Citrus Payment Solutions Complaints & Reviews

Hi I had placed an order on ZARA of ₹6370,
My order got canceled by ZARA but my money has been deducted through UPI-GPay to CITRUS PAYMENT SOLUTIONS I need my money back!!!

I placed an order at zara for Rs 6370 but it was cancelled as they haven’t received the amount. The money was debited to citrus instead. The refund is not initiated from your side. I need it asap

I recharged my airtel DTH customer ID [protected] today using axis netbanking for amount Rs 5721.

The amount got deducted from my account but the DTH is not recharged. The following is the message i hot from Axis Bank.

INR 5721 debited from A/c no. XX1342 on[protected]:02:56 IST at INB/[protected]/CITRUS PAYMENT SOLUTIONS P.

Please do needful

Thanks

I was placing an order on the Zara app through UPI and my money got deducted even though the payment was not processed on Zara’s end. Citrus pay is the payment portal on the app. Please refund my money asap.

I was placing an order on zara india online on 26th June and had opted for payment via upi.
I then did the payment through phone pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest.

I made a payment through CITRUSEAZYPAY for Gurgaon Municipal corporation in respect of water charges on 23/6/2021. Amount is debited to my bank account but no acknowledgement or receipt is generated. Please confirm that payment has been made to MCG . Details of bank transaction are as below:
[protected]-CITRUSEAZYPAY, Transaction reference - [protected] date 23 Jun 2021 amount 3, 951.00

05-Jun-2021
(05-Jun-2021) TO TRANSFER INB Citrus Payment Solutions [protected]IGALGHDGC7 TRANSFER T 25, 665.00
payment made through net banking but not reached to merchant

e-Receipt
PARUL UNIVERSITY FEE COLLECTION AC
Transaction ID : [protected] Date : 05/06/2021
Thank you, Your payment towards PARUL
UNIVERSITY FEE COLLECTION AC
amounting to Rs.25665.00 was successful
through NET BANKING paymode.
Payment Details Payer Details
ReceivedAmount25650
ConvenienceFee12.72
GST 2.28
Total Bill Amount 25665.00
Mobile [protected]
Enrollment Number[protected]
Student Id T2820BBA734
Student Name PRIYANSH UPANDEY
Academic Year 2021-22
Semester 3
College Code 28-PIBA
Degree BBA

I placed an order at zara for Rs 1670 but it was cancelled as they haven’t received the amount. The money was debited to citrus instead. The refund is not initiated from your side. I need it asap

Whatever complaint I write it says it is not unique so better mail me for the complaint

I placed an order through zara app, when I proceeded to the payment I paid through UPI ( PhonePe) the money was deducted immediately but the payment was not successful on the zara app. And as I saw the complaints of others and your response that money gets deducted quickly but why does the refund takes so much time. My birthday is in 5 days and that was the dress I wanted to buy. And now you have my money and I don’t think my mother will give me money unless and until you refund it. So please it’s a humble request generate the refund in 24-48 hours. Everything you need is I am attaching below. Payment was made on 23rd June 2021 at 2:50am. If you need anything else to generate the refund - [protected] this is my number please help.

Name:- Ashok Laxman Gulve
Email Id :- er.[protected]@gmail.com
Mobile No:- [protected]

Sub:-cm90004-duplicate record, but money deducted

As Per Your Request I will Send Additional Details

First Transaction

Transaction City:- Nashik City
Transaction SEQ No:[protected]
Terminal ID :[protected]
Debit Card First Six Digits:- 608023
Debit Card Last Four Digits:- 0616
Transaction Date:-31/05/2021
Transaction Amount:- 1322
Email Id:- er.[protected]@gmail.com
Website URL:-
https://propertytax.nmctax.in/
Payment URL:-
https://checkout.citruspay.com/ssl/checkout/8f5ov0yfe4
[protected][protected][protected]--------
Second transaction
Transaction City:- Nashik City
Transaction SEQ No:[protected]
Terminal ID :[protected]
Debit Card First Six Digits:- 608023
Debit Card Last Four Digits:- 0616
Transaction Date:-31/05/2021
Transaction Amount:- 1322
Website URL:-
https://propertytax.nmctax.in/
Payment URL:-
https://checkout.citruspay.com/ssl/checkout/8f5ov0yfe4

Plz Find Attachment Of Bank Statement

Thank you.

Hi. I placed an order on zara on 20th june 2021 and paid via upi to citrus solutions pvt ltd.
an amount of 1280 was deducted from my account but there was no order received by zara and it has been canceled.

Kindly look into it and proceed with the refund at the earliest.

Thank you

Sir mene B.ed 2year ka net banking se chhalan kiya tha to mere pese kat gye or B.ed ka payment fail bta rha hai.

It’s a fraud ! Citrus solutions ! I’m filing a complaint with the police ! wanted a refund for zara of the amount 3700, I spoke to officials from citrus solutions and then they took my 24000 and still
Haven’t received the money ! It’s a fraud ! Please don’t use citrus solutions for any of your payment !

Hi,
I placed an order on Zara dated 19 june 2021 and made payment via UPI, using google pay to citrus payment solution their payment gateway. The amount for 4680 has been deducted from my account but my order has been canceled. Please either process my order or provide me with the refund.

The amount has been debited from my account but zara is showing it’s pending please help
Me out !!! Not fair !

Hi
I placed an order on the zara app and made payment via UPI, google pay to citrus payment solution. The amount 4680 has been deducted from my account but the status of my order still shows payment pending. Please either process my order or provide me with refund as soon as possible

I was placing an order on zara india online on 6th june 2021 and had opted for payment via upi. I then did the payment through BHIM FOR WHICH ZARA HAD USED CITRUS PAYMENT GATEWAY.I did the transaction via @punjab national bank and money got debited from my account but zara did not recived the amount.
so zara cancelled the order from their side as it keep pending
i haven't been initiated a refund.
Kindlyt check my concern and give me refund of my money as soon as possible'

Respective sir/madam
I was placing a order on Zara India on 17th of June, 2021 and had opt for payment via UPI. Then I did the payment through PAYTM for which Zara had use citrus payment gateway. I did the transaction via [protected]@axisbank and money got debited from my account but Zara didn’t receive the amount because of which they cancelled my order from their side as it kept pending .
I haven’t been initiated refund .
Kindly check my concern and give me refund of my money at the earliest.

I have made a payment of rs 499 to ZEE5
reference[protected]
I would like to know which account the money was transferred.
G Rama swamy