Claimed

Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
Resolved
1777
Unresolved
1192
Quick Links
Statistics
Share
Contacts

File a complaint to Citrus Payment Solutions

Having problems with Citrus Payment Solutions?

File a complaint and get it resolved by Citrus Payment Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citrus Payment Solutions
Customer Service Contacts

Citrus Payment Solutions Phone Numbers

Phone
+91 20 6731 4141
906
507

Citrus Payment Solutions Website

Citrus Payment Solutions Head Office Address

3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naveenhs
May 8, 2021
Report
Copy

Bhart pay payment

Address:Kuvepmu nagar
Website:Bhart pay

Dear sir,
I have paid 647 ₹ on 13 the March 2021, by Amazon pay to Barth pay merchant but transactions done at same day . But amount credited at 8April 2021to merchant.
Now merchant telling amount not credit to account and I need to check like that. Now what I have to do....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitkmr
May 5, 2021
May 5, 2021
This thread was updated on May 5, 2021
Report
Copy

Amount deducted from bank but not add money in csc wallet

We recharge csc wallet through citrus pay 10.53 am dated 05/05/2021 and transaction was not successful but amount deducted from bank the bank transaction ref no. is IGALBRJAZ3. Plz check the payment status and refund the amount in bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
U C Mishra
from Jhansi, Uttar Pradesh
Report
Copy

Refund of unsuccessful payments

I have successfully maid payment of House Tax for Rs.1256/- house ID 9157B73103 (Nagar Nigam Lucknow) on 1/5/2015 through SBI internet banking, but neither a tax receipt was generated nor a refund to my account has been maid. Plz expedite.

Umesh Chandra Mishra
Email - [protected]@gmail.com
Mobile: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamilathasneem
Report
Copy

Zara regarding

Hello i have ordered from zara and payment already taken by u but not got by zara.they already cancelled the order. Resolve my issue. When i will get my refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamilathasneem
Report
Copy

Regarding zara

I have ordered from zara and paid through citrus, money have been deducted but zara not confirming my order and showed payment pending and cancelled. Please resolve my issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bilal.ma1976
Report
Copy

Payment failure error

Address:Thanjavur
Website:Annamalai University fees

Payment done by your gateway is failed but the amount is debited from my account Rs.2800 is not refunded
Ph: [protected]
Email: bilal.[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjali Sahajpal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara payment completed but order cancelled

I was placing an order on zara india online on 1st May, 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@oksbi and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh kashadra
May 6, 2021
This thread was updated on May 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from bank

Address:[email protected]

Respected sir my your site deducted 7095from my sbi a/c kindly send detail on date 15.4.21 and 19.4.21...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I tried to place an order on Zara and payed by upi. The transaction occurred via citrus solutions pvt ltd and I payed the amount by google pay. The amount had been debited from my account but Zara canceled my order the next day.
Kindly look into this matter and refund the amount as soon as possible.
Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishirajsingh1
Report
Copy

Payment through CITRUS PAY not Complete

Address:IIT Rohtak

I have already deposited the fees through SBI netbanking through Citrus Pay.
but not showing in my application status. Please find details enclosed.
Candidate Name: Ojasvi Singh

Registered Email Id :rishi.singh.[protected]@gmail.com

Registered Contact No.:[protected]

Date of Birth:14 March 2003

User Id/Application No.:1010853

Transaction Id/No.:[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khanujaaaa
Report
Copy

Zara payment refund

My amount of 3590 has been debited from my upi account to CITRUS SOLUTION PVT LTD but zara has confirmed my order. I request you to please refund my money back to my upi account.
Upi transaction id[protected]
My contact number - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Abhijna1234
Report
Copy

Money debited but transaction failed

Money debited but transaction failed.
Amount: 2670 rupees
Zara order id: [protected]
Phonepay transaction id : T2104281000113924458277

I placed an order in zara on 28th april 2020 morning through phonepay but the amount was debited and transaction was failed. Hence zara cancelled the order. Please provide my money back ....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudstel
Report
Copy

Air ticket on Google flights

I made a search for tickets to Bahrain from Kochi through google flights and Airindia express came up for 5May 2021.

I made the booking, selected the seat, made the payment but the confirmation page came up blank. I did not receive any email also. The payment was done through Citrusp*airindiaexpress on 27th April at 00.05Hrs

My Details.

Name Sudhir Krishnan
email [protected]@gmail.com
Phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narender1546
Report
Copy

Payment receipt

Address:faridabad

I had tried to pay school admission fee rs.110000 on 27.4.2021 and the amount got debited from my account.but later on the transaction status is being display that the transaction has failed .i have not yet rec.the money in to my account from where it got debit.
i need help

ref.id[protected]

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
narender1546
Report
Copy

Payment receipt

Address:faridabad

My payment 110000 paid th.citrus pay (regarding DPS FARIDABAD ADM.FEE) deducted my account but NOT RECEIVE receipt or acknowledge...SO pls solve this metter

date 27.4.21
ref.[protected]
hdfc bank..

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I placed an order on Zara. Payment was made through upi Google pay. The amount was debited from my account but not received by Zara. They cancelled my order. The payment has been successfully made to Citrus Pay. Kindly refund my money IMMEDIATELY...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I had tried to pay my college fee amounting 47300 on 23/04/2021 and the amount got debited from my account but later on the transaction status is being displayed that the transaction has failed. I have not yet received the money into my account from where it got debited. I need help .

Reference Id :[protected]
UTR Number : S82755942
Transaction ID : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I had tried to pay my college admission fee amounting 80008rs on 17/03/2021 and the amount got debited from my account but the money did not get credited to my college account.It has been like a 45 days but there is no response from citrus payments i need help reg the same. I paid my college fees via netbanking and to icfai foundation of higher education.
Account name the money got debited is SAIBER POWER SYSTEMS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:iim rohtak admission webdite

Dir I received this message from bank
Dear Customer, Thx for INB txn of Rs.3890 frm A/c X0085 to Citrus Pay. Ref IGALADYMO3 on 25Apr21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI
Sir, I did a netbanking payment through iim Rohtak website which diverted to your app but not showing in iim rohtak website....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I was placing an order on zara india and opted to pay through upi payment mode, for which i use phonepe. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment failed and the order was not placed and my money was also deducted.

It's very much inconvenient to run after your hard owned money like this from one email to another. Kindly address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy