Claimed

Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
Resolved
1777
Unresolved
1192
Quick Links
Statistics
Share
Contacts

File a complaint to Citrus Payment Solutions

Having problems with Citrus Payment Solutions?

File a complaint and get it resolved by Citrus Payment Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Citrus Payment Solutions
Customer Service Contacts

Citrus Payment Solutions Phone Numbers

Phone
+91 20 6731 4141
906
507

Citrus Payment Solutions Website

Citrus Payment Solutions Head Office Address

3rd Floor, Viraj Building, SV Road, Khar (West)
Mumbai
Mumbai City District
Maharashtra
India
400052

Citrus Payment Solutions reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sveeranki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my account but nit reflected the same to ghmc property tax

,
I tried to pay the property tax through the citrus pay using ghmc app. I used the vpa to pay the amount and my account got debited and credited to your account. But the same not paid to ghmc propertu tax.

Ptin: [protected]

Transaction reference:

Dear customer, acct xxx178 has been debited for rs.8887.00 on 14-apr-20 towards linked citruspay@axisbank. Upi ref no[protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
9
93krishnachaitanya
Report
Copy

ghmc property tax payment

I was paying the Greater Hyderabad Municipal corporation property tax through the website through Google pay using Citrus gateway. Money got deducted from my account by nothing is reflected in the website whether payment is successful or not....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad

I paid GHMC Property tax through Citrus Payment gateway. Payment has been made through UPI mode using GPay, attaching the receipt for reference. Please refund my money back ASAP.

Thanks,
Sravya...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad

I paid my property tax through Myghmc app in that it selected citrus again in that in selected for upi payment which was done by my phonepe of Rs 1357 on 11th April, 2020, but payment not showing...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pavan0703
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund

I made a payment through citrus gateway, link send by the hp gas agency on 08/04/2020. As I had opted the payment through UPI, reference no. is given below.
UPI transaction no.[protected].
Google pay transaction no. CICAgKDh7paL4Hg.
Payment made but no confirmation from gateway merchant....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEELIP NANWANI
Report
Copy

amount debited but not received

Address:Deelip Nanwani Godhadiwala textiles Jalgaon
Website:Jalgaonmc. org

Dear sir I'm paid house tax by online and amounts debit in my account but not received in their ac...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thalladiraghu
Report
Copy

ghmc property tax payment failed

Ghmc property tax payment failed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet Ahale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received to merchant

Address:HP gas

On 31st of march i was pay hp gas refill payment by google pay.

Then, got a payment gateway of your payment gateway service.

Now, the payment was deducted from my account but after 13 days payment yet not received to merchant.

Please do the needful.
Thanks
Abhijeet ahale
Akola
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had paid my property tax payment rs.2016 for ghmc for ptin no: [protected] by citrus pay on 08.04.2020 (Ref no: [protected]) and it was successful. But it is not yet updated in ghmc system and showing dues even after 3 days. I feel that they have not yet credited my payment amount to ghmc yet. It is not right on the part of citrus pay. Please do the needful at the earliest.

Thanks and regards,

C. S. Geogin...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prasad rao1958
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from credit card and not remitted into ghmc property tax account

Address:Pune

Rs. 3746 was spent on your ab card ending 8006 at greater hyderabad municmumbai mhin on 09-apr-20 12:43:19. Avail limit is 12875.28.
It ab rupay card starting 65 series. The transaction done through ghmc app using [protected] mobile and using mail id [protected]@ yahoo.com for ghmc property tax ptin [protected]. The amount has not credited into ghmc account and still showing dues. Necessary action to be taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Poojary26
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp gas booking issue!! citrus payment gateway used

I have made a payment for the hp gas booking through the ezy suvidha app and had used citrus as the payment gateway.
I had used upi to pay the amount, but the payment details is not reflected on the app.

Upi transaction id[protected]
To : [protected]@axisbank

I dont know if the payment has gone through successfully. I tried reaching citrus pay using emails, but no response from their end...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nageen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

property tax money deducted but still show tax due

Hello,

Today i have paid my below two property tax through my ghmc app and choose citrus payments i used upi option. Amount has been deducted but my property tax is still showing due. Please see below transaction details

1. Upi ref[protected]. Ptin [protected] date 10april 08:22:40 am. Amount 2790

2. Upi ref[protected]. Ptin [protected]. Date 10april 08:33:09 am. Amount 1238...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh mishra193
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment error - citruseazypay

I had paid for my bhubaneswar municipal corporation holding tax through hdfc net banking. The amount was debited through citruseazypay. The money got debited from my account, however, no receipt or acknowledgement was given to me. I contacted citrus eazypay several times. However, i have not received any update regarding resolution of the issue.

The transaction details are as below:

Date : 19th march 2020br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagdish143
Report
Copy

reg: payment status

Address:Maharashtra

Dear Sir,

i have made payment to an Governemnt organisation(MRAI) through citrus of Rs 11820 dated on 03/04/2020 .

Reference No.:[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohan691
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

comedk uget payment failure

Respected sir/madam,

I paid the application fee of rs.2600 through your payment gateway after filling the application form of comedk-uget. However, my application payment status still shows 'failed', while the amount of rs. 2600 has already been deducted from my account. I contacted the comedk-uget exam conducting authority and they told that no payment has been done yet.

The upi transaction id is :[protected]br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohan691
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

comedk uget form payment failure

This is to inform u that i, rohan kumar did upi transaction while filling the form for entrance test for pcm comedk uget.. I paid rs.2600 through paytm app.. My application no. Is hcu050606. And your citrus pay system is showing payment failure.. Pay again... I paid full 2600 and money is debited from my account and now it is asking to pay again.. I m extremely disappointed with your system.
Kindly look into the matter and refund my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Parveen hp gas agency , tatibandh , Raipur, cg

On 23 march i have paid money rs. 881 for hp gas refill through the citrus solutions gateway payment... But during delivery the agency said they didn't receive the online payment... I enquired and confirmed with them and they were telling they didn't receive any online payment through citrus payments..
But corresponding money has been deducted from my account... Kindly look into the dispute asap......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ish1qqqqw
Report
Copy

comedk form failure

This is to inform u that I, Parth Gupta did upi transaction while filling the form for entrance test for pcm comedk..I paid rs.1600 through Google pay..my application no.is HCU053372. And Ur citrus pay system is showing payment failure..pay again...I paid full 1600 and money is debited from the account and now it is asking to pay again..I m extremely disappointed with Ur system .
Kindly look into the matter and either correct Ur system...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radhika Rungta
Report
Copy

comedk 2020

Applying for comedk 2020 on 4th april 2020, i completed all the required details for submission of form and even the payment was carried out through my debit card but the site still says that payment is unsuccessful though i received a bank statement saying that the amount was transacted. Please do the needful to solve this problem as soon as possible...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeshcsa
Report
Copy

hp lpg gas refill

Hpgas bkngno 532400 con 610523 bkng clrd 24. Mar.2020 gomantak trading otp 9600 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill.
Payment has not reached to the dealer.
Amount rs.820 deducted from my account. Kindly revert my amount in the account.
Payment of rs 820.00 for your shipment with awb#-[protected] placed with gomantak trading company-margao failed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy