Citrus Payment Solutions Complaints & Reviews

Dear sir,
I have done transaction for my sun direct account Rs.154 through google pay
from my HDFC bank account.
Transaction ID[protected]
On - 15 april 2019, 10.11 am
today is 3rd day of transaction.
more channels are missing and i have to add this amount in to my dth account. i have contacted sun direct customer care and as per their system they said within 3 hrs the amount should reflect...

Dear sir,
I made an online payment to nashik municipal corporation house tax online and the payment was cut from my acccount for rs 2138 and the transaction id is igafyfbyf3 at 11.05 hrs today on 17 april.
The amount is not showing to be credited in nmc hose tax account and a receipt is not generated where as i got a message from sbi saying amount got deducted from my account.
Pl help asap...

Hi,

I made a payment to ghmc regards to my property tax via ghmc app. The app used citrus gateway and the payment was made using google pay. The payment went through sucessfully from google pay but did not reach ghmc and i did not receive any receipt too. The uip transaction id is[protected]. Can the payment be reverted and refunded to passed to ghmc so that i get my property tax payment receipt.

Regards,...

I recharged rs:199 into my sun direct (Dth) through your website on 14/3/19 by google pay system (Idbi bank).

But my sun direct not recharged successfully. Pls recharge my sun direct dish or pls refund my cash.
I believe you, take a corrective action.

Ph:[protected]
Amount:199
(Transaction details attached file)...

Hi,

As i paid 554 recharge for my sundirect through citrus pay solution on12 april 19 but till now it is not processed. Those two days im struggling a lot to get my recharge and kindly tell me the reason why it was taking too long to process. If my recharge is not done means please refund my amount. So kindly solve this problem as soon as possible and here i attached my transaction detail below.

Regards br...

I have done recharge for 212/- (Telugu dpo 1 pack) for sun direct through its website. The payment was done from google pay through the sun direct website on 12/04/2019... 7:44:13 am

Upi transaction detail[a/c [protected]],
Bank - state bank of india,
Upi id- [protected]@oksbi
Google transaction id - cicagkckxk-sbw

I have contacted google pay and they have confirmed the payment done....

I transferred money to ghmc hyderabad property tax (Citrus solutions pvt ltd) using my paytm account. The amount is paid successfully to citrus solutions pvt ltd (Citruspay@axisbank) and i got the reference number id[protected] and is attached herewith. But the status of the transfer is shown 'failed' to ghmc hyderabad property tax. I waited for one day for refund but didn't receive. Kindly resolve the complaint and please refund my money....

I have recharged my sun direct dth with rs 591 on 12 april 2019 through citrus pay from upi of phone pe app the transaction is successful but the plan was not activated and the dth balance was not updated and the amount has been deducted from my account
Transaction i'd axi85ddcce2fef345b391bec99e099e812f
So i need refund or service should be activated...

I have done recharge for 210/- (Malayalam dpo 1 pack) for sun direct through its website. The payment was done from google pay through the sun direct website on 11/04/2019... 5.30 pm

Upi transaction detail[protected],
Bank - state bank of india,
Upi id - [protected]@oksbi
Google transaction id - cicagkck-omrzw

I have contacted google pay and they have confirmed the payment done....

On 6th april, I was making a transaction on Zara website via Citrus payment solutions through my BHIM UPI. The transaction failed but money was debited.
Transaction ID :[protected]
As per my BHIM upi app & ICICI bank, money has been successfully credited to citruspay@axisbank
PLease kindly refund the money, and do not advise me to contact my bank as I have already one so!...

Sunday morning 7thh april at 9.30 am recharged my dth package for rupees 230 through google pay.in google pay status is showing as successful payment and money has been detected from my account also. Showing as citrus solutions also received the same and pack has been purchased. But still now the package is not activated it's already 4days completed. Check this issue asap. Or need to escalate the same. Do a refund or activate the pack need...

Hi Citrus team,
Today (10th April, 2019), I tried to make comedk entrance exam payment two times but it got failed and amount debited from hdfc account both the times.,
In bank statement its reflecting INR 2, 427.14 + 2, 427.14 got deducted but in comedk payment page (Citrus) its showing payment failed.
Please let me know, when can I get money back and also please confirm is transaction is successful.

Transaction...

Sir,
i made top up of digital seva portal using citrus payment gateway, amt deducted from my account but not credited in digital seva portal account for rs.2200 on 10/4/2019. Name mukeshbhai dahyabhai chauhan. reason shows transaction cancelled. i have send screen shot of both account. for ur doing needfull at the earliest

thanks
mukesh chauhan...

I have made payment to hathway on 09th april 2019 at 12:05pm through upi method i. E google pay and it showed cancelled the moment i did all things needed to do the payment by google pay but my payment didn't reach to hathway but got deducted from my account immediately, after sometime it showed payment cancelled by consumer at hathway page. But still payment is not reverted back to my account, when will i get back my amount back?...

Hi team,

While doing payment for comedk entrance exam payment got failed but amount was debited from hdfc account once my ammount got deducted right it's not redirected comedk page simply amount deducted and no response
. I did my payment around 11.43pm[protected]
Could you please help to get my money back.

Email id - [protected]@gmail.com
Mobile:[protected].

Regards
Raviteja...

Hi,

I recharged an amount of rs.2, 199. On sundirect through upi. My money is debited by citrus. But is not showing on my sun direct account. Please do the needful and reply. Here are the transaction details

Citrus solutions pvt ltd has requested rs.2199.00 from you through upi. Donate directly for crpf martyrs via bhim. Send money to [protected]@sbi and help towards a noble cause.
Your a/c no. Xxxxxxxxx6932...

I have recharged a subscription pack of sundirect ₹199 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...

I recharged rs. 910.00 inr to my sun direct account no: [protected]through your site on 07.04.2019 through upi account niranjan256. [protected]@okicici (Karnatka bank) from google pay

From: niranjan d r (Niranjan256. [protected]@okicici)
Issuer bank: karnataka bank

To: citrus solutions pvt ltd (Citruspay@axisbank)

Google transaction id: cicagkdyl4vwba
Upi transaction id:[protected]

...

Dear sir/madam

On 4th april 2019 while i am making payment through hdfc net banking for property tax to gandhinagar municipal corporation for rs.1, 491.62 through citruseazypay the amount has been deducted by bank but the transaction showing failed and showed as

"we regret the inconvenience caused. The page you have requested is not available at this time"

The details are as under:
br...

I paid ghmc hyderabad property tax on 28th march 2019 at 16:46 rs.1926 from hdfc bank. My money got deducted and i was waiting for the page to show successful or failure transaction but it got strucked there and did not directed towards any page which is a failure. I waited for one week for refund but didn't receive. Kindly help. Or at least help in giving solution what to do to get my money back....