Citrus Payment Solutions Complaints & Reviews

Subject: Need a receipt of payment on email id.
Sir I made a transaction from PNB account to kurukshetra University through net banking option on your citrus pay platform but I didn't got any reciept which I need to submit in university so kindly send me a receipt of the same. Thanks
From A/c : [protected]
Transaction details: CITRUS/PA/[protected]/[protected]
Date of fee submission:[protected]
Time...

Subject: Need a receipt of payment on email id.
Sir I made a transaction from PNB account to kurukshetra University through net banking option on your citrus pay platform but I didn't got any reciept which I need to submit in university so kindly send me a receipt of the same. Thanks
From A/c : [protected]
Transaction details: CITRUS/PA/[protected]/[protected]
Date of fee submission:[protected]
Time...

Payment of 1, 417.00 is deducted from bank account on 04 Dec 2020 ([protected]-CITRUSAMAZON) but not yet reflected, Kindly refund my money asap....

Hi .
I had made two transactions on 8th of Nov via Google pay for the amount of 7990 rs to zara.com . Out of which one transaction was successful and one failed at citrus end . I have not received the 7990 rs back and attaching the details of failed transaction from Zara .com after complaining. The transaction number is - OL[protected] . I have raised the issue before and they have provided me the transaction I'd of the successful...

Sir, i had paid Rs 2 lacs on 22/07/19 for my haryana state counselling
i didn't get receipt from your side
here i am giving details for my payment
please look into the matter & help me getting the receipt & refund
[protected]/CITRUSEAZYPAY
Reference number: [protected]
& how much time it will take to get my refund back ?
Regards:
karan Juneja
phone no: [protected]
karan.[protected]@gmail.com...

I haven’t received mine refund the amount didn’t got credited in Zara’s account when I contact Zara’s customer care they were saying that they didn’t receive any credit from your side but you were saying that the amount got transferred in the Zara’s account but the payment was unsuccessful so please refund mine rs 6544 ....

Hi,

I have made a payment for a purchase on Zara on December 1. The amount has been deducted, however the company has confirmed that they have not received the payment and that it is probably a gateway failure.

I am attaching the screenshot of the message with details of the transaction, can you please confirm when I can expect the refund. There was no response to my email and hence sending a mail here. Thank...

While purchasing from Zara I tried doing the payment via UPI google pay.
On google pay it reflected the amount was debited but on Zara it kept on showing payment failed.
To place the order I had to do the payment via a different method and that went through.
Could you please help me through to resolve the issue and I can get the money back which has been wrongfully debited....

I paid the fee of Delhi university with rs.1772/- on 3/12/2020. My pnb account was debitted under reference citrus pa/[[protected]]/[protected]] payment of ed by rs.1772/- but no money received in beneficiary's account.
Please check and advise

Either refund the money to originating account or remit to the beneficiary's account.

Regards,
Mohd zubair
Phone: [[protected]]...

Ive made a payment to Zara.com through citruspay but Zara.com didn’t receive the amount and as notified it’s stuck with the third party. So I’ve posted a complaint asking for refund several days back and even wrote an email several times but my complaint is neglected. Please citrus pay initiate an immediate refund....

I haven't been refunded yet for the amount deducted for a zara purchase. Zara hasn't received the amount but I was deducted. Please provide assistance....

Sir I submitted a fee amount on website of kurukshetra University through your platform and I didn't got any receipt. Sir kindly send me the receipt of the same.
Name: yawer hamid
Payment from A/c: [protected]
Date : 03/12/2020
Contact no: [protected]
Email id: [protected]@gmail.com...

I had placed an order on Zara India 26/11/2020 and had opted for payment via UPI. got debited from my bank account but Zara did not receive the amount...

I ordered through Zara App and picked UPI option as a payment method. The payment didn’t reach Zara. I emailed and sent Twitter DM to the Citruspay team which powers Zara UPI feature. They said they are looking into it and that the payment will be refunded in 48 hours. It’s been more than 3 days. They don’t reply to my emails and Twitter DMs anymore. This is such an unprofessional behavior and I am very irritated by it.
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I was placing an order on zara india online on 26th November 2020 and had opted for payment via upi.
I then did the payment through google pay for which zara had used a citrus payment gateway.

I did the transaction via [protected]@axisbank and money got debited from my account but zara did not receive the amount.
So Zara cancelled the order from their side as it kept pending
I haven’t been initiated...

Hi,
Amount of 7990 rs was deducted on 9th Nov as part of payment to zara.com and they have not received the payment and I have proof of the same . Attaching both transaction of Zara and my google pay . Please look at this at earliest . I do not understand why a Citrus does not have call support esp when its a payment gateway ....

I had placed an order on Zara India on 8th October 2020 and had opted for payment via UPI. I then made the payment via google pay for which Zara used the citrus payment gateway. I did the transaction via meheli.[protected]@okaxis and INR 2170/- got debited from my bank account but Zara did not receive the amount. Transaction ID for this is UPI/P2M/[protected]/CITRUS SO/AXIS BANK/TRANSAC . The order placement did not go through and the amount has...

Hey hdfc net banking transaction no is [protected] /CitrusEazypay reference no[protected] ..I have done a payment of 78152 Rs from skolero app to Utpal Sanghvi school (USGS) ..but have not received any payment receipt or payment confirmation...

I have done payment of Rs 500 of property tax by citrus payment solution but it's not updated in app ....

I have paid 500Rs property tax in GHMC app but it's showing to pay full amount please can you solve this issue....