Citrus Payment Solutions Complaints & Reviews

I paid for a top on Zara (citruspay) via UPI money got deducted but didn’t reflect on Zara website....

I placed an order on Zara and paid via UPI. The money got deducted instantly but it didnt reflect on Zara's website.Kindly get back to me about my order or.refund my money asap....

On 8 january I had tried to place an order on zara.in through google pay upi via citrus solutions pvt. Money got debited from my account but order was not processed by zara. Please refund the amount asap....

Payment was made using google pay app via upi for the order on zara application.
Date: 10 Jan 2021
Time transaction: 2:20 pm
Amount : 2490₹
The amount was deducted from the account but the zara app shows payment not completed.
Would like to request a refund of the total amount of 2490 ₹.
Transaction ID are the screenshots attached....

I have placed order on zara on 8th jan 2021 and selected upi for payment . The amount has been deducted from the account but Zara has not received the payment . Please resolve my issue . And initiate refund asap.
UPI transaction ID:[protected]...

I placed order on zara via citrus payment solution using upi on 10 january.
Transaction id:[protected]
Amount debited: 2490
Payment did not received by zara its shows pending payment on my order. Refund me my amount as soon as possible. Thank you....

I placed order on zara via citrus payment solution via upi. Its show zara did not recieve any amount so its showing my order amount is pending. Refund me as soon as possible...

I had ordered 3 things from zara, and made payment through UPI. It was smoothly done and with no issues related to network. The payment debited and the message also recieved of payment done but the order at zara app is still showing pending and not confirmed....

Sir/Maam
I, Harshit placed an order on ZARA app and paid using UPI but it is still showing payment pending and order is cancelled but money got deducted from my bank account .I request you to please look into it and refund my money as soon as possible.
I am attaching a screenshot of the payment
Thank you...

Vijay poojari from kandivali east I submitted all the documents in the office in last year and I'm not getting any rrply from the citrus company. Pls chek the details of my name...

I made a payment for zara using upi mode the money was deducted from the account but zara din’t recieved it please address to my concern as earliest as possible transaction id :-T2101091536035959061540...

Sir, I processed a transaction of amount Rs73015 through net banking on 08/01/2021 at 1:26pm for making payment of semester fee in Birla Institute Of Technology, Mesra(Ranchi)Jharkhand.The above amount debited from my account but no acknoledgement slip generated and the amount not at all recieved by institution so far. So please refund the said amount immidiately to my bank account. Atul kumar jha...

Hi,

I was placing an order on Zara on Jan 8th 2021. I opted for UPI payment option. The amount was deducted and transaction was successful at UPI pay end but the payment failed at the merchant end . I contacted the merchant and they said it didn’t reach them or the payment would have failed and it’s refunded to citrus. Kindly look into this issue.

Name: Ashwini B
Email I’d: [protected]@gmail.combr...

I was placing an order on Zara India online on 8th Jan 2021 and had opted for payment via UPI.
I then did the payment through google pay for which Zara had used the citrus payment gateway.
I did the transaction via sbi and money got debited from my account but Zara did not receive the amount.
So Zara canceled the order from their side as it keep pending
I haven’t been initiated a refund.

Kindly...

Hi, I was placing an order on zara india online on 7th January 2021 and had opted for payment via upi of rupees ₹4980
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@oksbi and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated...

I have made a payment of Rs 2270 at zara from bhim upi app and payment was success from the bhim app towards citruspay@axis but failed at zara.com

Please revert back the money as the zara did not recieve the money to place the order and it was deducted from my bank account...

Was placing an order on zara india online on 4th January 2021 and had opted for payment via upi.
The payment was made through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side and
I haven’t been initiated a refund.

Kindly...

I was placing an order on zara india online on 4th January 2021 and had opted for payment via upi.
The payment was made through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side and
I haven’t been initiated a refund.

Kindly...

I had placed an order with Zara on 7th Dec and had to immediately cancel it fue to some problem. As informed by Zara refund was processed by them. Screenshot of the same attached but i have not received the same amount in my account so please credit the same at the earliest...

I Wanted to Purchase a wallet from Zara But payment failed In the app And the money Is Deducted From my account through Citrus Solutions Pvt Ltd. Please Initiate The refund Immediately...