Citrus Payment Solutions Complaints & Reviews

I was placing an order on zara india online on 30th May and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
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The money was deducted from my account on 23rd May 2021 by citrus solution but zara didn’t receive the payment and so my order was cancelled. I kindly request you to check and refund my amount as soon as possible. It has already been 7 days seen I’ve done the payment.
Waiting for ur response and the refund.
Thankyou....

I placed an order on zara india website, i paid used the gpay app. The money got deducted from the account, however, the order was cancelled later as is said payment was pending from my end. Please initite refund immediately....

I had placed order on zara on 29 may 2021 with order no. [protected] and payment was made from citrus. Payment got deducted from my account but order not confirmed with Zara. I am attaching the transaction id o[censored]PI:[protected] and google transaction id:- CICAgOCUiJiZCg. Please refund my amount asap. Attaching screenshot of payment as well.
Have again put complaint with complete details!...

I had purchased order Of zara through upi payment on citrus. Money got deducted but zara still not recieved money. Refund my money ASAP! Attaching screenshot for proof...

Dear sir an amount of rs 510 deducted from my sbi internet banking having ref no IGALFDACV2 but not accepted by your gateway kindly look into the matter...

I payment 850₹ on date 25/04/2021...Via icici citrus payment gateway...
Still the payment is not completed...
Where the CITRUS Ref.- [protected]
And ref. No. -IGALADFXE6

mob. No. [protected]..[protected]

Please complete this payment my form is incompleted......

Hi I made a purchase from zara on May 27th, 2011 and the payment was made through citrus solutions. The payment was on processing and the order got cancelled because zara didn’t receive the money however it was deducted from my bank account. Kindly look into the matter.Thanks....

Amount of ₹10460/- successfully debited from account for ORDER NUMBER: [protected] for Zara India Online.
However, the order got cancelled by Zara Online.
Please inform me the status of refund initiated as I did not get any response. Please do reply at the earliest as the amount is not small....

Amount of ₹10460/- successfully debited from account for ORDER NUMBER: [protected] for Zara India Online.
However, the order got cancelled by Zara Online.
Please inform me the status of refund initiated as I did not get any update on the same....

I had placed order on 23/12/2020 of 5980 rupees .I had cancelled the order with in 10 minutes zara had refunded my money .but still I had not received my refund .I had checked my bank statement .I contacted my bank as well they ask me to contact you .I am attaching my refund details kindly check where is my refund got stuck...

Jayashree Rahul Kalbhor

Amount deducted from Google pay on 25th May but not paid to Zara. So now I requested you to please refund my amount on priority basis. Please see the attachment for further details....

I was placing an order on zara india online on 26th may 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okaxis and money got debited from my account but zara did not received the amount. Transaction id[protected]
So zara cancelled the order from their side as it keep pending
I haven’t been...

I placed a prepaid order with zara via google pay (citrus payment solutions ltd.) money got deducted from my bank account but zara cancelled my order. Kindly refund the amount as soon as possible. Here is the transaction detail screenshot....

I tried ordering heels from zara online store worth INR 2990. I had completed the payment procedure and the money got deducted from my account. As soon as i closed the payment window, the order payment was showing cancelled. The order status was showing “payment pending “ but the momey has been deducted. I used net banking as the payment mode. Attaching below the refrence no of the payment done. My registered email id with zara is [protected]@gmail.com...

A payment of INR 1532.82 on 23rd May 2021 was made from my Axis Bank Account for payment of my Airtel bill through Net Banking. The Payment has been Debited from my account but is yet to be posted against my Airtel Number in the portal.
Airtel Customer Care says the amount has not been posted or received.
below are the details
Airtel Number : [protected]
Email Id: an.[protected]@gmail.com
Date of payment:...

My order money is debited on sunday 23 May and through upi it was successfully but showing unsuccessful on the app. Haven’t received the refund either...

Hello,

I’ve placed an order on 22nd of May on Zara. Opted for UPI payment - got redirected to Citrus payment solutions gateway and made the payment from the paytm app. Money got debited from my account but the status of the purchase shows pending payment .

Please let me know if the order and payment is successful else if it is unsuccessful kindly initiate the refund.

Kindly resolve at the earliest.br...

I was placing an order from Zara through phonepay app
Money got deducted from the bank
But order was not placed
Find the screenshot
Please refund the amount asap...

I was placing an order on zara india online on 20 may and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@hdfc and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly...