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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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400052

Citrus Payment Solutions reviews & complaints page 69

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Hi, I had made a payment of Rs 744/- on april 24th by mistake for kada.in. The details have been uploaded. I request you to kindly revert the payment made by me by mistake....
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Vikasdesigner11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my axis bank account but mobile recharge does not work which I done from airtel app.

Address:Delhi

I recharge my wife mobile from airtel app today (8th, May, 2020) and paid by my axis bank account.
Amount deduction 558rs. msg came from the axis bank but recharge msg or anything does not reflacting in mobile or airtel app....
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D
Deepak239
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction for citruspay

Hi,

There is a fraud transaction through my bank account for Rs. 29, 500 & 20, 000 on May 07 2020. Transactions were made from Punjab National Bank vide transaction number
1. Bank reference Number: [protected] - Punjab National Bank : Dated May 07, 2020: Amount: 29, 500
2. Bank reference Number: [protected] - Punjab National Bank : Dated May 07, 2020: Amount: 20, 000

Can you please cancel the...
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A
arjun Dhote
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csc not a credit wallet 2500 rs

Address:csc noida

Dear sir / mdm,
csc wallet not a credit balance 2500 Rs, date 07/05/2020
online net banking transition .ref id :- IGAIOMPBV3
so plz help me..my contact no. [protected] / [protected]...
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D
dx_enrique
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted

I filled the comedk exam and paid for the application form, my money got deducted but the transaction status was unsuccessful. So i again tried for the payment again my money got deducted but transaction failed. So i tried for the 3rd time and the transaction was successful, i got approved. But after that my pending 1st transaction got approved and i got the message of successful transaction. The 2nd transaction is still pending so there...
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T
tsl
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website integration

I have been trying to integrate my Wix Platform with Citrus Pay and nothing much has progressed. None of the email ids of Citrus Pay works. No way to contact them. No response. Kept in dark....
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T
Twisha Sharma
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zara order no 51712707071

My name is Twisha Sharma. I made a purchase from zara. The account was debited from my account but the payment wasnt authorized. Pls help....
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P
Poojoo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zara online - payment deducted from account but not reflected on the app for purchase

Hello,
I have made payment for a purchase on zara.com for rs.3990on 7 th may 2020 at 7:40 pm. The amount has been deducted from my account but the payment isn't reflected in the transaction for purchase. Since the website has claimed to make the payment again as there was an error and has proposed to cancel the order, please look into the issue as soon as possible.
Thank you...
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My rs1600 deducted while paying to comedk on 5may I want to submit my application but don't have money pls help me....
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G
graffstar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi transaction successful but merchant (zara) did not receive payment

Hi,
I placed an order on the zara app and made a payment via upi through your gateway. The upi transaction's status is successful but my order has been cancelled due to lack of payment.
The amount has been already debited from my account and the customer support of the merchant has stated that they cannot help me as the payment has not been received by them

I am attaching the upi transaction receipt and would...
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Dear sir/madam
On 07 may 2020.

I made a transaction of rs 1500 through upi for unigauge – engineering entrance exam for be/b. Tech 2020. Rs 1500 was deducted from my bank account but not yet updated on uni-gauge website.
Screenshot of website is attached to this -
Upi/[protected]/transactiondeta/citrusp dated 07 may 2020.

I am facing this problem second time.

Kindly update...
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K
KingAvinash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted for comedk

On 5may I paid rs1600 to comedk and through gpay upi my money got deducted but comedk is saying that your transaction was unsuccessful plz help me out my application isn't submitted.plz refund my account asap....
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KingAvinash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment solutions amount got deducted while paying for comedk exam fee but still they say transaction unsuccessful

Website:comedk.org

Hello,

I was paying for my comedk exam fee and citrus payments was the gateway for the transaction. While upi payment of rs 1600 was processing, the citrus payment gateway site showed up a timed out message, and within 2 next secs the payment was successful from my upi app (Google pay) and even my bank's passbook shows a deduction of amount rs 1600 to citrus solutions pvt ltd. When i inquired about it with the comedk authorities...
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A
Alisha Middha
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amount debited from my bank account

Address:Bikaner

Dear sir / mam
I was filling a form of COMEDK UGET 2020 on 2nd may 2020, but what happened is an amout of Rs.1600 was debited from my account but the form wasn't filled due to unsuccess of payment .
Screenshot of payment is attached here.
Also its my request to proceed with the refund of this amount as i want to fill the form before the last date .
Kindly take necessary action as soon as possible.

Thanks...
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S
sreegi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

property tax paid online upa payment ref no012516006751

Address:GHMC Hyderabad

I have made GHMC property tax payment using citrus pay

After payment this is message received from upi account amount has dedicated

Dear Customer, acct XXX481 has been debited for Rs.1828.00 on 04-May-20 towards linked citruspay@axisbank. UPI Ref no[protected]

but it's not updated in GHMC property tax website showing msg as Your Payment Amount of Rs. 1828/- against PTIN([protected]) has been...
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Gangadhar Rao Yaramaneni
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house tax payment

Address:Kondapur hyderabad 500084

I have paid my property tax for PTin [protected] through my GHMC app on 01.05.2020 on mobile paid through bhimupi.
My account is debited but payment not received by GHMC hyderabad.I received message "UPDATE: INR 5, 792.00 debited from A/c XX2466 on 01-MAY-20. Info: UPI-CITRUS SOLUTIONS PVT-citruspay@axisbank-UTIB[protected]-transactionDetail. Avl bal:INR 5, 599.76""....
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P
Prasad Bhasme
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount rs.748 for lpg refill to my vpa address 9900483641@paytm

Address:Citrus Solutions Private Limited Manoj Nair D - 004, Grit Residency, Ghatkopar Mankhurd Link Road Opposite Indian Oil Nagar, Near Shankar Colony, Chembur Mumbai - 400043 Maharashtra, India

Sir,

While doing payment transaction for refill booking details as follows

Hpgas bkngno 545658 con 617253 bkng clrd 24. Apr.2020 kushal gas agenc otp 5538 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

Rs.748 payment was successful but transaction failed.

Paid to
Citruspay@axisbank
From
[protected]@paytm

Pfa, payment details...
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UPI I’d :[protected]
Please look in to the matter...
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I was purchasing shoes online through zara app. I chose an option to pay through UPI paymnets. They redirected me to citrus solutions merchant to continue my paymnet. I entered my upi id . My money 11470 got deducted but my order in zara app still shows paymnet pending. Kindly refund my money as soon as possible.
UPI id is - [protected]@uboi...
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Hi,

This to inform you that i tried making payment via google pay for 1290 twice and once it got failed. For the very first time the payment got stuck in between and the other time it was processed but the website didn’t received the order and they canceled the order.

It is my request to you to please return my money back which is 1290+1290=2580 in total in my bank account. I am attaching screenshot for the...
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