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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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+91 20 6731 4141
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3rd Floor, Viraj Building, SV Road, Khar (West)
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Mumbai City District
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400052

Citrus Payment Solutions reviews & complaints page 38

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T
thisisbishaldas
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Money debited not yet refunded

I had tried to pay my college fee amounting 47300 on 23/04/2021 and the amount got debited from my account but later on the transaction status is being displayed that the transaction has failed. I have not yet received the money into my account from where it got debited. I need help .

Reference Id :[protected]
UTR Number : S82755942
Transaction ID : [protected]...
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V
vasuresh1984
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Citrus eazy pay

Dear Sir

i paid Rs.9895 by HDFC net banking through CITRUS EASY PAY on 22/04/2021, it has not reached Lucknow Nagar Nigam house tax acct and debited from my account

two nos showing in bank acct
[protected]
and ref
[protected]
Dr. Vasundhara Agarwal...
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R
Rosa123rosa
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Payment not received by Zara

Made a payment to Zara through Citrus, amount deducted from my Account, but Zara never received it! Please refund the amount....
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S
sctripathi31
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment of House Tax to Nagar Nigam Lucknow.Payment successful but receipt not generated due to internet problem.

Transaction reference number: IGAKZTAGC2 dated 22.4.2021 for Rs1199.00. Money debited from my account and transferred to Citrus Payment Solutions by SBI Jail road Lucknow.
Nagar Nigam account still showing payment as outstanding....
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P
Patelvikas
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Upi transaction regarding zara

Amount deducted via upi transaction on 22th april 2021 but not paid to Zara
So now i requested you to please refund my amount on priority basis...
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Address:Narnaul mahendergarh
Website:Citrus payment solution

I have complaint about transaction 1388 through citrus payment solution act as a get way to hsvp bill of water but bill payment was not done I want to refund immediatelyThe INB txn of Rs.1388 frm A/c X6450 to Citrus Pay. Ref IGAKZAVXN6 on 17Apr21....
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Amazon.in Payment Declined
Order #[protected]

I got this message from amazon after my money got debited by Rs.899 from Citrus Payment solution REference ID[protected]. It was done through netbanking from union bank of india

Kindly refund said money into my account as amazon has not received any payment from my end....
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Dear sir/madam,

I had a CSC Wallet recharge on[protected] Rs 500 via Citrus Payment Solutions by net banking tranctions ref.no.[protected] IGAKWEJGZ0 but not succeeded, but Rs 500 debited from my account no. [protected].Till now the amount is not add wallet or refund to my Acccount.
Earlier I complaint concern bank and CSC about my deduction Rs.500, they replied me that contact with Citrus payment Solutions.br...
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R
Rashi Surana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara payment failure.

I opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@okhdfbank money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the...
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B
Bhakar97
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not confirmed yet

Sir please check my transaction details
Reference no. IGAKZJXTJ2...
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U
UDAY SANKAR SARKAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Csc wallet top up recharge

Address:DINHATA

Today i recharge 1000 rs to my csc wallet through citrus payment gateway by net banking REF. ID are - IGAKZJVYJ1 dt[protected] at 10.15am but till now the money not credit to my csc wallet. so plz take neccesary action as soon as possible. otherwise refund my money TO MY BANK AC. My csc id[protected]...
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O
Oliviya roshini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money had been deducted from my account but it shows incomplete in ZARA

I have ordered from zara and i paid through Gpay ..it was paid to citrus pay solutions . They payment was succesfull and they money got deducted from my account, but in zara it is showing as pending payment. Please refund my money. This is not fair....
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I was placing an order on zara india online on 19th April and had opted for payment via upi.
I then did the payment through paytm upi for which zara had used citrus payment gateway.
I did the transaction and the money got debited from my account but zara did not receive the amount. So Zara kept showing the status “pending”
I haven’t been initiated a refund.
Kindly check my concern and give me refund of my...
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N
Neelam Tibrewala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made twice

I made a payment in UPI first and then it showed failed in the website. And then it also showed amount devoted in the UPI. I contacted Zara and they said that they have not received any such payments. My UPI shows it has been sent to you. Please refund the same immediately....
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R
RichaS4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara order pending payment

I was placing an order on Zara India online on 19th April 2021 and had opted for payment via UPI.
I then did the payment through google pay for which Zara had used the citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but Zara did not receive the amount.
So Zara cancelled the order from their side as it keeps pending
I haven’t been initiated a refund.br...
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K
kasif computers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

100 rupees amount not add in wollet amount

Address:PAKBARA MORADABAD UP

Dear sir please add my amount in csc wollet
csc id[protected]
ref no . IGAKZFKUR5
CITRUS REF [protected]
DATE 19/04/2021...
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I made a payment through google pay and that payment was successful BUT ZARA SHOWED THE PAYMENT WAS INCOMPLETE.
and I talked to google pay guys, they told me to contact to you as you are the merchant and my money is with you guys and not been transferred to zara due to some technical issue.
It an amount of rupees 3070.
I want a refund of my amount as zara has already cancelled my order on their side.

For...
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Transaction done on - 14th April 2021
Amount INR 1344/-
Reference Number on HDFC Bank site: [protected]-CITRUSEAZYPAY
Reference number on Lucknow House Tax website : 9157A[protected]E00045695...
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S
shriya kalia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money has been deducted but Zara shows that its an incomplete order.

I made a payment through google pay and that payment was successful BUT ZARA SHOWED THE PAYMENT WAS INCOMPLETE.
and I talked to google pay guys, they told me to contact to you as you are the merchant and my money is with you guys and not been transferred to zara due to some technical issue.
It an amount of rupees 3070.
I want a refund of my amount as zara has already cancelled my order on their side....
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R
Rahul Surse
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Regarding refund of my money

I paid water tax on 27 January 2021 of Nashik City MNC corporation of amount 5872/-
I have compaint you many times. And till i didn't get any reply, i have mailed you many times then also i didn't get any reply from your support team.
I am worning you...
If within 2days i didn't get any reply from your side, then i am gonna file a complaint in police station.
I have shared jpg file so you can check that transaction...
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