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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 84

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S
Shivu rai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not completed

I recharged rs. 200.00 inr to my sun direct account no: [[protected] balakrishna rai p] through your site on 24.07.2019 through upi of google pay.
Amount debited in my bank account but the amount is not credited to sundirect account till now. (My bank account details
Corporation bank shivaprasad rai p. Mob [protected]) please do necessary action to get my sun direct account get recharged as early as possible....
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P
Pranaychatterjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non payment of hp gas refill booking

Address:Kopikar gas service,shop no 2,sainik gaurav bldg,sector 18,Airoli,new mumbai 400708, 400708

I booked for domestic gas cylinder refill using Ezy सुविधा app.on 15th June 2019 and I also paid for the refill Rs.722.63 using citrusp*pushpam link on that app.The said amount was deducted from my account but it is not credited to pushpam. I don't understand the matter. I searched for their customer care no.I found it online but the same no is not working. I dialled this no.a number of times but I failed to contact them. Please...
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S
snehal christian
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs.706.50 as online paid to indian oil for refill booking

Address:B-306- SHRI KRISHNA COMPLEX., Shrikrishna Complex, opp- govt. tubewell, bopal,, Ahmedabad, Gujarat, 380058

Dear Team,
I snehalkumar s. Christian customer of suhubh laxmi inden, Bopal, Ahmedabad, I booked cylinder on dt.10/5/2019 and made online payment by SBI Debit card Rs.706.50. my sbi debit card OTHPG[protected] INDIAN OIL COROPORATION MUBMAI, and I receive massage on my mobile, (Dear SNEHAL S. CHRISTIAN, Payment of Rs.706.50 has been success fully received against your order,[protected]. Ref no. #[protected].) But when delivery...
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S
Skumar@1463
from Amravati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge sun direct through citrus payment solutions money debited from account but recharge not done

I have done the payment of rs 210 for malayalam dpo i package basic from my sun direct app via upi mode through bhim app on 19 jul 2019 at 18.59 hrs

The recharged amount credited to citrus solution pvt ltd as per directions of sun direct app directly from sun direct app
.
Amount debited my bank account transition id[protected] but recharge not done. I called custmer care of sun ditect. But not resolved till date...
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M
MEGHNAD HOLIDAYS
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment error

I have made a payment on 1st june of 35500/- via icici bank debit card on go air airline website. Payment deducted from my account and credited to go air on 1st june -2019 but go air said that amount has been reversely charged by citrus pay on 20th june. Bank said they have not received refund from citrus pay so they are not refunding me the amount. Kindly refund the amount to bank so that i can get my refund. It has been 50 days already...
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A
Arjundk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue regards amount not transfer to my account

Address:ARAVAPALLE, PUNGANUR, CHITTOOR,ANDHRA PRADESH, 517247

Dear sir,
I done recharge through my sundirect app with help of phonepe, which works with the great help of your company service but one day back the transaction of 212 rupees deduced from my bank but not available in my account balance.

So please as soon as possible solve this problem.

Here i am attaching the proof of payment from me.

Thanking you sir....
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L
Likhith11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have recharged rs 265 for sun direct

Address:Mallipattanna kardi post tiptur taluk tumkur district, Tumkur, Karnataka, 572201

I have recharged sun direct dth through sun direct app through citrus pay using phone pe. Transaction of rs 265 is successful for citrus solutions but dth is not recharged. I want my money refunded. Transaction i'd phonepe
Ax19d6e1fb2212b4b9bbd590e6eef197fe2.
Citrus pay @axis bank from idibi bank account money is debited. My email i'd [protected]@gmail.com pls respond otherwise i will fail complaint using consumer act......
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मोहन
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non payment of hp gas refill

Address:Baner Road Pune Maharashtra, Pune, Maharashtra

I booked for domestic gas cylinder refill using Ezy सुविधा app.on 16th July 2019 and I also paid for the refill Rs. 659.50 using citrusp*pushpam link on that app. Transaction no.is [protected]. The said amount was deducted from my account but it is not credited to pushpam. I don't understand the matter. I searched for their customer care no.I found it online but the same no is not working.[protected]. I dialled this no.a...
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K
Khajawali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dth recharge problem

Hi my name is basha I have done my sundirect recharge for smart card number [protected] throw ur sundirect app by citrus solutions pvt ltd the money has been debited from my account but the recharge has been failed but my amount has been debited and credited to ur citrus solutions pvt ltd so i request u to refund my money back into my paytm upi bank account as soon as possible...
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A
Adhidasu C
from Mumbai, Maharashtra
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reversal pay not credit my account

Address:Vellore, Tamil Nadu

Sir,
I make sundirect recharge amt Rs100 on24th june 2019, 17.43.22hrs
Trans i'd citrus-pay[[protected]]-client code
Sundirect comp no cw[protected]
My reguested reversal comp no SR[protected] Dt 25th june 2019
This comp reversal register and reversal done sms recieved on25th june 2019,
But till date amt not cridit my bank account many time call sundirect customer care but not solved pl...
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V
Vijaykumar1991
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but it's not credited to bank account

Date 11.07.2049
I tried to add 5000 to my Kotak accoun.. form State bank debit card.. amount was debited from SBI debit card... but it's not credited to Kotak bank account...

Ref id
OTHPG[protected]CITRUSPAY KOTAK MUMBAI

Thank you thank u   Replace all...
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1
112ko
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to find the clipboard

Address:Bagpat, Uttar Pradesh

Sir i unable to find my merchant accees key and merchant secret key... And unable to upload my bussiness details on the citrus pay
Please help me through reply usng [protected]@gmail.com or contact [protected]

Sir i unable to find my merchant accees key and merchant secret key... And unable to upload my bussiness details on the citrus pay
Please help me through reply usng [protected]@gmail.com or contact [protected]...
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M
myheaddeepak
from Delhi, Delhi
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problems in adding balance through atm card to kotak 811 account

Dear sir/ma'am,

My sbi debit card transaction to kotak bank amount rs.3000 transferred, but this amount not credited to my kotak saving account, transaction id: txn#[protected] citrus pay etailing mumbai transaction date on 08:07:2019, time:02:04pm. I transfer from my sbi account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account crn no[protected], account no: [protected],...
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P
Parmender Negi
from Vikasnagar, Uttarakhand
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction by my atm card

Dear sir,
Ecom[protected]citruspay etaling on 30/6/2019, time-17:33hrs amount-rs24999/-is fraud transaction by your customer, he call my old father and getting him otp. So i request you to please kindly refund my money back to my pnb account. I send you many emails but not satisfied email by citrus. I hope you help me for the refund my money. My atm no is first six digit-607093, last four digit is 3953....
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A
ATUL WADILE
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about refund my payment

Address:Aditya apartment kasture complex shahapur Thane, Bhandara, Maharashtra, 421601

I made my hp lpg gas bill payment by citrus payment service (Hp consumer no.614513 shree ganesh gas agency, shahapur, district - thane)
The transaction got completed rs 730.71
Deducted from my bank acc. But the payment not
Reached to the hp lpg authority
Please help refund my amount my account

Transaction no.[protected] at 99922 in. Bank.
Date - 19/06/2019...
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S
Sagarmohan
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account.

Address:Belgaum, Karnataka

Submit a Complaint,

I have recharged a subscription pack of sundirect ₹229 on[07/07/2019] through sun direct apk.. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action as early as possible....
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A
Adhidasu C
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct recharge reversal not credit my bank

Address:632007

Sir,
I make sundirect recharge amy red 100 on24th june 2019, 17.43.22hrs
Trans i'd citrus-pay[protected]-client code
Sundirect comp nocw[protected]
My reguested reversal comp no sr[protected] dr 25th june 2019
This comp reversal register and reversal done sms recieved on25th june 2019
But till date amt not cridit my bank account many time call sundirect customer care but not solved pl refund...
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O
obilikiran
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund transfer

Address:Krishna, Andhra Pradesh, 520013

On 6-7-2019 at mid night between 11:50-11:59 pm, i transfer 8000/- from sbi debit card to kotak 811, the money is debited in sbi card but till not recived in kotak 811, pls send my money it is salary money i have to pay emis on time,
i need my money send fastly

very emergency, i am a comman man, this money is for entire month pls senf fastly i hope u could understand...
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R
ram phanesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus payment-fraudulent transactions

Address:533102

Hi Citrus Payment Team,

Fraudulent payment got debited from my debit card with following transactions. I request you to hold them and get back the money received.

Amount got debited on 2nd July 2019 with the following ids OTHPG 262446, OTHPG 263566. Two payments of each 24999 got deducted.

Amount got deducted from SBI debit card on july afternoon at 2:00pm.

Account: SBI Accountbr...
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Adarshsabu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i recharged my sun direct but not reflected in my sun direct account i have recharged through citrus pay

Address:Melinakirigunsi, 577429
Website:Citrus private primited

I have paid through citrus pay please connect it to sun direct and do it as fast as you can yesterday i have recharged but not yet reflected in my sun direct account make it fast so i dont know what had happened i am a a regular online recharger through your link but this time money is reflected my sundirect app please resolve the issue fast already 1day has over so make it as fast as you can ok....
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