Citrus Payment Solutions Complaints & Reviews

Dear Team,
I have accessed Sri Ma Vidyalaya School website and done the school fee for my daughter. Immediately i got msg to my phone and not received school receipt.
This is happening 2nd time for me.
Please check and provide the transaction ID.
The Transaction ID is more helpful for me to check with School Management.
Kindly do the needful.

Regards
Pradeep R [protected]...

I ordered a product from Zara and paid for it with Gpay. Money was deducted from my BANK ACCOUNT. However, Zara never confirmed my order and eventually cancelled it because they did not receive payment. Since you are the third party, I would really request you for an immediate refund. Below attached are the following invoices:
1) Gpay Transaction Snap
2) Bank Text Message confirmation snap
3) Zara order cancellation snap...

An amount of Rs. 4050/- was made towards HUDA water bill on 26/02/2021 vide transaction no. INB[protected], however, the same has not been credited in to HUDA account.

Please resolve on urgent basis...

Dear Sir,
I have done a wallet topup at rupy 1700/- at 25/02/2021
through citrus payment gateway amount deducted from my bank account but not credit in my csc account.
then i another topup a same amount of rupy 1700/- they got it in my
csc wallet but previous topup not credited in my csc wallet nor in my
bank account.
Please Help me..
thanking You..Sir

attachment:
1)...

Hi
I have done the shopping trhough Zara app on 24Feb with an amount of 10470, using Paytm upi. The money deducted from my account but it has not credited to the merchant so I again placed the same order. The time of transaction was 8:33 and 8:46 pm. Kindly initiate the refund pl...

I placed the order of zara today morning, while making the payment I choose the option for UPI payment, and I made the payment through Google pay, for citrus solutions Pvt Ltd. my money got deducted however I received a mail from Zara that my order is cancelled coz I haven't made the payment, but the payment was done through Google pay to the UPI( citruspay@axisbank). Kindly help me as its not a small amount which has been debited.i have...

I was placing an order on zara india and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via @sbi and money got debited from my account but zara did not received the amount.
I haven’t been initiated a refund.

Kindly check my concern and give me refund of my money at the earliest....

Dear Sir/Madam,

Kindly refund the amount as the safari ticket through ecorbett is not booked but the amount got deducted from the account.
Transaction No:D[protected]
SBI Transaction No:[protected]IGAKNELAF2
Amount-994.67
Transaction Date:16.02.2021
email id:[protected]@gmail.com
Mob No:[protected]

Thanks & Regards
Utsab Sengupta...

I placed an order on Zara's website on 18 th February 2021.
The payment was successful through upi but the order was not processed....

I placed an order from Zara on 18th February, 2021 through UPI payment Option by using PhonePe UPI ID sahil.[protected]@ybl . When i completed the transaction, the money was deducted from my bank account but the payment got cancelled and ZARA didn’t get the money and it’s still showing as Pending payment. So I would like a refund ASAP....

I have placed an order on zara.com with the number [protected]. I already made the payment via UPI. The money has been deducted from my account, but it still shows payment pending on the app, and I did not get any email regarding the order confirmation. PFA reference screenshot of the payment....

I placed an order with zara, but no order was placed. It was a prepaid order. The amount has been deducted.
Tried calling the zara help line. They said they never received an order.
Kindly help or refund the money...

Hi,
I ordered items from zara and payment was made through google pay.
The amount (1870) got debited from my bank account but the order was cancelled stating payment was not received

Kindly look into the issue and do the needful...

Hi Team,

I placed an order from zara on 13th feb 2021 through upi payment. The medium of payment was through citrus private solutions. The money got deducted from my account but the order got canceled from zara due to pending payment. Can you please revert my money back to my account.
Added attachments from my bank and from google pay that money has been transferred to citrus solutions....

I was paying through upi payment mode whole transaction was completed money was deducted from my account but my order was canceled upi reference number[protected]...

Hi Citrus Team
This is the message I got from ICICI team that the amount was credited to your account. However ZARA did not receive the payment & cancelled my order.

Your transaction of Rs 5150 was successfully credited to the beneficiary CITRUS SOLUTIONS PVT LTD account XXXXXXXXX1465 on 10/02/2021 19:27:51 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number...

Hi,

Zara cancelled the order [protected] on 08/02/2021 for Rs 1880. Money got deducted from bank account. Kindly refund my money. Please leave a response on Divyanshu.[protected]@gmail.com.

Thanks,
Divyanshu Ratawal
[protected]...

Dear
Sir/ Mam,
I have done payment of water tax of Rs 5872/-
On 27 January. But it's showing that amount is in merchant bank citrus payment solutions.
Please refund my amount....

On 08/02/2021 paid rs 50 online as marriage certificate fees on NMC portal through Citrus payment solutions .Money also deducted for the above on 08/02/2021 at 12.14am but my NMC dashboard does not show any paid record and insists to pay....

Money was deducted from my account but payment was not completed I am sharing my Transaction ID T2102071400492887631881
Payment time 2 PM
Date Sunday 07 February
Amount paid from PhonePe was 2980rps
my mobile number [protected]
name siva krishna madasu
email.[protected]@gmail.com...