Citrus Payment Solutions Complaints & Reviews

I have just purchased items on the zara app, the money has been deducted but the payment on the app shows that it's still pending. If the payment bas not been processed, I urge that the money be refunded asap....

Dear Sir
the amount of 25000 has been deducted from our a/c no.[protected]from transasia alloys on 25.06.21 but it has not been shown in the investjk.in portal and. not returned back till datecopy of bank statement regarding above said paymentis enclosed kindly clarify the same as early as possible...

I filed a complaint regarding my payment where my order was cancelled but the amount was deducted, i was contacted last night by one of the customer service person via call and all my transaction details were taken and told within the 30 minutes my payment would be reverted back into my account and i could call them for further assistance, my payment has still not been given back its been 14 hours, that phone number is unreachable and nobody...

Dear Team,
Please check and confirm status of 1st payment.
Transaction Id
[protected]
IGALKJPUK9
TRANSFER T
Transaction Date 29 june 2021...

Hi. I paid amount of ₹3780 through UPI for ZARA using citrus pay. The amount got deducted and also received deduction text from bank but while redirecting to the ZARA app it was giving error of order cannot be placed. Kindly loom into it and refund the money back....

Dear Sir
the amount of 25000 has been deducted from our a/c no.[protected]OF Transasia Alloys through Axis Bank for land purchase of Sam Speciality industries through investjk.in but it has not been shown in the investjk.in portal. copy of bank statement regarding above said payment enclosed kindly clarify the same as early as possible...

I was placing an order yesterday where an amount 3, 290 INR was deducted from my bank account but zara did not receive the payment and my order was cancelled, Kindly provide me a refund for the same at the earliest....

This is regarding your payment gateway, while shopping from zara app, I paid the money through google pay. The money got deducted from my bank account but on the app it says payment pending and after that it got canceled. Kindly refund my money back....

Iam Chain Singh Rajput,
I paid Rs 6500 Examination fees on rrbmuniv.ac.in using sbi net banking via Citrus payment Solutions pvt. ltd.On 26 June 2021. The amount got deducted from my account but didn't reflected on the university website.
I request you to please refund the amount.

Account number-[protected]
Branch-ADB RAJGARH, SBI Gol Market, Rajgarh, Alwar (Raj.)
Ifsc-SBIN0005311
Account...

I made a payment of Rs.4480 to Zara via citrus solutions through UPI. the amount got deducted from my account but It didn’t reflect on Zara app and my order Got cancelled and I did not even get any refund from citrus solutions. kindly help! I had placed the order on 20th June. It has been eight days now. kindly look into the matter and inform me as soon as possible. even the contact number you have provided does not work and I am unable...

I placed an order from the Zara app and proceeded to complete my payment via google pay. Once was on September 27, 2020 and once was on June 28, 2021
Both times, my money got debited twice for each order because Zara app showed that the first transaction failed. Please refund both my amounts....

I placed an order today, the payment dint get through ao i tried paying again.
The order got cancelled but the amount got deducted twice from my account.
Please help....

Hi I had placed an order on ZARA of ₹6370,
My order got canceled by ZARA but my money has been deducted through UPI-GPay to CITRUS PAYMENT SOLUTIONS I need my money back!!!...

I placed an order at zara for Rs 6370 but it was cancelled as they haven’t received the amount. The money was debited to citrus instead. The refund is not initiated from your side. I need it asap...

I recharged my airtel DTH customer ID [protected] today using axis netbanking for amount Rs 5721.

The amount got deducted from my account but the DTH is not recharged. The following is the message i hot from Axis Bank.

INR 5721 debited from A/c no. XX1342 on[protected]:02:56 IST at INB/[protected]/CITRUS PAYMENT SOLUTIONS P.

Please do needful

Thanks...

I was placing an order on the Zara app through UPI and my money got deducted even though the payment was not processed on Zara’s end. Citrus pay is the payment portal on the app. Please refund my money asap....

I was placing an order on zara india online on 26th June and had opted for payment via upi.
I then did the payment through phone pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...

I made a payment through CITRUSEAZYPAY for Gurgaon Municipal corporation in respect of water charges on 23/6/2021. Amount is debited to my bank account but no acknowledgement or receipt is generated. Please confirm that payment has been made to MCG . Details of bank transaction are as below:
[protected]-CITRUSEAZYPAY, Transaction reference - [protected] date 23 Jun 2021 amount 3, 951.00...

05-Jun-2021
(05-Jun-2021) TO TRANSFER INB Citrus Payment Solutions [protected]IGALGHDGC7 TRANSFER T 25, 665.00
payment made through net banking but not reached to merchant

e-Receipt
PARUL UNIVERSITY FEE COLLECTION AC
Transaction ID : [protected] Date : 05/06/2021
Thank you, Your payment towards PARUL
UNIVERSITY FEE COLLECTION AC
amounting to Rs.25665.00 was successfulbr...

I placed an order at zara for Rs 1670 but it was cancelled as they haven’t received the amount. The money was debited to citrus instead. The refund is not initiated from your side. I need it asap...