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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
Unresolved
1192
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+91 20 6731 4141
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3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
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400052

Citrus Payment Solutions reviews & complaints page 68

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M
Mitanshu Choudhary
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Payment not transferred to Mahadiscom

Please note we have processed payment of 16210₹ on Saturday 16/05/2020. Receipt not generated. Please help is transaction receipt. We have not received the payment still....
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B
Borra Kavitha
from Hyderabad, Telangana
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Property tax is not updated

Hi

Made a payment of Rs 3084 on 16/05 for PTIN [protected] the amount is deducted but the payment is not updated. The tax is still in due. Please update on this....
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R
Richa1319
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Refund against dropped order

Order placed on 1-5-20 and wasn’t successful. Refund not initiated yet. Screenshots for details attached...
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Hi guys,

I made a UPI payment on Zara. Citrus confirmed the payment. Money got deducted but Zara.com didn’t confirm the order. As they didn’t receive the payment. Please refund my money back....
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Hii
On 5th May I was applying for COMEDK application
I have done twice the payment as earlier one was unsuccessful... Again I did.
From my account double amount has been deducted.
I have done payment through UPI Google pay
I'm worried about my money.
How can I get my money back.
Please help!
My bank account Madhya Bihar gramin bank
To citrus solutions Pvt Ltd...
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Hii
I have been applying for COMEDK application. But I did twice the payment through UPI. As one was unsuccessful but double the amount have been deducted from my account.
It's been 11 days And I didn't get refund now it's been showing in my account that twice the payment have been successfull.
Please help...
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J
Janani Borra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GHMC Property Tax is not reflected

Hi

I have made payment of 3084 for PTIN: [protected] through website at 16/05/2020 12:31 via UPI. But the tax is still displaying as Due. Could you please look into it...
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H
hichirag
from Mumbai, Maharashtra
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hp gas online payment not reflecting, although money deducted

Address:Mumbai, Marine Lines

Payment made, not received by distributor hp gas, kalbadevi gas service, mumbai
I made online payment for hp gas cylinder using my paytm account via ezy suvidha app on 12th may 2020

Details:
Consumer no. :605374
Booking no: 535630
Payment made on: http://ezpay.hpcl.co.in//ezpay//h/[protected]
It said paymantra, citrus payment successful
Upi[protected]
Date: 5/12/2020, time:9:58:10...
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abhirup12
from Kolkata, West Bengal
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hp payment issue

I used paymantra xitrus payment to pay for gas payment using my credit card as on 11th may 2020 but hp gas has till date not received my payment but the paymantra screen is saying paymrnt already done
Amount was 595 inr.
My consumer number is 608575.
Hp gas agency is shree arjun hp gas agency kishangarh, ajmer., rajasthan.
Distributer code[protected].
Landline number[protected]...
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P
Puneetjazz
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refund my money by zara

I was trying to buy shoes from zara online aap i tried to pay thorough the google pay my money got deducted but order got cancelled by zara kindly refund my money...
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B
Benedict Raymond Gershom
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refund not initiated

I made a payment of ₹1590 to Zara via UPI.

The amount was instantly debited not once but twice but Zara never received the response. It’s been a couple of days and the amount hasn’t been refunded. Kindly help...
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R
rpv
from Pune, Maharashtra
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hp gas payment made, not received by distributor

I made online payment for HP gas cylinder using my credit card:
Details:
Consumer no. :609205
Booking No: 536702
Payment made on: http://ezpay.hpcl.co.in//ezpay//h/[protected]
It said Paymantra, Citrus payment successful
Transaction ID: [protected]
Date: 5/4/2020, time:6:55:21PM
Amount: 589.71
I got the cylinder on 12th May and had to pay cash(579.0) for delivery. It...
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K
Kumarpaljk
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about wrong transaction

Address:Mumbai

Hello I made transaction of rs.7080 to my Gjepc and at that time it was showing that transaction is failed but later money deducted from my A/c. And got message that 7080 rs credited to ‘Citrus Payment Solutions. Please let me know transaction status. Thank you...
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S
srijitsinha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transfer of fund to wb govt emergency relief fund

Address:SECTOR-2A,BIDHANNAGAR

On 12/05/2020 at mid night at around 1-20am, i have transferred a sum of rs. 10000/0 (Rupees ten thousand) on behalf of my organisation durgapur group housing co-ordination committee (Pan no-aaabd1779r) to wb govr. Chief minister's emergency relief fund by using net banking of my account with axis bank. At i have got information from my bank account that my account with axis bank xxxxxxxxx559989 has been debited in inb/[protected]/ citras payment...
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S
Syed Saleem Ali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ghmc property tax hyderabad

Address:Hyderabad

Property tax of ghmc hyderabad amount 3522
For putin [protected] done
Through ghmc app
12/05/2020 at 1300pm
Through hdfc net banking
Using citrus pay but receipes
Have not generated but
Property tax is 3522 shown as due in ghmc aap kindly refund the amount has not been created into ghmc account due to citrus pay u problem bank ref no[protected]... Narration no..[protected]...
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C
ChandravirsI
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online hp gas payment

Address:V-p -Rojhauli kiraoli Dist - agra

My side payment done by pay mantra
But hp gas agency sistum not show
Please return my payment in my account...
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S
smahajan1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted but order not confirmed

I was placing an order on zara india and opted to pay through upi payment mode, for which i use google pay. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error.

Kindly address my grievance and refund. Attached is the transaction screenshot for the same.
Date of incident: 11th may 2020....
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V
vamsikg
from Hyderabad, Telangana
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upi successful but transaction failed

HI,
I have recently paid GHMC tax via citrus payment UPI interface.
Money got deduced but transaction failed and no receipt generated.

Please refund my money

All the details like time date amount and other details are in screenshot. It has UpI I’d as well...
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Hi team,

I had done a payment of property tax rupees: 2353.00 through your citrus payment gateway on 10 may 2020. However money deducted from my account through phone pay i had confirmation from phone pay that they credited amount to merchant account but my property tax still shows as due. Phone pay customer service said as you used citrus payment gateway check with them. Can you please check why the amount is not credited...
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Dear Customer,
You have made an online payment of INR 943.0 towards CITRUS PAYMENT
SOLUTION from your Account XX294 on May 05, 2020 at 18:47 hours. The
Transaction ID is [protected].

Bank ICICI...
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