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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions
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Citrus Payment Solutions Phone Numbers

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+91 20 6731 4141
906
507

Citrus Payment Solutions Website

Citrus Payment Solutions Head Office Address

3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 40

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I
Imtiaz98
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failure eazypay to Citrus Payment gateway

Address:3rd Floor, Viraj Building, SV Road, Khar (West) Mumbai Mumbai City District Maharashtra India - 400052

Hello,

I tried to pay my college fee 20810/- on[protected] for my second semester. My college that is University of Hyderabad is using eazypay which redirected me to the citrus payment gateway.

I made the payment through Union bank of India and amount got debited from my account. I also got a message from the bank that transaction to citrus payment solutions was completed successfully but my college has not...
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P
Principal2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding online Payment failure

Address:CUTTACK, ODISHA

We had made online payment through your payment gateway on 27.03.2021 for Rs. 3, 90, 908.60. But till date the amount not credited to the Payee account neither it is refunded to our account also.
My Transaction ID[protected]
Dt. 27.03.2021
The photo of our account statement is attached for reference

It is therefore requested to look into the matter and solve the problem.
Regards
P.K.Sahoobr...
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On[protected] I made a transaction of ₹999 for Amazon prime annual subscription with reference ID[protected]. I cancelled that, so when do I get back the money....
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With respect to the above subject I purchased a shirt from zara online and was not happy about the product I returned it back in the store in February and was told I the amount will be deposited into my bank account .and was the check for it after 14th February and first week of March, return No was[protected] for order no[protected] it is 7th April and I have received my money of Rs1999 so far when I called costumer care Zara I was given...
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Website:Zara

I ordered a product from Zara and paid for it with Gpay. Money was deducted from my BANK ACCOUNT. However, Zara never confirmed my order and eventually cancelled it because they did not receive payment. Since you are the third party, I would really request you for an immediate refund. Below attached are the following invoices:
1) Gpay Transaction Snap
2) Bank Text Message confirmation snap
3) Zara order cancellation snap...
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N
nandesh sabunkar
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Payment pending zara

Ordered a product from Zara and paid for it with Gpay. Money was deducted from my BANK ACCOUNT. However, Zara never confirmed my order and eventually cancelled it because they did not receive payment. Since you are the third party, I would really request you for an immediate refund. Below attached are the following invoices:
1) Gpay Transaction Snap...
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R
Reipe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made on 31 March

On 31 March 21, Rs 5000/- has been payed to you vide No[protected] from my bank account with Union Bank of India.
please let me know to whom this payment has been made by you.
Thanking You
Ravi Eipe...
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B
bharat jain knw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount didn't credited to my account

Address:KHANDWA MADHYA PRADESH(450001)

RESPECTED ALL,

The payment I have made from my account didn't recieved in my CSC account.
The amount of 5002.95 was debited from my bank account but not credited in my CSC account.
Please try to resolve my problem as soon as possible..
CSC ID[protected]
OWNER - BHARAT KUMAR JAIN
CONTACT NUMBER- [protected]

01-Apr[protected]Apr-2021) TO TRANSFER
INB Citrus Payment Solutions...
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M
mgmlicense care
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank but not recd in wallet

Amount deducted from bank but not recd in wallet
Message from Bank:
Transaction for INR|502.95 to CITRUS PAYMENT SOLUTIONS has been completed successfully with reference id[protected]....
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U
Uday Kumar Goru
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ghmc property tax payment not reflected and the money is debited

Using my ghmc app i paid propert tax to ghmc through citrus pay but it's not reflecting to ghmc that i paid.
I paid through google pay with Transaction Number[protected] and the payment amount is 1642 and that was successfully credited to citrus solutions Pvt ltd on 15th April 10:34 am
But it's not credited to ghmc they have raised a penalty for this.
I request you to look at this matter and Please check and revert...
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G
grover.kamal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deduct what not showing in IIP Rohtak website

Address:A 2, Himgiri Enclave, Chander Vihar, Nilothi Extn. Near Aggarwal Chowk

[protected]-CITRUSEAZYPAY [protected] 21 Mar 2021 3, 890.00

Payment deduct what not showing in IIP Rohtak website

Kamal Kumar
Mobile: [protected]...
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On 31st March, I was placing an order on Zara for which I paid via PhonePe UPI. The money was requested through citrus payment solutions and I paid the amount. The amount Rs. 4980 has been debited from my bank account, but citrus page prompted that transaction was unsuccessful. Now the merchant “Zara” has cancelled my order because of the pending payment and I still do not have my money back. Also PhonePe indicates the transaction has...
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Website:Zara

On 31st March, I made a payment on Zara through Citrus Pay Solution using PhonePe UPI and amount got credited in citruspay@axisbank. Though the amount has been debited from my account, but the transaction is still unsuccessful. I would request Citrus Payment Solution to refund my amount. UPI reference number[protected]....
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P
Pankaj Priti Bhatia
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Payment fail

Address:Gurgaon

I have made payment for water bill on 30/3/21 at 13:17:33 time whose transaction id is [protected][protected] of rs2896/- This transaction shows as failed transaction and amount has been deducted from my hdfc account but not returned yet. Pls check ta your end and revert with a possible solution.
Email id [protected]@hotmail.com...
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A
Ashwin Alawa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zara payment failed but amount debited

I was placing an order on zara india online on 131st march 2021 and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@oksbi and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...
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Address:Mumbai

I have done a transaction for YEIDA its been credited from my account but is not reflecting in YEIDA and showing status as failed. When i checked with my bank the transaction is successful and is credited to CItrus Payment Solutions Mumbai. Kindly return the amount....
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Address:Mumbai

I have done a payment of INR 496, 510 in favour of YEIDA using Citrus payment solution gateway via netbanking it is not reflecting in YEIDA application but my account is debited and credited to Citrus.

I have all the details which ofcourse i cannot share here i would request the team to please contact me and help to solve my issue....
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I have placed an order the amount had been debited but it’s was showing pending payment in the Zara site

So I cancelled the product

When will I get my refund....
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P
pankajmehta84
from Mumbai, Maharashtra
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Transaction failed but amount. Debited

Hi, i had done a transaction dated 28/3 to yeida byt transaction failed but amt. Debited from my Uco bank account.Transation no is IBP CITRUS[protected]..Pl get amt. Refunded back to my account.thanks...
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Water bill payment deducted through sbi netbanking but receipt not generated. Amount has been deducted from sbi netbanking of Rs 1680. Transaction ID is #IGAKVOLWH9...
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