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Citrus Payment Solutions reviews & complaints page 36

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S
S.MANZOOR KOUCHAY
from Nagpur, Maharashtra
May 21, 2021
May 21, 2021
This thread was updated on May 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction from my SBI ACCOUNT RS-1800 on 18/05/2021 but not upload in my CSC664336340019 wallet ACCOUNT Till date;

Address:BARSOO AWANTIPORA PULWAMA JAMMU AND KASHMIR

Hello Sir/ Madam

DATED: 18/05/2021 i upload to Top-up my CSC wallet rupees 1800
through Citrus payment solution Gateway under transaction ID (
[protected]IGALDPYTV5) the same amount deduction from my SBI
account but not to upload in my CSC wallet[protected] Account till date so
kindly solve my problem as soon as possible....
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U
Ujala Patil
May 20, 2021
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Stuck payment with zara

Address:[email protected]
Website:zara.com

I was placing an order on zara india online on 19th may 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
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Ujala Patil
May 20, 2021
May 20, 2021
This thread was updated on May 20, 2021
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Stuck payment

Address:[email protected]

I was placing an order on zara india online on 19th may'21 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
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S
sesh1221
May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara Order Cancelled, Money Debited

I had placed an order on the Zara app on May 18, 2021 for Rs 3, 980. The money was debited from my account via UPI on Google Pay but Zara cancelled my order later. I would like a refund ASAP....
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Peter Ferdinand
May 18, 2021
May 19, 2021
This thread was updated on May 19, 2021
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Iam complaining about two transactions happened on 4 and 5th May from Axis account

Address:Bangalore

Just would like to know the details of 2 transactions on 4th and 5th from my axis account to Citrus Payment Solutions.. The amounts are ₹1672 and 1271...
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A
Ameya98
May 18, 2021
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Stuck payment with Citrus- for ZARA

Website:www.Zara.in

Hi, I placed a payment for Zara via google pay (UPI) and was directed to citrus payment solutions. My payment got deducted from my account but Zara never received it hence my order was cancelled. I called Zara and they informed me my payment is stuck with Citrus, I have a receipt to prove the same. Kindly refund my money....
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Atul rajput 2307
May 18, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Amount deduct from account but Transaction not done by you

I payed my property tax to Jackson municipal corporation. 18 May 2021 [protected]-CITRUSEAZYPAY [protected] 18 May 2021 5, 813.00
But transaction not done by you...
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M
ManthanShah7
May 17, 2021
May 19, 2021
This thread was updated on May 19, 2021
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Money debited but failed on Zara website

My amount of Rs 3070.00 debited from a/c **9464 on 17-05-21 to VPA citruspay@axisbank(UPI Ref No[protected]. UPI account: [protected]@okhdfc but failed on Zara’s application and I need a refund. Thank you...
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R
Reshmamittal
May 17, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name of Beneficiary required

Address:Ghaziabad

An amount of Rs. 74997 transferred from my account no. [protected] on 30/10/2-21, ref no. IB/CITRUS/[protected].

Name of beneficiary in whose account, amount is transferred is required....
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S
Sal23
May 17, 2021
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Payment made on 14 may to Zara

Hi, I made a payment of 3580 to Zara on 14 May through google pay. The money got deducted from my account but zara did not receive the amount and eventually cancelled the order. Kindly, process my refund at the earliest. I am contantly trying to call the customer service but there is no response...
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S
SameerAnand17
May 17, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Money debited on a cancelled order

I had placed an order through the zara application on 13th april, made the payment of ₹3270 through google pay which was debited to citrus solutions, the money was never received by zara and hence the order was canceled. Since then have contacted citrus on their mail 4 times never getting a reply,
Highly unprofessional, please resolve this ASAP...
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C
Cheryl Lavya
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
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My Zara purchase has been debited but the store has not received my payment

This is very disappointing, please see to it that Zara receives my payment otherwise please refund asap....
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Aishwarya Manjunath
from Chittur, Kerala
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of Rs. 2370 debited while purchase shows cancelled on Zara app.

I made a purchase for Rs. 2370 on Zara app through UPI payment method. The app showed that the payment is still pending while the amount has been debited. Now Zara has even cancelled the order from their side. It’s not a small amount. Kindly refund my money ASAP. I want my money back....
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V
Vaibjad
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI transaction failure

Address:316, 3rd Floor, Gala Commercial Complex, Dindayal Upadhyay Marg, Mulund West, Mumbai, Maharashtra 400080
Website:consumers.citruspay.com

Hello,

I’ve placed an order on 16th of May on Zara. Opted for UPI payment - got redirected to Citrus payment solutions gateway and made the payment from phone pe app. Money got debited from my account but the status of the purchase shows pending payment . Therefore Zara cancelled my order My amount has debited from bank account

Please let me know if the order and payment is successful else if it is unsuccessful...
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S
Sakshi12345
May 15, 2021
May 15, 2021
This thread was updated on May 15, 2021
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Sakshi- Payment Pending@ Zara

Paid ₹4250, but hasn’t been received by Zara hence order is payment pending. Kindly process it asap or initiate refund....
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Sal23
May 15, 2021
May 20, 2021
This thread was updated on May 20, 2021
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Regarding Zara 3580 gpay

I paid money through gpay 3580 for my zara order. Money got debited from my account but it says payment pending...
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R
rayapati lusture
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got debited but Purchase shows Payment Pending on Zara

Hello,

I’ve placed an order on 14th of May on Zara. Opted for UPI payment - got redirected to Citrus payment solutions gateway and made the payment from phone pe app. Money got debited from my account but the status of the purchase shows pending payment .

Please let me know if the order and payment is successful else if it is unsuccessful kindly initiate the refund.
Txn ID: T2105142229029232557345.br...
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S
Sal23
May 14, 2021
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Amount debited 3580

I made payment of 3580 to Zara through gpay and the amount got debited from my account but the website says payment pending. Please refund my money...
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U
U C Mishra
from Jhansi, Uttar Pradesh
May 9, 2021
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House Tax for ID-9157B73103 not credited

I deposited online Hose Tax Rs.1256/- for ID 9157B7313 through SBI internet banking on 1st May 2021, the amount was successfully debited from my account. I am very sorry to advise again that the amount was neither credited to my House Tax not refunded to my deposit account as yet. Please expedite and advise me the correct position and further course of action.

U C Mishra
[protected]@gmail.com...
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Surbhi Khatri
May 8, 2021
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Amount debited from the account but the order is not placed by Zara online

I ordered shoes from online Zara app
My amount 2990/- got debited through Googlepay gateway payment link. But order was not confirmed on Zara app and payment awaited sign showing continued so I cancelled the order after 1 hour. My amount is not yet credited. Please look into the matter on the urgent basis...
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