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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 77

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Hi.
I have made a payment through citrus for hp gas booking but the hp agency not received the payment of 807.50. The gas delivery boy again collected 807.50 cash from me. This is the double payment i made for the same one gas booking. The agency is asking to get confirmation from citrus team.
Please refund my money 807.50 which is paid in citrus online.
Consumer number - 632295...
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Abhijeet121
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money of unsuccessful transaction of comedk application form

Hello i, m abhijeet. On 7th march 2020 i was making payment for my comedk 2020 appliaction form, i tried twice both the times 1600 rupees got detucted from my bank account but when i re logged in on comedk portal it says my transaction was unsuccessful. I waited for a day for refund but neither my payment become successful on comedk portal nor i got refund.

Please help me in geeting my 3200 rupees back.

Name...
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Jaswant badyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from my bank account but not credit in csc account

Payment deducted from my sbi bank account but not credit in csc account
Detail as under: —

Sbi account tx id : igaigirnv6 dated 07/03/2020 amount 8000/-

Time of tx : 07:59 am

Kindly refund this amount to my sbi account

.   replace all...
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Jaswinder58
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my account but not paid to concerned

Address:Jalandhar, Punjab

I have paid rs.1260 on account of water/ sewerage bill to mc jalandhar (Punjab) on 03.03.20 using the link citruseazypay. The money was deducted immediately from my hdfc bank account and the transaction details was [protected]/citruseazypay. It is submitted that amount of rs.1260 deducted from my account did not reflected in the municipal corporation’s receipt.
Pl look into the matter and do needful or otherwise refund rs.1260br...
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Ravi Saravanan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i cancelled my booking on 12.12.2019 at karnataka state tourism development corporation

I cancelled my booking on 12.12.2019 at karnataka state tourism development corporation but amount not yet received so far. And merchant said refund amount already initiated and do contact your bank, please solve my issue asap.

Transaction typerefund
Statusrefund success
Date[protected]:19:31
Merchant txn id[protected]
Citrus txn idol[protected]
Source ctxupi[protected]br...
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Shashimaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not processed on time, no response for emails sent & waiting for refund.

Address:Bangalore, Karnataka

Hi,

With regards to the ticket number assigned case: 05925366

Subject: booking to thirupathi package

Transaction was not processed on time, waiting for refund. I have sent an email a week back, no one has responded yet, not even called me to check even after multiple time follow up. I have provided sufficient information to support my request but has not been addressed so far. Kindly look into...
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Shankar Alva
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but has been reflected in my hp gas account

I have booked for a gas cylinder and paid using the link to this app. The money (Rs. 785) was deducted from the account but it did not reflect in the gas agency 's receipt. I have to pay on receiving the cylinder. Today the amount has been paid by me while receiving the cylinder, pl refund the money paid through your site. The payment was done on 1 March 2020.
HP gas consumer no: 607848...
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Chetan@1407
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but not reflected

I have paid 1600 for the application form of comedk examination.
I had paid through upi.
Bit it was showing that the transaction has failed
I request you to please look into this matter as soon as possible.
Looking forward to your help and necessary action immediately.
Please help!
My application no. Is- HCU039865
My name is chaitanya dua, and I had paid through phonepe application....
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Asit Hota
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-payment to desired vender i. e. airtel

Address:Sector 34, Himgiri Apptt., NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201301

I had recharged rs.399/- of my airtel prepaid connection on 24/2/2020 at about 16:40.
The same amount also debited from my bank account. The transection info is : inb/[protected]/citrus payment solutions p.
But recharge is not done. The service provider informed that the recharge is not done. And i have to recharge again through another payment mode.
Now i want to know where is the money gone?
If you are an honest...
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Vadiraja V R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment issue paid through googlepay

Address:560078

Hi, i made a payment to comedk of rs. 1600 through googlepay on 3rd february 2020. Till date the payement is not credited to the party account. Comedk registration no is hcu017497. Please helpnto resolve the issue. I have already contacted comedk and gpay but they say they are helpless from their side all is correct. Please note that the last date for payment is approaching fast and request you to kindly solve the issue as soon as possible....
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Shrvanth Ch
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in the refund

