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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 86

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P
Prabhakaran pvp
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge amount not reflected in sun direct app

Address:638104

I recharged my sundirect smart card for rs 554/- amount is debited from my account bt not reflected in the sundirect app. I asked sundirect care and got feedback that problem is with citrus solutions pvt ltd.
So i clearly mentioning u to resolve my problem as quick as possible. Please take tis bug as serious. Quickly resolve my problem..
Upi transaction id:[protected]...
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P
prisen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transactions using this wallet gateway

Address:State bank of india manavalakurichi

I am the Branch Manager of State Bank of India Manavalakurichi branch.One of our customer's account is debited with Rs.49999/- through atm card without customer's knowledge . Seems fraudulent transaction has happened using your gateway Citruspay Mumbai.Customer's Name Hithayathulla A.M .The atm card number [protected]. The Othpg Number[protected] .The transaction reference number[protected]. Kindly refund the amount....
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M
Meghal Patel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted order not placed

Address:395004

I just order something from zara and it autodirected me to your page saying citrus solutions when i was trying to pay through upi app i approved it from my bhim app but.. My money got deducted and the order didn’t went through it’s not placed yet.. My bank send me a message saying the. Money deducted from my account but no confirmation from the store as it says it’s still pending.. I am attaching the messages...
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A
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about money hacked from my bank account by fraud caller

Address:South Andaman, Andaman and Nicobar Islands, 744101

I received a call from fraud caller saying that I am calling from SBI Bank and asked me to give my ATM last 4 digit number otherwise my bank account will be blocked for 6 months. I frightened and give my ATM last 4 digit number. Immediately I received OTP message in my mobile and the fraud caller asked for OTP number which I gave to him and immediately I received another message in which Rs 25000 was debited to my account. So I request to...
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K
Krishnakanth C Reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct recharge problem

Address:Chattenahalli, Tumkur, Karnataka, 572121
Website:www.sundth.com

I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth
Transaction id[protected]
Date :[protected]
I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth
Transaction id[protected]
Date :[protected]
I have recharged my sun dth with citruspay upi not recharged please recharge my sun dth
Transaction id[protected]
Date...
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S
Santhosh106
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged amount through citrus pay not reached to sundirect service

Address:635126

Hi, I have recharged a subscription pack of sundirect ₹200 on [22/june/2019] and ₹2399 on [23/june/2019] through sun direct app. (total 2599 rs). The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sun direct for transaction. But the money is not reached to the sun direct till now. I am attaching a screen shot for your reference. Please do necessary action to get my deducted money refunded back to my...
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L
Løkësh Rëddy
from Konnur, Karnataka
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sun direct payment citrus solution

Address:Bangalore, Karnataka

I have recharged a subscription pack of sundirect ₹591 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. Please do necessary action to get my sundirect get recharged as early as possible

Recharge to sundirect...
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L
Løkësh Rëddy
from Konnur, Karnataka
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payment through citrus solutions

Address:Bangalore, Karnataka

Kind attention please,
I had make sun direct dth online recharge of rs. 591. On 23/05/2019through citrus pay by using my phonepe app but the amount was not credited to sun direct and the dth service was not activated but the amount was deducted from my account and bank sent me the message of deduction for rs. 591. So please do needful at the earliest. Thank you....
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L
Løkësh Rëddy
from Konnur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct payment citrus solutions

I recharged rs. 591.00 inr to my sun direct account no: [protected] through your site on 23.06.2018 through state bank of india personal internet banking.
The transaction id of the above payment in my sbi online banking is [protected]igacrcect8. But the amount is not credited till now. My name is lokesh and my phone no: is [protected]. Please do necessary action to get my sun direct account get recharged as early as possible....
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A
asimgoal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund dedicated money

Address:Poovar, Thiruvananthapuram, Kerala, 695525
Website:citrus solution pvt ltd

Have recharged sun direct bouquets of sun direct, ₹ 50 through sun direct website. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sun direct for transaction. But the money is not reached to the sun direct till now. I am attaching a screen shot for your reference. Please do necessary actions to get my sun direct get recharged as early possible.

Smc no: [protected]
Mobile:[protected]br...
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D
Durgapavan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done yet

Address:21-9/3,durga colony santhapet chittoor, Chittoor, Andhra Pradesh, 517001

I recharged rs. 230.00 inr to my sun direct account no:[protected] through your site on[protected] through state bank of india using upi transaction.
The transaction id of the above payment in my sbi upi phonepe online banking is:
(Axi78c51569298b4a76b6f1cb78c560f1d3) but the amount is not credited till now. My name is j. Durga pavan and my phone no: is [protected]. Please do necessary action to get my sun direct account get...
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R
Ritan Pal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need help for fraud from paytm savings account rs. 10000

Address:Sarenga Palpara, Howrah, West Bengal, 711309

Respected sir,

I am ritan pal. I lived in howrah sarenga westbengal pin code711309. I would like inform you that on 20th june morning from my paytm savings account rs. 20000 fraud by some one fraud man's details given below.
Contact no.[protected].
Citrus pay etailing transaction no.[protected]Trns amount-10000) please help.
Transaction detail attached with this mail.

Please find the...
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M
mechanical04
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction using citrus gateway

Today on 22/06/2019 a fraudulent call has came to my father registered mobile number and a fraudulent transaction has been done for the amount of rs 50, 000/-
The details are hereunder-

Amount of transaction - rs 50, 000/-
Date of transaction - 22/06/2019
Debit message on mobile - "your debit card x1262 used on ecom at citrus pay etailing mumbai mhin for rs 50000.00"

Kindly block the wallet...
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M
Mann.
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount stuck

I have made transaction on 21 june 2019 for inr 1000 for account opening with kotak mahindra. I got the transaction sms it is successful. The amount is not yet credited in kotak mahindra account. The payment was made from sbi debit card ending wìth 3990. The transaction id[protected]. For my own money i need to approach pillar to post. The details sent on email address too. The citrus number not working....
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S
Syed Furquan Ghous
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not credited in bank

I had opened an account in kotak bank and there came a link in my message box to deposit 2000. I did it. It was succesfully completed. But the amount did not show up in my bank. I want my money back. Pls kindly reply.
I am in need of money. I saved this money. If not pls give it back. Below i am enclosing my transaction details. Pls see to it and reply as soon as possible....
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P
Parineeta Vijay John
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid 808.rs as online payment for hp cylinder

Address:12-2-800/71 Dilshad nagar,Rethi bowli,Mehdipatnam,Hyderabad, Hyderabad, Telangana, 500028

Sir/madam,
My consumer no is 621488, in the name of Dr John Appa Row. I paid on line from Axis bank account number [protected] on 15th June for rs 808.91rs fir HP cylinder which costed 793 rs from Swami enterprises Received the cylinder yesterday but the agency says they have not received any payment. Please note the CRN no from my bank is [protected]., please look into the matter immediately. As per my statement, reference...
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B
Bittu1993
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent txn using citrus gateway

Address:742148

I am writing to you on behalf of my father, Dipak Kumar Roy.

This is to bring to your notice about a fraudulent txn (INR 49, 999/-), wherein his debit card (Blocked Now) was used to make a Txn using your gateway on 20/06/2019 (via fraudulent call)

Txn Details: OTHPG 420121 CITRUSPAY KOTAK MUMBAI

We have We hope you could help us in this regard.

We have registered police complaint...
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K
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account debited but payment not remitted to icici lombard

Address:Flat 202 Totem banjara, Road no.14 Banjara Hills, Hyderabad, Andhra Pradesh, 500034

To pay for my insurance for 2wheelel to ICICI LOMBARD thru Sbi internet banking.I made payment of rs 1471 This amount was debited to my ac on 10 may19 but recd msg from you that transaction failed.TRANSACTION REF OL[protected] AND
UNIQUE TRANSACTION CODE CHP201905101354132392338628
payment till date not recd by ICICI LOMBARD.PL CHECK AND CREDIT THE AMOUNT TO MY ACCOUNT [protected] OF SBI.AWAITING FOR UR PROMPT RESPONSE...
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Ravindra Babasaheb Gaikwad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged a subscription pack of sundirect 209 in payment unsuccessful

Address:Dhamangaon Tal.Igatpuri dist.nashik, Nashik, Maharashtra, 422403

Have recharged a subscription pack of sundirect, ₹ 209 through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...
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Address:600044

Yesterday someone miss used my father debit card and purchased in online RS 19999 in my SBI account through CITRUSPAY KOTAK in State Bank Debit Card pls hold the below transaction .I have shared the police complaints details and rbi complaints with you shortly please do the needful the amount is important to us for operation

SBIDrCard X6043 used for Rs19999.00 on19Jun19 at70015208 Txn#951661...
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