Citrus Payment Solutions
Citrus Payment Solutions Pvt. Ltd.
Customer satisfaction rating: 64%
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2725
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Citrus Payment Solutions Customer Care

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Address
3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India - 400052
Landmarks:Above HDFC Bank Branch

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
867
down
471

Additional info
Mumbai
3rd Floor, Viraj Building Above HDFC Bank Branch, SV Road, Khar (West) Mumbai 400052

Pune
5th Floor, Icon Tower, Opposite KFC Restaurent, Baner Road, Baner Pune 411045

Bangalore
2nd Floor, No. 947, 12th Main, Hal 2nd Stage, Indira Nagar, Ward No.72, Bangalore 560038

Gurgaon
35, Hartron Complex, Electronic City, Sector 18, Gurgaon (Gurugram), Haryana 122001

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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64%
Complaints
2725
Pending
225
Resolved
1649
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Citrus Payment Solutions Complaints & Reviews

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Hello, this also happened to me twice. First the amount was 590 (order no [protected]. ) and then the amount was 1980 (order...
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I placed an order at zara online on 19th August 2021 and opted for payment via upi. Then i made the payment through google...
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Dear Sir
I have made a online payment on 27/7/2021 to MCG Gurgaon for water bill payment amounting to Rs 3951. The...
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I ordered a perfume on zara app.
I paid 1280 . Money got deducted but zara app shows pending payment. Please refund...
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I have paid 6, 370 Rs to citrus payment solutions through paytm for my Zara order and the payment was not received by Zara....
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I have paid the amount of Rs 6, 370 to citrus payment solution by paytm for my Zara order and zara haven’t reciprocate the...
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This is a fake website. Please don’t raise a complaint on this website....
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Again Made a payment to zara amount deducted from my account but still payment pending status showing in zara app my previous...
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I had made a payment through citrus payment link on 18/09/2019 to DTP regarding my DLF construction site. Even though the amount got deducted from my account, it didn’t reach the merchant’s account and still on merchants’s server my amount is due. Below are the details of the above said transaction:
Transaction ID:TOWNPLAN[protected]
Transaction amount: ₹32667.00
Transaction date:18/09/2019
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    I've ordered something on 17th August 2021 from zara app and the amount is deducted from UPI payment but my order got cancelled...
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    Zara payment failed. Order was cancelled. Money debited from the account. Details are provided in the screenshot below. Amount...
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    Made a payment to zara amount deducted from my account but still payment pending status showing in zara app...
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    My payment is pending in zara app but i have already paid my amount through UPI on 17th august 2021.Please solve the problem...
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    I have made donation of Rs. 5001 on 11/08/2021 on behalf of Mr. Raj kumar Khetan for donation to Mahakaleshwar Fund.
    My...
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    I have paid my order using UPI bhim app and money is already deducted but it is said pending payment in Zara app...
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    I have made a payment to zara via citrus and the money got deducted cia google pay and it is successful but my order got cancelled...
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    I made a payment of 3990 on zara and the amount was debited from my account, but got an email that the order was not completed. Please refund me the amount deducted (3990)
    Hi,

    We are unable to trace any transaction with the provided details. Please share the below details with us via and we shall assist you further.

    • Citrus ID, Merchant, and Bank reference number.
    • Scan copy of bank statement indicating the debit for the required transaction.
    • Transaction date along with the amount.
    • Email id or phone number used for processing the transaction.
    • First 6 and last 4 digits of your card.
    • UPI / VPA if any used

    Regards,
    Citrus Support Team
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      Were depositing money in CSC wallet, but money was deducted from my account and not deposited in my wallet. Please help sir.br...
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      Date:12.08.2021
      Ref.no : [protected]IGALSVDIC3

      I made a inter bank transfer through online SBI Net...
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      I do transaction on csc services to wallet recharge on citrus on16/08/2021by net banking ref no. [protected] payment was sucess on my bank but citrus was failed amount was not added on my wallet kindly please solve my problem
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