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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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400052

Citrus Payment Solutions reviews & complaints page 87

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V
Voqeo IT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel recharge credited amount is not recharges

Address:No 47N Ground Floor 001 1st Block Is, Ist Cross rAJAJINAGAR, 560010

I recharged an amount of 335 Rs
CITRUS PAYMENT SOLUTIONS PVT LTD
but it is not recharged
19 Jun '[protected] Shopping Mall Payment CITRUS PAYMENT SOLUTIONS PVT LTD [protected] Rs335.00 Success
But it is not recharged let me know the reason of eating money like this ...
my airtel consumer Number is [protected]
my registered mobile number is [protected]...
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purushottam127
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not processed

Address:H.No.3950,Shivneri Colony, Saraswati Nagar, Ganeshpur,Post:-Hindalaga,, 591108

I paid the amount rs.742 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payments.

HPGas BkngNo 583865 Con 639017 Bkng Clrd 03.Jun.2019 TEJASWINI ENTERP OTP 2580 http://ezpay.hpcl.co.in//ezypay//h//[protected]...
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N
Nagarajeiil
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made for purchase

Address:HIG E 3, Phase 2, Niva Park, Brahmapur, Kolkata-700096, Kolkata, West Bengal, 700071

I have made a purchase of McAfee antivirus thru Citrus payment mode and paid thru HDFC bank on 02.06.2019 and as soon as I gave the pin the amount has been deducted from my account and I received the message and the screen didnt move further to Citrus for for completing the transaction. Since I require the softward for my laptop I once again made the payment of Rs.999/- from HDFC bank. I even talked to bank customer care and sent them mail...
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sndplry
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

urgent: fraudulent txn using citrus portal

I am writing to you on behalf of my father, Sangam Lahiry.

This is to bring to your notice about a fraudulent txn (INR 50, 000/-), wherein his debit card (possibly cloned) was used to make a Txn using your portal on 17/06/2019 (via fraudulent call)

Txn Details: OTHPG 708123 CITRUSPAY KOTAK MUMBAI

We have written to RBI ombudsman (complaint no: [protected]) and will be filing be a police complaint...
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M
Mahesh1410
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct dth service(amount debited but not reached the merchant)

I have recharged a subscription pack of sundirect ₹333 on 15/06/2019 [protected] through sun direct website. The money has been deducted from my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to it. Refund my amount as soon as possible. I hope that you may do. Thank you......
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M
Mahesh1410
from Mumbai, Maharashtra
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dth service (amount debited in my account)

I have recharged a subscription pack of sundirect ₹ 333 on 15/06/2019 [protected] through sun direct website. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to it. Refund my amount as soon as possible. I hope that you may do. Thank you......
+1 photos
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S
Sadiqjaffer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting to refund my money

I have recharged a subscription pack of sundirect ₹272 on 11/06/2019 [protected] through sun direct website. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to it. Refund my amount as soon as possible. I hope that you may do. Thank you...
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A
ajo_vargez
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct claims payment not received

Address:560057

I had made a payment/recharge to SunDirect via UPI(PhonePe app) on 13 jun 2019. The amount is Rs. 399. The transaction was successful & the amount was debited from my account. Citrus solution pvt ltd is the gateway of sundirect for transcation. But Sun Direct denies of the amount being credited to their account. I'm attaching a photo of the transaction details. Kindly look into it and do the needful....
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VISHU KUMAR Aimanianda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received payment - airtel mobile postpaid charges

Address:Udupi, Karnataka, 576201

Made payment for my AIRTEL mobile postpaid charges (Rs. 938.78) on 14th June 2019; my bank profile shows the transaction to be successful and money has been debited. Today, I received a phone call from AIRTEL office saying that payment has not been made. Could you please solve this issue?
Transaction descritpon: INB/[protected]
Vishukumar AIMANIANDA...
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A
Avinash Bharadhvaz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I've recharged sun direct through their app, money got deducted but the recharge was not done

Hello,

My Name Is Narendra Prasad,
My sun direct smartcard Number is [protected],
I've tried to recharge my account with My Sun Direct app,
Through UPI, Money got deducted but the recharge was not done,
When spoke to sun direct customer care representative she said that it's not sun direct problem and to recharge again,