Hi! I have done the payment for shopping at zara app through citrus via google pay of amount rs. 3470. The payment got deducted from my account but the order showed pending and the ordered was cancelled due to pending payment. The transaction was done on 17/01/2020 and still not got any information regarding the refund. It's already been more than a month kindly do the refund. Please find the attachments
Upi transaction id is[protected]...
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Ankit Vasdev
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I made payment to kesco which was completed but money deducted

Address:91 MI G Ratanlal Nagar, Kanpur, Uttar Pradesh, 208022

Desr sir i made a payment to kesco via your gateway but that payment was not received by merchant and money from my account deducted.. How should i receive my money back?
For details i attached screen shot of the psynet fail page.
Details
Amount: 1686
Mob. : [protected]
Email : [protected]@gmail.com
Kindly revert asap because money was already deducted from my account and yet not received to merchant....
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sreesrinivasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment not received gas agency

Address:13/631 BALATHNADAYUTHA NAGAR, TUTICORIN., Thoothukudi, Tamil Nadu

I pay online rs. 781.56 on 23.01.2020 for hp gas booking through rupaycitrus gov pos/ecom txn # s[protected]. But gas agency account not credited and my ac debited. Pl kind refund to my account thanks srinivasan ac no [protected] [protected]

Based on your request we have lodged complaint with ref no is [protected] and further we have communicated to the concerned department and got reply as mentioned below: with reference...
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Sumit :
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid application fee for comedk but didn't get my comedk organization

I was paying for my comedk exam fee and citrus payments was the gateway for the transaction. While upi payment of rs 1, 600 was processing, the citrus payment gateway site showed up a timed out message, and within 2 next secs the payment was successful from my upi app (Google pay) and even my bank's passbook shows a deduction of amount rs 1, 600 to citrus solutions pvt ltd. When i inquired about it with the comedk authorities and showed them...
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Hey,
I made a upi payment INR2470.00 on 09-Feb-20 to citruspay@axisbank (amount got credited to you on Tuesday, i got a confirmation from my bank regarding this)
Upi transaction number is :UPI[protected].
Because my order cancelled due to the issue of pending payment i expect the amount to credit back to my account.
Expecting results asap
ThankYou...
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Nandhitha088
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted while shopping online on zara app but the order showed pending and was cancelled due to pending payment

Hi! I have done the payment for shopping at zara app through citrus via google pay of amount rs. 2180. The payment got deducted from my account but the order showed pending and the ordered was cancelled due to pending payment. The transaction was done on 9/02/2020 and still not got any information regarding the refund. Kindly do the refund.
Upi transaction id is[protected]...
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raunak51299
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed payment

I was paying comedk application fee of rs.1600.
I was using paytm upi to pay through citrus payment gateway.

The payment at paytm side was successful and the amount was deducted from my account but it failed at citrus side.
The comedk site also said "your previous transaction was unsuccessful".
I am also including the screenshot of confirmation page of paytm.

So i request you to please refund...
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Citrus Neeraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for refund csc digital seva portal wallet recharge money through citrus

Address:vill and post mumtaj nagar, Faizabad, Uttar Pradesh, 224001

I am add money in csc digital seva portal

Rs. 10, 000 date 10/02/2020 trans no [protected]

Amount is debitedd but not credited my wallet in csc (Digital seva portal)

Pleses solve this issu or refund amount in my wallet or bank
Csc id.[protected]
Oner. Neeraj maurya
Ayodhya faizabad up-224001
Mob. [protected]
Email. [protected]@gmail.com...
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gavyakr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kstdc booking confirmation

Ganesh k from with phone number [protected] has a query as follows : i booked for tirupathi-mangapura-kalahasthi for the date 15 feb 2020. I paid through upi. I got request from citrus solutions pvt ltd and i paid it. But i didn't receive any sms or email confirmation for booking the tickets. I booked seat numbers 7 and 8. Kindly help me for seat confirmation email and sms. I did through google pay and got message that amount got deducted...
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Shweta1997
Sep 20, 2021
This thread was updated on Sep 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted while shopping online on zara app but order showing payment pending

I was purchasing a perfume online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money 1, 080 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.
UPI Transaction id is[protected]....
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