| Address: Mumbai, Marine Lines |
Payment made, not received by distributor hp gas, kalbadevi gas service, mumbai
I made online payment for hp gas cylinder using my paytm account via ezy suvidha app on 12th may 2020
Details:
Consumer no. :605374
Booking no: 535630
Payment made on: http://ezpay.hpcl.co.in//ezpay//h/[protected]
It said paymantra, citrus payment successful
Upi[protected]
Date: 5/12/2020, time:9:58:10 am
Amount: 579
Due to non reflection of payment in hp gas, i couldn't take the delivery of gas, as they were saying money not reflecting in portal.
Kindly resolve and transfer amount back to account.
Verified Support
May 16, 2020
Citrus Payment Solutions Customer Care's response Hi Chirag,
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 13/05/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days.
Regards,
Team Citrus
May 19, 2020
Updated by hichirag No point in saying apologies, as guys care a ###, no proper CUSTOMER CARE or email id to provide resolution.
Thanks a ton to CONSUMER COMPLAINT FORUM, to pull and scold u for any mis conduct or fraudulent activities.
Kudos and hats off to CONSUMER COMPLAINTS FORUM.
