Citrus Payment Solutions Complaints & Reviews

Hi . Amoutn of 7990 rs has been deducted from my bank but Zara claims to have not received and I haven't received the refund ....

Citrus payment solutions I will legit file a police complaint for fraudulent activity now. I want my refund as soon as possible!!!...

Dear Sir/ Madam,
I sunil Kalaskar had make online payment to Property Tax for Nashik Municipal corporation on 26 Nov 2020. wide reference No.[protected]. In bank statement the POS 512967******3559 Citruspay Property is mentioned . But even after 5 days the payment has not yet credited to Property Tax department nither I received receipt of the same .

You are requested to kindly look into this matter and inform on [protected]@gmail.com...

I have made a payment for a product in ZARA for rupees 4990 the throught UPI the transaction become success but ZARA doesnot recieved the money. The payment has been made to citruspay@axisbank with transaction id[protected] on[protected]. Please refund the amount as soon as possible....

Money was deducted from my bank account. Payment was done via UPI.
Rs 2694.00 was deducted....

This is the second time I am submitting a complaint since there has been no response. I had placed an order and made a payment on zara.com through citruspay but it has not reflected on their website. Please issue a refund immediately for the same. :
Dear Customer, acct XXXXXX has been debited for Rs.1780.00 on 29-Nov-20 towards linked citruspay@axisbank. UPI Ref no[protected]...

I placed order on zara on 26th Nov and I paid for my order through upi but payment didn't reached to zara so they mailed me for payment pending so I paid again through upi then my order is confirmed so now I am waiting for my first refund . Please. Look into matter as soon as possible. I have attached all screen shot of payment...

I have just placed an order an made payment on zara.com through citruspay but it has not reflected on their website. Please issue a refund immediately for the same. :
Dear Customer, acct XXXXXX has been debited for Rs.1780.00 on 29-Nov-20 towards linked citruspay@axisbank. UPI Ref no[protected]...

Money was deducted from my bank account. Payment was done via UPI.
Rs 5980.00 was deducted.

UPI Ref No[protected]....

I placed order on zara app but money I paid through upi didn't reach zara so can you please help with refund
I have attached screenshot of payment I'd and date time
Name is sameer Rajendra Temkar
So first payment didn't reached so I made second payment that is successful in zara so please refund my first payment...

Hi,

I made a purchase of ₹1484 on Zara.com yesterday. I was transferring the money to merchant through UPI payment method. My ICICI bank is linked to my Paytm UPI and amount got deducted from my account which means payment was done from my side but Zara didn’t recieve it because the payment was transferred to their payment Gateway which is Citrus solutions pvt ltd. So I contacted Customer service of Zara and recieved a...

Hi this is rohit, on 27 nov 2020 i orderd zara denim jacket and my money got deducted but the order got cancelled and i didn’t get my money back so i am sharing my upi id with transcaction details below please return my money...

I placed order on zara app so I paid for that order two times so I am waiting for refund so can you please help me with this because when I contact zara customer service they told me charge you paid is pre Authorization amount so it will refund automatically in your account my order number is [protected] and name is sameer temkar . please help me with this...

Citrus Payment Solutions — Payment not received no receipt given after online payment
November 28, 2020
Hi,
I made an online payment for HOBPAS/demno/24482/20-21 amount 34768.48 via my Yesbank credit card at citrusptcpharyana on 27/11/2020 at 3:30:00 pm.

My application HOBPAS-9631/20-21 on https://haryanabpas.gov.in/TCPOPORTAL is still showing unpaid and i did not receive any transaction receipt i just...

I got an email from the team and the executive attended me and addressed my problem. He said that the refund amount will be back in your account in 30 minutes. It's two since then and no money has been refunded in my account. And they are not even answering my calls and emails. Citrus payment solutions, I want to know my status. Please, refund the money as soon as possible....

I transferred 5000 rupees for Kotak Mahindra account opening process on 27 November 2020 as their sms came after full kyc
SMS reads-
Dear Dr Yadav, Go to https://invoice.citruspay.com/invoice/enrwiayjnl/a93d56A96 to deposit money and complete the account opening process.

I clicked on this link and transferred the amount via debit card but it is not showing in the new bank account
Transfer the amount at...

Last night (26/11/2020) i placed a order of one jacket and paid using UPI, the amount of 3594 was deducted from my account but the order is still pending. I checked this at my end the UPI app is showing that the amount has reached to the merchant but i didn't received any order confirmation message or mail.
The order was placed in the name of Sarthak Choudhary.
Kindly look into the matter and provide me a refund.
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I was online shopping on Zara and made the payment through UPI though the amount of rs 6544 has been debited from mine account but the same didn’t got credited in Zara’s account. So kindly initiated mine refund at earliest. I am attaching the screenshot of all the messages I have received for the same....

I was online shopping on Zara and made the payment through UPI though the amount of rs 6544 has been debited from mine account but the same didn’t got credited in Zara’s account. So kindly initiated mine refund at earliest. I am attaching the screenshot of all the messages I have received for the same...

I did payment via google pay for my Zara order, payment got deducted but was not received by Zara. Therefore my order is not processed please refund or resolve.

Image attached below...