amount back.I need to pay my Tution fees as soon as possible.So, help me to get back my amount.

I do transaction on csc services to wallet recharge on citrus on16/08/2021by net banking ref no. [protected] payment was sucess on my bank but citrus was failed amount was not added on my wallet kindly please solve my problem

I made a payment on the zara app through citrus payments, the transaction went through and an amount of Rs 2990was debited from my account but the app shows payment pending and now the order shows as cancelled
The UPI transaction ID is as follows :[protected]

Please look into it and get back to me about the refund status.

I made a payment on the zara app through citrus payments, the transaction went through and an amount of Rs 4780 was debited from my account but the app shows payment pending and now the order shows as cancelled
The UPI transaction ID is as follows :[protected]

Please look into it and get back to me about the refund status.

I made a payment on Zara app through upi and my payment got deducted but no purchase was made what to do .
I need a refund plus I got a call from consumer complaints and they also deducted rs 4000 I don’t understand how can someone be so unprofessional .
Specially big brands like Zara doing such things .
I need my refund do reply me to the earliest ( also for some reason after the call where they took 4000 rs I have blocked my card so kindly look into the matter ) and contact me back for a refund

Hii, I am Bhoomi Rakholiya.My money is not returned on the date of maturation.And no one can replying about that matter. Please solve my problem as soon as possible. Otherwise I take strict action regarding these.

Your faithfully.
Bhoomika Rakholiya

I placed an order on 13/08/2021 in Zara, and it got canceled and also my money got deducted.

Please look into this and I want my money ASAP

I placed an order on 13/08/2021 in Zara, and it got cancelled, and also my money got deducted.

Please look into this I want my money back as soon as possible.

ORDER DATE: 2/6/2021
ORDER NUMBER: [protected]
SHIPPING METHOD: HOME DELIVERY

Hello Dipak, we are sorry to hear about this. However, please note that we have already approved the refund of ₹ 2, 570.00 on 2nd of June 2021 in your bank account. The refund has been initiated from Inditex with the citrus transaction number OL[protected]. We advise you to kindly share the above mentioned transaction ID with Citrus Solution to correctly post your refund in your account. Thank you.

Hey I made payment to Zara the payment was successful but it says that no item was purchased what to do

.date
7Apr[protected]
8Apr2021.[protected]
9Apr2021.[protected]
10Apr2021.[protected]
10Apr2021.[protected]
12 Apr 2021.[protected]
12Apr 2021.[protected]
13Apr2021.[protected]
14Apr2021.[protected]
21Apr2021.[protected]
2Jun2021.[protected]
4Jun2021.[protected]
7Jun2021. [protected]
8Jun2021.[protected]
8Jun2021.[protected]
12Jun[protected]
15Jun 2021.[protected]
16Jun2021.[protected]
17Jun 2021.[protected]
19Jun2021.[protected]
20Jun2021.[protected]
20Jun2021.[protected]
21Jun2021.[protected]
21Jun2021.[protected]
21Jun2021.[protected]
21Jun2021.[protected]
22Jun2021.[protected]
29Jun2021.[protected]
29Jun2021.[protected]
30Jun2021.[protected]DATE. UPI. REF ID
2JUN2021.[protected]
4Jun2021.[protected]
7Jun2021.[protected]
8Jun2021.[protected]
8Jun2021.[protected]
12Jun2021.[protected]
15Jun2021.[protected]
16Jun2021.[protected]
17Jun2021.[protected]
19Jun2021.[protected]
20Jun2021.[protected]
20Jun2021.[protected]
20Jun2021.[protected]
20Jun2021.[protected]
21Jun2021.[protected]
21Jun2021.[protected]
21Jun2021.[protected]
22Jun2021.[protected]
22Jun2021.[protected]
29Jun2021.[protected]
29Jun2021.[protected]
30Jun2021.[protected]

I was placing an order on zara india online on 30th june and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest.

I have made donation of Rs. 5001 on 11/08/2021 on behalf of Mr. Raj kumar Khetan for donation to Mahakaleshwar Fund. The amount got debited from my axis bank account and not credited to the corresponding account. I want full refund of the deducted amount. No receipt was generated and there was error.

My Transaction ID as informed by bank is : [protected]

Money deducted but not received by website brandmeup06.com

Payment done on 12 August, 2021 at 1500 hrs.
Payment Amount:600
Ref.No --[protected]IGALSYDHO2

Transfer to Pal Kaur & Co. through SBI internet banking.

order placed by name of Vijaya Bhandari.
Email:viji27.[protected]@gmail.com

I placed an order on Zara on 9th August 2021. I made the payment of Rs 3290 through citrus platform. The amount got debited but Zara could not process my order. I am still waiting for the refund. Please look into this ASAP

Nº [protected],
Placed on 07/08/2021
My payment was successful on the end of my UPI app but not on Zara. The amount has been deducted but I’ve received no official message about a refund.
Please look into the matter, and initiate a refund as soon as possible.

While paying for delhi university application form 750 rupees was debited from my account .

Hello,
I had made payment for certain product at Zara via Citrus’s payment gateway. I had however immediately cancelled the order before it was even shipped. The amount was deducted from my account and it was never refunded. All this happened on the 25th of July. I was told that the payment will reflect within 7-10 business days. I raised a query but it was marked resolved without initiating any payment.
The only recourse left with me now is to deal with the issue in a legal fashion. I’m willing to serve a legal notice upon all the parties involved and undertake subsequent legal action if my issue is not resolved.
The information previously provided by citrus regarding the status of my refund was vague. It did not even mention my account details.
I’m attaching the concerned screenshot. Kindly resolve it at the earliest.

Sir yesterday i was fill DU Post Graduation form and paid 750 rs successfully through NetBanking of SBI.
But transaction is failed and money is debited from my account!!!
Please help me 🙏

Citrus pa/[protected]/[protected]/
Transaction amount 399 on 03/08/2021 but amount not received till date.
Pls concern this.