Citrus Payment Solutions Complaints & Reviews

I booked air ticket thro air india express and the payment was done through citrus payment gateway. The details are as under:
Payment of rs. 15048.80 for citrus-[protected]/ air[protected]/thru net banking ref: [protected] dated[protected] indian bank. But the payment not reached the airlines. Kindly do the needful and pass on the payment.
A reply will be highly appreciated.\

Raghothaman...

I have paid nashik muncipal corporation property tax online from website propertytax. Nmctax.in for index no. 70402276, of rs. 1937.00, using my icici bank debit card on 24 may 2019.
The amount of rs. 1937 was debited from my account.
The bank ref no. Is min/citruspay p/[protected]/213794
/
This payment is not reflected on the said property tax website.
Where did the payment go?
Kindly help me recover...

I have made payment from google pay to sundirect via citrus. Amount got debited from bank and google pay shows transaction succesful but however amount did not got credited in my sundirect account.
Please help in transferring the amount to sundirect or refund to my gpay account.

Amount i paid is for annual subscription.

Amount : 2859 rupees
Mode : google pay
Ph no : [protected]
br...

Hi
I made my sundirect recharge of 199₹ two times in total 400₹ via phonepe... On 16&20 the may but i didn’t get neither tv subscription nor repay... Its my second time problem with citrus pay...
I need a quick resolution for this problem...
Please kindly refund...
I attached the photo of my transaction... I would like to get refund...
Don’t make us costumers to blame on u agency...
Expecting...

Hi,

I made a recharge through corporation bank via google pay to citrus solutions for the amount rs.329. The amount was to recharge with sun direct but the dth service say no payment has been credited. I need a quick resolution on this.

Time and date: 19th may 2019, 3.32 pm...

Payment to: sun direct for tamil dpo 3 pack..

Google transaction id: cicagkdk06gkgq

Upi...

Rs 1125/- was debited from my federal bank account for payment of 6 months sun direct dth charges for my smart card number xxxxxxx8797 through citrus payment solutions. The amount is not yet credited to my sun direct account. The transaction was done on 19-may 2019 at 1.44pm through my google pay account. Please do necessary action to get my sundirect get recharged as early as possible. Its very urgent!!! Or else please transfer the amount...

Hello sir..

My mother's account was debited with rs 9888/- on 15th may 2019 and the transaction was not initiated by me. She received a call asking for debit card details and after some time, she received a message of rs 9888 debited from her account. Please help me regarding this transaction.

Transaction date[protected]
Transaction amount - rs 9888/-
Transaction number - othpg[protected]...

I had recharge my sundirect wallet with 200 rs but my wallet was not updated please refund my money or update my wallet. You are using very worst servers it debit money automatically but it was not updating money. Please make it fast urgent. Please please do something to refund money or remove your partnership from sundirect dth. Please accept my request....

Rs1059/was debited to my icici bank account for payment of 6 months sun dth charges for my smart card no:[protected] through citrus payment solutions. Though it is more than a week the amount has not been credited to my sun dth account.. Kindly verify and see that my amount is credited to my sun dth account. Or else see to that it is transferred to my bank account....

I recharged for rs. 211.00/- on 9th may 2019 through googlepay upi (Upi transaction id:[protected] and the amount has been received by citrus solutions pvt ltd, but my sun direct account (Cdsn no. [protected]) has not yet been updated with the amount that i have recharged.

Please attend this issue as soon as possible and help me get the right value for my money....

We had made online payment for my airtel mobile number: [protected] on 29th april 2019 for rs. 605. The payment reference is "inb/[protected]".

I am receiving continuous calls from airtel that they have not received the payment and they have debarred my mobile services.

Kindly do the needful to ensure that the payment reached airtel immediately.

Please call me at [protected] if you require any details....

Sir,
On[protected], i have made 2 payment for rs.25/- from my canara bank net banking. (Account no.[protected] ifsc code cnrb000379). But only one has reflected till date.

Details are given below:

Citruspay-[protected]-clientcode - for rs.25/-
Citruspay-[protected]-clientcode - for rs.25/-

Pls. Do the needful to debit one payment to my account....

I hav recharged 6 months pack for sundirect (1131) through google pay.
The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...

Sir
I have made on line payment rs.26780/- through axis bank on account of bharatkosh.gov.in for the purpose of of central governmnt scheme but the challan is not showing so please take the action on urgent basis.

Transaction ref. No. [protected] dtd. 23.04.2019

So please can send email : [protected]@gmail.com
Or
Mobile [protected]...

Hi,
On 26th april 2019, i made a purchase of movie ticket online from s2 cinemas site. The ticket amount was rs.1090.8. At the time of booking.. After the payment being processed the site said session expired... So i had to go for second time payment and it successfully processed the amount. Later when i checked my axis bank account i found that the money was debited twice. Please reverse the excess amount that have been deducted...

I have recharged rupees 2199 on 5/05/2019 through phonepe and the amount is been debited from my account by citruspay. Now the problem is the even after 2 days amount which was debited from my account is not credited to my sundirect customer account.
So, please find a solution regarding this issue or else return back the amount that is been debited from me as soon as possible...

Sir/madam,
A cyber crime has come to our notice in which debit card was hacked & hacker made online fraudulent transactions.in this regard, for further inquiry, kindly provide detail of fraud user (Such as user id, name, ip address of system, with date & time etc.) who has made fraud online transactions through citruspay kotak on the basis of information given below: -
Debit card transaction id date amount
[protected] [protected] 04.05.2019 39,...

One online payment is failed and it is not refunded to my account.3/05/2019 i do sun direct recharge of package rupees 210 through this citrus payment solution portal and it failed due to some technical issue and i can't reach the source also there is no mistake happen from me. And i attached the payment details below. So i request kindly do the needful....

Sir,
One transaction through citrus merchant on 8/1/2019 to nios fee paid was failed vide ref. Igafdknyi7 but yet not refund to my account.
Secondly on 2/5/2019 when i lodged a complain regarding above matter one fraud caller identity given as citrus executive told me to refund the amount rs. 510 to my mobikwik wallet by mob. No. +91 [protected] and after share my otp he fraudulently looted my wallet balance of rs. 500 +...

I was made online payment of my hp gas consumer no 624281 on 28th november 2018, refill charges rs.978.52 through the link http://ezpay.hpcl.co.in//ezypay//h//[protected] from my sbi internet banking.
Payment was failed but the amount rs. 978.52 was debited from my sbi account. I raised a complaint to sbi and they are telling it was credited to merchant and till date it was not credited back in my account. I got gas by paying...