Citrus Payment Solutions Complaints & Reviews

This is to inform you that i have booked a cylinder for hp gas on 4th january booking no-552305 and make payment online the amount of rs 718 through citrus payment solution on 4th Jan 2020. But the dealer has denied for such online payment and i have to pay again the amount of rs 718.00 by cash at the time of delivery. What shall i do.
I shall be highly obliged if you kindly acknowledge this and provide me refund for such unsuccessful...

I ordered a zara product through paytm upi to citruspay@axisbank and zara people are denying any fund recieved and the zara people are saying it a system error all the transaction details are in the photo attached below how long will the refund take i have also mailed you guys regarding this i need help.. Hope you guys reply
Thank you

Preetam chalamala...

I made a payment through citrus gateway by using upi app GPay. I got the link to pay online from HP gas and selected citrus payment gateway. The transaction is done from GPay upi app which was done successfully but was not reflected in gas agency and from citrus gateway also no message. I am able to see the transaction in hdfc Bank and also in GPay.

Below are payment details:

Amount: 698.90
Date: 31 Dec...

I chose citrus payment upi on ghmc hyderbad property tax website to pay rs 5356 to ghmc property tax hyderabad on dec 31st. My money has been successfully transferred to citruspay@axisbank.

But the payment receipt has not been generated instantly. My property tax still shows due. Kindly return my money to my account as soon as possible.

Upi transaction id[protected]...

Hpgas bookingno 514061 cashmemo 1124595 dt 28.12.19 rs.644.53, is generated. Ezygas authentication code is 4061, plz share it to dboy upon delivery 1124595 but online payment dear customer, citrus solutions pvt ltd has requested money from you on your google app. On approving the request, rs 674.85 will be debited from your account. Extra 30 rs charged plz refund extra charges...

Ref no[protected]

I used citrus payment using upi (Citruspay@axisbank) to pay (6470) for my orders on
Zara app. But the order got cancelled because money was not accepted at the zara server end.
I checked with my icici bank customer care and they said that amount has been deducted and being transferred to citrus pay, but on zara app it shows that the order is cancelled.
Please guide me with next...

Hello,

I got scammed last night by a person using your merchant!

I bought a laptop earlier this month from amazon which is currently in transit. Someone called me last night saying they are from amazon and they are holding my package. They then asked for my card number but i was hesitant so i asked for verification. They provided me with my chat log of the customer rep from amazon which i talked to previously.br...

Dear team,
Below said bill payment done by our side but not find out by "airtel" as per service no.[protected], hence, here we provide payment advice of rs. 1, 611/- for your ready reference. Please find the same.
Airtel holder name mrs nilima amit maydeo. Airtel number [protected]
Bill# bm2027i[protected] dtd 18-nov2019 prd 17oct19-16nov19 ; due dt 5th dec 2019 ; payable amount rs. 1610.59
Paid rs. 1, 611=00...

My payment transaction is successful with no [protected]

But still my hp gas vendor krishan gas agency not able to get confirmation.
Because of delay in transaction confirmation to my vendor my hp gas refill delayed.
So kindly revert transaction and give money back or handover money to krishan gas agency. So that i can collect money from them.

Revert with solution as early as possible. br...

Complaint
I made a phonepay upi payment to hathway broadband services on dec 19th. My money has been successfully transferred to [protected]@axisbank. But the payment receipt has not been generated instantly. Hathway people say they have not received the amount. I am continuously trying to contact you i am not getting any response and my money is gone and left with no internet connection. Kindly return my money to my account.
br...

I made a upi payment to hathway broadband services on dec 13th. My money has been successfully transferred to citruspay@axisbank. But the payment receipt has not been generated instantly. Hathway people say they have not received the amount. It's been 7 days now and my money is gone and left with no internet connection. Kindly return my money to my account.

I have already contacted hathway care, they could not help me. So,...

I purchased a clothing item and a perfume bottom from zara. The amount for the same was debited from my account but zara emailed that the purchase failed and after a lot of complaining to google pay the amount has still not been credited back to my account. Please help soon as you can. It’s already been a week that i have not received the payment and i am still waiting....

To make payment of rs120030.00 to cghs thro' 'bharathkosh. Nic.in i transferred amount from my axis bank account.
After debit to my axis bank account, tarnsaction failed. It is a huge amount payable to cghs.
I am put into inconvenience due to this failed transfer even after money debited from my account. Pl check where is the amount gone.
I request to transfer the amount back at once so that i can pay to cghs.
Complaint...

I had made payment through citrus solutions on zara website worth 2290 rs on 10th december. The amount was deducted from my account. When communicated the same to zara, they replied that it was a pre authorisation payment through your gateway. They didnt recieve the payment. It has been 6 days and the money is not credited back. I am attaching the transaction screenshot for your reference.
Kindly do the needful as soon as possible...

Hi,
Pfa as i applied for a new hathway broadway connection so got a link from hathaway executive for payment of 2475 and did the payment via google pay upi but they didn't received the payment. Kindly reverse the amount so that i can initiate the fresh payment again. Kindly resolve it as soon as possible because i need a new connection urgently and can't wait for 3 working days for a refund....

I was placing an order on zara india online on 14th december and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
br...

Hello sir/madam,
I am an engineering student of jis college of engineering, west bengal, which accepts semester fee through the gateway of citruspay. While carrying out my transaction yesterday dated 12 dec 2019, the amount got deducted from my bank account but the payment receipt didn't come. Kindly help me out sir/ madam, as it's a hefty amount.
Thanking you,

Your's sincerely

Rohit ghoshbr...

I paid the amount rs.713.50 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it... Hpgas bkngno 564888 con 621127 bkng clrd 02. Nov.2019 soni gas agencie otp 3844 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill
Hpgas bkngno...

I had booked for a gas cylinder and paid using the link to this app. The money was deducted from the account but it did not reflect in the gas agency 's receipt. I had to pay on receiving the cylinder. Since the amount has been paid by me on the day of receiving the cylinder, pl refund the money paid through your app. The payment was done on 10th December...

I have been trying to connect with their helpline for weeks, but no response is being received from [protected]@payu.in or [protected]@payu.in. Their phone number[protected] is not reachable at the moment either.

I have a merchant account but need to change the bank and other details. I am unable to enter my gst details on the website also....