Claimed

Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
Resolved
1777
Unresolved
1192
Quick Links
Statistics
Share
Contacts

File a complaint to Citrus Payment Solutions

Having problems with Citrus Payment Solutions?

File a complaint and get it resolved by Citrus Payment Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citrus Payment Solutions
Customer Service Contacts

Citrus Payment Solutions Phone Numbers

Phone
+91 20 6731 4141
906
507

Citrus Payment Solutions Website

Citrus Payment Solutions Head Office Address

3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sumi kannan
Aug 16, 2021
Report
Copy

Tuition fees paid not received in the University

Address:MADURAI KAMARAJ UNIVERSITY,MADURAI

Date:12.08.2021
Ref.no : [protected]IGALSVDIC3

I made a inter bank transfer through online SBI Net banking to Madurai Kamaraj University TUTION FEE of Rs 5015/-via ICICI eazypay and CITRUS PAYMENT SOLUTIONS PVT Ltd.on 12th August 2021 at 08:03 AM IST.I got a message that your payment is successful and my amount debited SMS.But very soon I got a message that your Payment is Unsuccessful.I waited for auto recovery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopi5553
Aug 16, 2021
Report
Copy

Amount not credited to wallet

I do transaction on csc services to wallet recharge on citrus on16/08/2021by net banking ref no. [protected] payment was sucess on my bank but citrus was failed amount was not added on my wallet kindly please solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NILANJANA BOSE
Aug 16, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Report
Copy

Complaint of payment failed

I made a payment on the zara app through citrus payments, the transaction went through and an amount of Rs 2990was debited from my account but the app shows payment pending and now the order shows as cancelled
The UPI transaction ID is as follows :[protected]

Please look into it and get back to me about the refund status....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tweet1020
Aug 16, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from Bank but order cancelled on zara app

I made a payment on the zara app through citrus payments, the transaction went through and an amount of Rs 4780 was debited from my account but the app shows payment pending and now the order shows as cancelled
The UPI transaction ID is as follows :[protected]

Please look into it and get back to me about the refund status....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tanisha1097
Aug 16, 2021
Report
Copy

Zara online purchase scam

I made a payment on Zara app through upi and my payment got deducted but no purchase was made what to do .
I need a refund plus I got a call from consumer complaints and they also deducted rs 4000 I don’t understand how can someone be so unprofessional .
Specially big brands like Zara doing such things .
I need my refund do reply me to the earliest ( also for some reason after the call where they took 4000 rs I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhoomika84
Aug 15, 2021
Report
Copy

I'm complaining about money refund

Hii, I am Bhoomi Rakholiya.My money is not returned on the date of maturation.And no one can replying about that matter. Please solve my problem as soon as possible. Otherwise I take strict action regarding these.

Your faithfully.
Bhoomika Rakholiya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
017 Chevli Harsh
Aug 14, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
Report
Copy

Amount got deducted and payment status is still pending payment

I placed an order on 13/08/2021 in Zara, and it got canceled and also my money got deducted.

Please look into this and I want my money ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
Vaishnavi Ch
Aug 14, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
Report
Copy

Amount got deducted and is not credited

I placed an order on 13/08/2021 in Zara, and it got cancelled, and also my money got deducted.

Please look into this I want my money back as soon as possible....
Helpful
4 other people found this review helpful
4 found this helpful
9 Comments
Report
Copy
D
Dipak Shree
Aug 14, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
Report
Copy

Refund my money as soon as possible

ORDER DATE: 2/6/2021
ORDER NUMBER: [protected]
SHIPPING METHOD: HOME DELIVERY

Hello Dipak, we are sorry to hear about this. However, please note that we have already approved the refund of ₹ 2, 570.00 on 2nd of June 2021 in your bank account. The refund has been initiated from Inditex with the citrus transaction number OL[protected]. We advise you to kindly share the above mentioned transaction ID with...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tanisha1097
Aug 14, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara online purchase

Hey I made payment to Zara the payment was successful but it says that no item was purchased what to do...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankitsh
Aug 13, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please Refund my money for payzhub transaction

Address:Payzhub
Website:Payzhub transaction

.date
7Apr[protected]
8Apr2021.[protected]
9Apr2021.[protected]
10Apr2021.[protected]
10Apr2021.[protected]
12 Apr 2021.[protected]
12Apr 2021.[protected]
13Apr2021.[protected]
14Apr2021.[protected]
21Apr2021.[protected]
2Jun2021.[protected]
4Jun2021.[protected]
7Jun2021. [protected]
8Jun2021.[protected]
8Jun2021....
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
P
Parth Neem
Aug 13, 2021
Report
Copy

Refund of Rs7760

I was placing an order on zara india online on 30th june and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mainiradhika
Aug 13, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
Report
Copy

Payment deducted from my account but not credited to corresponding account

I have made donation of Rs. 5001 on 11/08/2021 on behalf of Mr. Raj kumar Khetan for donation to Mahakaleshwar Fund. The amount got debited from my axis bank account and not credited to the corresponding account. I want full refund of the deducted amount. No receipt was generated and there was error.

My Transaction ID as informed by bank is : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sameer.amis
Aug 12, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but not received by brandmeup06 website

Address:brandmeup06.com

Money deducted but not received by website brandmeup06.com

Payment done on 12 August, 2021 at 1500 hrs.
Payment Amount:600
Ref.No --[protected]IGALSYDHO2

Transfer to Pal Kaur & Co. through SBI internet banking.

order placed by name of Vijaya Bhandari.
Email:viji27.[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanskriti Rawat
Aug 12, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get my refund from zara

I placed an order on Zara on 9th August 2021. I made the payment of Rs 3290 through citrus platform. The amount got debited but Zara could not process my order. I am still waiting for the refund. Please look into this ASAP...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sharati
Aug 12, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara Refund-

Website:Zara

Nº [protected],
Placed on 07/08/2021
My payment was successful on the end of my UPI app but not on Zara. The amount has been deducted but I’ve received no official message about a refund.
Please look into the matter, and initiate a refund as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalubhaijadu
Aug 11, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Report
Copy

Refund of 750 rupees

Website:citrus payment solutions

While paying for delhi university application form 750 rupees was debited from my account ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sadan Ali Khan
Aug 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Previously raised Issue not resolved

Hello,
I had made payment for certain product at Zara via Citrus’s payment gateway. I had however immediately cancelled the order before it was even shipped. The amount was deducted from my account and it was never refunded. All this happened on the 25th of July. I was told that the payment will reflect within 7-10 business days. I raised a query but it was marked resolved without initiating any payment.
The only recourse...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir yesterday i was fill DU Post Graduation form and paid 750 rs successfully through NetBanking of SBI.
But transaction is failed and money is debited from my account!!!
Please help me 🙏...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Miet
Aug 11, 2021
Report
Copy

For fund refund

Address:55/4 shiv mandir wazirabad Delhi 110054

Citrus pa/[protected]/[protected]/
Transaction amount 399 on 03/08/2021 but amount not received till date.
Pls concern this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy