Citrus Payment Solutions Complaints & Reviews

I have recharged a subscription pack of sundirect ₹210 on through sun direct.in. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible.

Dear Team,

i had recharged my sundirect dth pack for Rs.495 on 5th June 2019 and the recharge amount is not reflecting in my dth account.
Sundirect DTH smart card no: [protected]
Sundirect Transaction reference: 3442750

Amount is deducted from my bank account and credited to [protected]@axisbank party account but recharge is not done.
Payment done through Google pay. Upi transaction Id[protected].

On 06jun2019 around 16:04pm i got a call in my mobile number and he told me that my sbi debit has been blocked already and introduced himself as sbi branch manager. Then he asked for my sbi debit card number. Previously i had given a complaint in sbi for recovery of my 5000 rupees money which was deducted in 31 may 2019 and still now the issue is not resolved. I thought the call was from sbi regarding recovery of my money. Then suddenly at 16:20p.M. A message of deduction of rupees 29999.00 came to my mobile number from your citrus payment solutions kotak mumbai by debit card - othpg680683 transaction for some online product or service purchase. But actually i have not purchased anything using your payment method. Kindly cancel this transaction quickly and revert the amount of 29999 rupees back to my account and do not deliver the product or service ordered by that fraudster. I have already given a police complaint and blocked my sbi debit card also. Kindly sir help me to get back my labourios money. Kindly respond to my problem and take necessary steps for my money recovery. That sbi atm used for transaction now already blocked so kindly tell me how to get back the money in my sbi account? through netbanking or in what is the procedure kindly let me know? i am waiting for your response and i am feeling helpless now. Please sir help me for recovery of my money.

I have paid fees in ahmadabad university of rs 55000/ [protected]-citruseazypay refrence no[protected] dated
06 jun 2019 still not credited there please do needful my mobile no [protected] pl do nedful for the matter we have try to contact you but not getting reply from side.
as we talk to authority they reply that payment not received in the account

Dear Sir/Madam,
I am a/c holder of SBI MIDNAPORE branch, today I have received two transactions massage through CITRUS PAY KOTAK but I did not do any purchase or transaction. But unfortunately I have told the OTP's of both transaction to [protected](mobile no) as he misguided me as a branch manager for ATM card renewal issue.

TRANSACTION 1, Card NO XX8143, use for Rs 49999. 00, at CITRUSPAY KOTAK through SBI Debit card, OTHPG 448533 date 06/06/2019

TRANSATION 2, Card NO XX8143, use for Rs 24999. 00, at CITRUSPAY KOTAK through SBI Debit card, OTHPG 453381 date 06/06/2019

I tried recharging my sundirect acc with 200rs using upi payment (Ref no:[protected] on phonepe. Transaction was succesful and money didn’t reflected to sundirect app.
Sundirect smart card no: [protected] name: sai tharun reddy
Phonepe upi : 810*[protected]@ybl
So i request you take this into consideration and provide my refund as soon as possible. Thankyou!!

I made my hp lpg gas bill payment by citrus paymantra service [ hp consumer no. 604969, abeer hp gas agency], the transcation got completed and the amount of rs. 685
Deducted from my bank acc., but the payment not reached to the hp lpg authority,
Please, help as early as possible!

Transaction no. [protected]
Amount dectd : 685.87 rs
Date of pay. : 30/05/2019

Recharged rs. 230.00 inr to my sun direct account no: [protected] through your site on 31.05.2019 through hdfc bank linked in bhim app.
The transaction id[protected]. But the amount is not credited till now. My name is k. Ravikumar and my phone no: is [protected]. Please do necessary action to get my sun direct account get recharged as early as possible.

I transferred money to zara clothing (Citrus solutions pvt ltd) using my sbi (Bhim) account. The amount is paid successfully to citrus solutions pvt ltd ([protected]@axisbank) and i got the reference number id[protected] and is attached herewith. But the status of the transfer is shown 'failed' to zara. I waited for one day for refund but didn't receive. Kindly resolve the complaint and please refund my money. Expecting your response at the earliest

I have recharged a subscription pack of sundirect ₹199 on 27th may through sun direct app.. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible.

Bank transaction reference number[protected]

I have done online recharge of 1200 rs for the bangalore metro card identified by
'[protected]' which is got failed and the same amount deducted from the bank account.
Bank txn remark: vin/citruspay b/[protected]/[protected]

This is the online portal -https://webtopup.bmrc.co.in/.

Tried reaching over the given support number toll free :[protected] which is not in order.
And tried by mail through the portal - [protected]@scp. Bmrc.co.in which is failed.
Please resolve this as early as possible.

Sir, Indigo Airways customer care nos.i found on just dial webpage, are [protected], [protected] & [protected], by contacting through above nos.I, a senior citizen defence pensioner, was assured to refund my ticket cancellation amt, was cheated.A toatl amt of rs/73300/= were snatched away, by taking otp no.PDF OF MY BANK ACCT STATEMENT ARE ATTCD HEREWITH FOR YOUR READY REFRENCE.

I have done the payment of rs. 2779 (Kannada base pack for 1 year) from my sun direct app via their upi mode through my phonepe
The amount is credited to upi id [protected]@axisbank.

Amount debited from my bank account, but recharge not done. I called so many times to sun direct customer care but the problem still pending.
My sun direct id number is [protected]
Kindly pls look into this.

I was made online payment of my hp gas consumer no 618838 refill charges rs. 726.64 through the link http://ezpay.hpcl.co.in//ezypay//h//[protected] from my sbi (Rpc layout bangalore branch)
Bank transaction - inb citrus payment solutions
Paymantra transaction no:[protected]
Amount:726.64
My payment wasn't showing in hp gas dealers system so i paid again for my gas refill to gas delivery boy. So kindly look at my payment.

A complaint received from shyam kanwar c/o kesar mehta R/o Sandasu teh chirgaon distt shimla hp.reg unauthorised transaction from his account. during inquiry and as per bank statement transactions done through your company gateway.so it is requisite that stop transactions and cancels orders due to police matter.action taken report sent to this office email - police.[protected]@nic.in.statement attached.

Sir i was done a transaction of rs 2025
At ghmc app of trade license renewal payment through your payment gateway using google upi

My money deducted from my account
And not credited to ghmc why i facing this problem
Upi transaction id.[protected]
Date and time, 30/05/2019
4.19 am
So please solve problem and give my money return

Your fraudulent customer used my sbi debit card no. 459155xxxx1747 & transferred the amount into your citruspay kotak mumbai.
The details are as follows:-
Amount withdrawn & transferred to your end - rs.45, 000/=
Date of transaction - 24/05/2019.
Transaction no.[protected].
I am attaching herewith following documents in support of my claim :-
1. Copy of bank statement
2. My aadhar card
3. My pan card
You are requested to please refund & transfer the amount, of rs.45, 000/= to my savings bank account of yoginder sapru, account no. [protected], ifsc code : sbin0003132.
Name; yoginder sapru
Contact no. [protected]
Mail id : [protected]@gmail.com

I made a recharge for sundirect connection and the payment was done through citrus payment gateway.
The details are as under:
Payment of rs. 739 for citrus-through phonepe ref: upi/p2m/[protected] dated 27-may-2019] axis bank. But the payment not reached the sundirect. Kindly do the needful and pass on the payment.
A reply will be highly appreciated.

Contact details: [protected]

I made a payment of rs.5000/- for opening a new savings account no. [protected] in kotak mahindra bank through kotak mahindra debit card payment service provider by citrus payment gateways online on 28.5.19. The txn no. Is inva33f73703f. Txn status is success. The rs.5000 payment is made by me from kotak mahindra bank saving account no.[protected] through debit card. But did not receive rs. 5000 in my new kotak account yet. Kindly plz resolve my issue. My mobile no. Is [protected]

Sir,
I state that i narinder singh hoding a hdfc account (A/c no [protected]). I was doing air ticket booking in udchalo site on 07 may 19. But due to network issue (In andoman) my transaction was unsuccessful in gateway. My total amount is rs 6424.00 with transaction id.[protected] has been deducted from my account ([protected]) through citruseazypay.
I therefore requested that my deducted balance may be refund in my account.
Thanking you

Your ‘s faithfully
Narinder singh
Com i (Tel)
Dsp account
[protected]