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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 82

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S
Surender Pathania
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against frauds

Sir, l hereby submit a complain against some frauders who had withdrawl r's. 15000 from a/c no [protected]. Tr id[protected] citrus pat etailing on dated 15/09/2019. You are therefore requested to find out the frauder whose mobile no is [protected] and who is cheating the innocent people and refund the money to the account from which made withdrawl. Thank u in anticipation....
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A
Ashok Bagde
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment for hp gas refilling consumer no 650274

Address:A601 Bsnl Telecom staff colony opp.IIT main gate Powai mumbai, Mumbai City, Maharashtra, 400076

I have made a payment on 23th september 2019 to sms link provided by hp gas via Google pay.Payment is deducted in my account. I have checked transaction history of my Google pay app, it shows that payment successful to citrus solution pvt ltd. But the hp gas agency staff said they don't received any payment by online. So i paid money by cash. Kindly refund my money back......
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P
pratishant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not credited to hp gas (nakoda hp gas agency)

Address:Sector 11, juhugaon, 400703

I have maid a payment on 12th september 2019 to sms link provided by hp gas. Payment is deducted in my account. I have checked transaction history of my phone pay app, it shows that payment successful to citrus solution pvt ltd. But the hp gas agency staff said they don't received any payment by online. So i paid money by cash. Kindly check attachment for transation and refund my money back....
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Praveen seshabattar
from Sathupalli, Telangana
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payment not received to beneficiary

Address:#2-200,Vaninagar, Street No.3, Ranga Reddy, Andhra Pradesh, 500047

Hi team,

Iam praveen. S, this is regarding the transaction not completed to beneficiary airtel account against mobile account number [protected] with the reference number citrus payment solution (Airtel postpaid ap)
Payment id : [protected] from icici bank account on 26. April.2019 of rs.236.00.

Icici bank has confirmed that the payment has been successfully completed and beneficiary airtel has confirmed...
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L
LUKMAN 790
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment success via hdfc bank debit card but not transfer or update on kotak saving acc 811.in app show only 0.00 balance

Address:236,Umari Nagar, Anand, Gujarat, 388001

My 1500/- rs. Transferred via hdfc bank dabit card to kotak saving account 811 but it's shown zero balance on kotak saving account. Balance not transfer to kotak saving acc. My transaction success via hdfc dabit card. Please see the screenshot and transaction id with time, date also.

Please check it and refund amount on my account & clear this issue....
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A
Angeline Jobar
from Chennai, Tamil Nadu
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hp gas cylinder

Address:600056

Hi,

I booked cylinder through hp gas agency, and paid through paymantra.. Amount was debited from account. Still cylinder is not delivered.. When i called the agency they are mentioning as that amt is showing as pending... It's almost a month.. Get back to me by replying through mail id [protected]@gmail.com.. I have attached the transfer photo.....
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M
Manikrathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction our a/c but not received party

Address:Bibewadi pune, Pune, Maharashtra, 411.37

Hi,
This is about upi transaction for gas refill payment through citrus payment.

Upi transaction with reference number
Ref is :[protected] dated 9/22/2019
Was shown successful but not received the payment to hp gas (Rameshgas agency pune) agency distributoe code[protected]. Payment dedection txn no &amount photo attached

Hpgas consumer no 614673...
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C
Chander Shekhar Bhardwaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

this is about upi transaction for gas refill payment through citrus payment.

Address:Prakash Vihar Colony Palwal near by H No 313, Palwal, Haryana, 121106

Hi,
This is about upi transaction for gas refill payment through citrus payment.

Upi transaction with reference number
Ref is :[protected] dated 9/8/2019
Was shown successful but not received the payment to hp gas (Raj Gas Agency Palwal )agency distributoe code[protected] .Payment dedection Txn no &amount photo Attached

Hpgas Consumer no 719263

Regards
Chander Shekharbr...
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K
Karthik Annamalai
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from my bank account

Transaction was failed however money from my bank was debited from my bank account. Your a/c xxxx40270is debited by rs. 10000.00for citrus-[protected]/eazy[protected]/thru net banking - ref: [protected]- 17/09/2019 15:22- indian bank.
My mobile number is [protected] and my email id is [protected]@gmail.com.

Please look on it to this issue as priority and issue the refund asap. Thank you....
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A
Anja Konapur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my amount debit gas no. 609145, booking no.578062

Address:Indiranagar Bankapur Chowk pb road hubli, Dharwad, Karnataka, 580024

My HP gas No.609145
AANJANEY KONAPUR
Indira Nagar, Bankapur Chowk, PB road, Hubli

Issue of the payment has been failed in through message link but the amount deducted so kindly refund the money of my account number is [protected] ifsc: SBIN0003827, Hirepet branch, Hubli.

Transaction details : OTHPG[protected]Citrusp*pushpam pune...
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S
Sachinphansekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful but not received to gas agency

Address:Chembur, Mumbai City, Maharashtra, 400094

Hi,
This is about upi transaction for gas refill payment through citrus payment.

Upi transaction with reference number
Ref is :[protected] dated 7/9/2019
Was shown successful but not received the payment to hp gas agency.

Hpgas bkngno 514737

Link for payment is

http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill.

Thank...
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P
Princesingh1812
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction fraud from kotak1194565 pos

Address:near indira school, 411033

There have been 2 transactions from kotak1194565 each of rs 10000/- from my sbi bank account on 7th sept 2019 morning 8:59 am and 9:00 am. Both are illegal fraud transactions as i didn't do any purchase & my card was with me.

Transaction details #1 :

Thank you for using your sbi debit card 459xx6368 for a purchase worth rs10000.0 on pos kotak1194565 at citruspay kotak txn#[protected].

Transaction...
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A
akhil123z
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge dth

I have recharged a subscription pack of sundirect ₹235 on through sun direct website. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sun direct for transaction. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible.
Date :30/08/19
Sundirect txn no:4911471br...
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P
praveen4yash
from Mumbai, Maharashtra
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refund of online payment made for hp gas booking

Address:A/11, Shri Ram Krishna Row House, Morabhagal, Near Subash Garden, Surat, Surat, Gujarat, 395009

Respected sir,

Myself praveen r prasad, mbl-[protected] and email id is [protected]@gmail.com.

I made online payment for my hp gas lpg refill on 24/8/19 (Consumer no 609370 and agency name is-m/s janak gajjar, andajan, surat) and made an online payment through paymantra vide transaction no[protected] dtd 24/8/19 for inr 557.12 at 10.56am.

But somehow or other it didn't get reflected in m/s...
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G
Govind Chodankar
from Mumbai, Maharashtra
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refund of policy

Address:BHANDAR WADO, 403503

I am complaining about my policy refund. I have been inveating rs.5000 per month with citrus check inn company. My policy was about to due and suddenly they told me to discontinue with the payment. There is no refund yet. So far i have deposited 300000 and they had assured that they are going to refund in sep 2018. They have already collected all my documents. But the have not done so. I am worried. Please look into the matter...
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S
Shivgee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1000 rs debited from my hdfc account but not credited to my kotak mahindra 811 account

I opened kotak mahindra 811 account and after my kyc i got a message from bank like below.

Dear shivakumarachari p, go to http://t.payu.in/0wMIry to deposit money and complete the account opening process.

Then i clicked on that link and made a payment of 1000 rs using my hdfc debit card. Money got deducted from my bank and i got messages like below

Alert:you've spent rs.1000.00 via debit card xx8158...
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ranjith_dev
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid property tax in ghmc app through citrus payment method

I have paid my property tax in ghmc app where citrus is payment gateway.

The payment got succeed in bhim upi as approved, but same not done by citrus. The citrus has not confirmed payment success details to ghmc (Greater hyderabad municipal corporation).

Bhim upi transaction details is:[protected]
Date of transaction: 22 august 2019
Time: 10.6.59 am

I have raised a complaint with...
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A
AaaNnnUuu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment did 3 times for 4 passports emigration clearance on emigrate system

Address:A4/4, JAIVIDYADANI SOCIETY,OM NAGAR BUS STOP, JB NAGAR, ANDHERI (E),MUMBAI - 400099. (INDIA ), Mumbai City, Maharashtra, 400099

I, karandeep singh lugani, partner of tmak internatinoal, my ra number is (Ra8943), i requested you to refund payment on 05th august 2019, (Of rupees 1600/-) but payment still not got refund as per your email said 10 to 15 working days, please again i request you to refund payment of rupees 1600/-

(The payment i did three times for emigration clearance of 4 passports on 05/08/2019 (1st id did on 11:12 am, then 2nd i did on...
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aparnathakur0507
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank account debited and payment transfer thru citrus pay

Address:Chandigarh, Punjab, 160036

I tried to know my transaction details of a Karnataka bank ltd. The person on otherside took my card details, cvv no. And transfer 9000 rs thru citrus pay.
The details of transfer is attached in screen shot. You are requested to kindly freeze the transaction and transfer the amount back. A formal complaint has been filed with cyber cell chandigarh....
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S
Sarat S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct recharge failed but upi payment successful

I have done a 6 months renewal for malayalam basic pack for rs.1125 using my sun direct mobile app via upi on 21st august 2019 through quick recharge option. But money got deducted from my bank account through upi payment id number:[protected]Confirmed this with my bank), while it's not reflecting in my sun direct dth account smart card number: [protected]. Please credit the money to my sun direct dth account and renew the malayalam package...
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