Citrus Payment Solutions Complaints & Reviews

Your Card ending x1749 used on ECOM at CITRUS PAY ETAILING Mumbai MHIN for Rs 500.00 Bal Rs 3987.61. Call [protected] if txn not done by you and to block Card...

I have ordered on zara website using Google pay UPI option.Money has been debited from the account but order placement has not been successful.Please look into the issue and resolve it as soon as possible....

Today 16/11/20 I made a payment to west Bengal state beverages corporation the sum of 61271 rupees through HDFC net banking using your portal but the beneficiary did not receive from your end.
The money has been debited from my account. I did not get any narration nor did I get a ref number. The page just went blank and it got debited from my account.
Please look to the matter and eagerly waiting for your feedback....

Sir/Madam,
I Mr.Venkatraj Tantry, had purchased some item from Zara and done my payment through UPI I’d through citrus solution through google pay.Money got deducted twice and my purchase through Zara app says “Payment pending “.Sir please look into it if the ordered is placed by second time payment should be refunded to me as two times payment has been deducted.The payment amount of the item is 4490.and money got deducted...

I have paid a property tax of 61222 INR through ghmc app using citrus solutions pvt. Ltd through phonepe upi and the amount got debited. But still the tax is due from GHMC end so please i request you to solve the issue and refund my amount to same upi id as soon as possible....

I ordered an item from Zara and did the payment on UPI but the order got cancelled and money has been deducted, please refund it immediately...

I made a payment regarding property tax to GHMC on 12th Nov. Transaction is successful but GHMC sent msg Payment Failed....

Dear sir

I am having issue with the transaction dated on[protected] of Rs. 33, 153.00/- towards INB/[protected]/CITRUS PAYMENT SOLUTIONS PVT LTD/, for which amount has been debited from my account for the declined transaction.

As checked the details, the bank records show that the transaction vide reference number (PRN) [protected] was successful and the same has been routed to the vendor.

We...

I have paid for a order in zara via UPI ID and payment gateway was citrus solutions pvt ltd money got deducted from account and zara has not received the amount they have cancelled the order.kindly refund my amount. Please refer to the attached screenshot for details....

I have paid for an order on ZARA.com via my UPI Id but payment was not successful. Although money was deducted from my account.
UPI Transaction ID:[protected]
Date : 11th October 2020
To: citruspay@axisbank
from: [protected]@okicici...

On 10th November 2020, I paid for an order on Zara using the UPI payment method, I paid using Google pay, Money was deducted from my bank account and paid to ' CITRUS SOLUTIONS ' but Zara never received my order and it is still showing payment pending....

I placed a order on ZARA India online on 7th Nov'20 and had opted for payment via UPI and then did the payment through PAYTM for which ZARA had used citrus payment gateway.
Money got debited from my account but Merchant i.e. ZARA did not received the amount and order got cancelled eventually.

Tried reaching the customer care wing of Citrus on [protected] but no use, do look into the issue and initiate the refund immediately....

Money has been deducted but the order has been not been placed on 10, November.
Hi, I made a recent purchase on Zara. The money has been deducted but the order has been cancelled by Zara.

Order No: [protected]

Puja Das

Please do the refund at the latest...

Citrus Payment Solutions — Money has been deducted but the order has been cancelled
on Nov 10, 2020
Hi, I made a recent purchase on Zara. The money has been deducted but the order has been cancelled by Zara.

Order No: [protected]

Puja Das
Please do the refund at the latest...

I was purchasing an item worth INR 990 from Zara using the Zara app on 6th July 2020. I was paying for the order using UPI on Google Pay. The amount got deducted from my account and was successfully transferred to citruspay@axisbank. But the amount was not received by Zara and the order still showed payment pending on the Zara app. Zara customer care said that they haven't received the payment. This incorrect charged amount has yet not been...

I have ordered from zara app on 9 nov 2020
The amount of rs 5410 has been paid through upi
Transaction id[protected] to [protected]@axisbank from kasturi.[protected]@okaxis google transition id CICAgKCd7pmwfw
The transaction is complete from googlepay
Zara has not processed the payment for my zara order no. [protected]
I request refund immediately...

I have paid through UPI for zara order from the app
[protected]
The amount of rs 5410 has been deducted and zara has not confirmed my order
Request refund at earliest
Zara order number is [protected]
Paid to citruspay@axisbank through google pay...

I was placing an order on zara india online on 8th November and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.br...

I had already written a complaint yesterday and since I didn’t receive any response I’m writing again
I tried placing an order on zara.com on 9th of November using the payment option UPI (google pay)
The payment gateway was citrus pay and the amount ₹2990 was debited from my account but the payment failed to reach zara.com
Can I know when I will receive my refund?
Transaction id:
And zara.com has...

Hello,
I tried to place an order on zara.com on 9th of November 2020.
The amount 2990 was debited but the website says the payment is pending.
Can I please get my refund.
Transaction id:[protected]...