As you're the gateway provider and to your account the...
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Dilip*2017
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from my account but not recharged my sun direct tv no..10633293294

I have recharged a subscription pack of sundirect ₹200.00 on [protected] dated 15/6/2019 through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...
+1 photos
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S
siluverusandeep
from Bhadrachalam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sbi debit card transaction to kotak bank account amount not received

Address:Warangal, Andhra Pradesh, 506002

My SBI Debit card transaction to Kotak bank amount Rs.1000 transferred,

but this amount not credited to my kotak saving account,

Transaction ID: OTHPG[protected] CITRUS PAY KOTAK MUMBAI

Transaction Date on 15:06:2019, Time:9:31pm.

I transfer from my sbi account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account CRN No[protected],...
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P
pravallika aits
from Mandal, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited from my account, but not credited to sun direct merchant

Address:Hyderabad, 500028

Hi,
I am done my sundirect recharge through my.sundirect.in site on 12th June 2019. When I clicked on recharge it was redirected to citrus payment gateway. In that I selected payment type as phonepay and the transaction was successful in phonepe app and amount was debited from my account. But citrus payment gateway page expired after some time and my sundirect recharge was not done. When I contacted phonePe guys they said that the...
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Guhan A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding transaction problem

Address:181A RAJIV GANDHI NAGAR.ULAGANERI, Madurai, Tamil Nadu, 625107

I paid my Sundirect top up amount on Google pay to your citrus account rupees 1059 on June 12 2019 Google pay has show that I have paid to your account but it doesn't credited on Sun DTH account kindly refund my amount in Google Play account I attached my Transaction ID with paid details it was debited from my my account but it doesn't show on my Sundirect account...
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Madesh’s
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct recharge does not reflect

Address:No.25,marie street,abishegapakkam,Puducherry., 605007

I have recharged a subscription pack of ₹294 on [protected] through sun direct apk.. The money has been deducted from my account by citrus solutions pvt ltd as the gateway of sundirect for transaction.But the money is not reached to the sundirect till now. I am attaching the screenshot for your refrence. Please do necessary action to get my sundirect get recharged as early as possible....
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Dhivya Devi
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge to sun direct

I have recharged a subscription pack of sundirect ₹199 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...
+1 photos
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sachinkamble2019
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel recharge is not done but money credited in citrus payment solutions.

Address:Malad east, 400097

I have recharged with Rs 399 for Airtel on 20th May 2019, through Airtel App. But the recharge is not done and the money is credited in Citrus payment solutions.

Mobile number [protected]( for Recharge)

Would you please help me to get my money back.

Here are few more details.
You have made an online payment of INR 399.0 with Transaction ID [protected] towards payee CITRUS PAYMENT SOLUTION...
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Alya Phen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct dth recharge amount not credited

I have recharged with 200 rs on jun 6 2019 and 200 rs on jun 7 2019 for sun direct dth recharge using google pay (upi transaction), but amount has not been credited till now. Kindly rectify my problem and credit my amount to my account for continuing sun direct dth services. My sun direct id [protected]and jun 6 upi transaction id :[protected] jun 7 upi transaction id :[protected]....
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Bashiruddin Sayyad
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sbi debit card transaction to kotak bank amount rs.25300 transferred,

Address:aswaraopet road,jangareddygudem, West Godavari, Andhra Pradesh, 534445

Dear sir
i am sayyad bashiruddin .I am from jangareddygudem, west godavari .Ap.
To day[protected] i have call from unknown number(91+[protected])time is 10.48 he said we are from state bank group your atm card will upgrade please
tell e your atm card last number and cvv number.I told atm card number cvv number.After that i have a message one time password.Again un known
call me tell me onetime password.I would...
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nirajnnair
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction from my bank account

Address:Thiruvananthapuram, Kerala

I am K P Shantakumari a senior citizen from Trivandrum and today on 7th of June 2019 I received a phone call from +[protected] saying that my debit card is blocked so if the details regarding my debit card including my cvv and otp is provided it could be resolved. So, I provided them with the details and later I shockingly found that Rs49875 has been transacted from my account using this citruspay. I have informed the police and filed...
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