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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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Citrus Payment Solutions reviews & complaints page 92

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R
Ramsonam
from Akhnur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction made from my account

Address:Pindi sarochan kalan, 181131

Dear madam/sir,
This is to inform you that my yes bank accounts xxxxxxxxxxx5429 have been hacked by some one and fraudulence transactions have been done since 02.04.2019 and the amounts 19999 have been transferred in citruspay mumbai account (Pca:[protected]:[protected]. Therefore i humbly request you to please reverse the transactions which were made from my account immediately.
Thanking you.
With best regards!br...
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N
Nanda jishnu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct dth recharge

On 2 april 2019 i made a transaction for through goggle pay and transaction details upi[protected] transaction details, i recharged for $333 for sundirect dth, the amount is debited from my bank but it is not transferred to sundirect. Till now it it is not recharged please check and do the needful, if it is not credited to sundirect, pls credit back to my account...
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A
avn ajj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct

Have recharged a subscription pack of sundirect, ₹ 210 through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...
+1 photos
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R
Rommel Babu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted, but shows transaction failed

I have done a online transaction through citrus gateway for paying my bajaj life insurance premium, while completing the payment my money got deducted from my account and got a message that transaction failed. I checked my account which showed that the money has been deducted. Am hereby attaching the citrus transaction details below. Please do the needful as tomorrow is the premium date.

Dear customer,

An amount...
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Y
YOGESH GOWDA G R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun direct recharge failed but upi payment successful

Address:560091

I recharged sundirect on 26th march 2019.
Upi transaction shows successful but my dth provider says its unsuccessful. And also my account got deducted. There is no message from dth provider
My dth still says the pack has expired please recharge
Transaction id - axi30261dce1af74f20964b8ed1fe11de38

Recharged via upi [protected]@ybl
At 7 :30 pm pleasee look into this...
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L
Lihori
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown transaction

Address:Haridwar, Uttarakhand, 247667

On 20th march, transaction of 2990 rupees from a/c ending 8711 had been made to citrus payment solutions. And i am unaware of this action. I had recently done online payment and it had been transacted afterwards. Message did arrive but at that moment i thought it was regarding the purchase and didn't bothered to look. Please look into the matter and reply as soon as possible....
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A
Arul2018
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment & money deduction

My name is velayutham murugan, date 26/03/2019
I tryed to book flight ticket, from thiruvanathapuram to abudhabi for 20/05/2019, through to air india express website, but unfortunately money (10196.42 rs) has deducted from my bank account,
But ticket mail not received from air india express or ticket not booked.
Sbi transaction ref. No: [protected]igafsrqjn9.
Kindly verify my complaint...
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A
Anisshaikh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have recharged my sun direct dth... but it is not activated

Address:Nerul.Sector36, Mumbai City, Maharashtra, 400706

Hi i have done a recharge @199rs for my sun direct dth via upi.. But it is not updated at my dth account.. But detucted from my bank (State bank of india) it still says your account is experied... And in my sundirect app the transaction details is also not updated... I have done recharge to citrus solution...
Plz guys look after this

Sundirect card:[protected]
Mobile:[protected]
Package: tamil dpo 1...
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B
BoldBeauty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for my payment

Address:Bangalore, Karnataka

Dear sir

I am customer of hp gas no.667740 (Nayana. H. N), i have paid dtd: 03/01/2019, rs. 691.38 on pos[protected] at citrus pay govt txn #[protected]. For my hp gas, but it is not recieved by hp gas agency also not refunded to my state bank of india account.

Please take this matter immediately and do the needful asap.

Thank you.....
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P
Pruthviraj Masani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending transaction

Address:Hyderabad, Telangana

Ihave recharged a subscription pack of sundirect ₹1779 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible
I have done it on 3rd march 2019, its...
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N
nidhi neeraj asthana Srivastava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed booking

On 8th june 2018 i paid amount of 5273 inr even transaction was successful though booking was failed. I hv sent bank statement too. I called several times regarding this hv been told that it's break time going on or the person is not available to provide required information. So i didn't get refund yetfrom bank they hv checked regarding my transaction n told that it has deducted from my account n tranfered to the account of cytrus payment...
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J
Jaggu118
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sir, my amount is deducted through citrus spicesafar

Address:Visakhapatnam, Visakhapatnam, Andhra Pradesh

Sir, i'm jagadeesh kumar.
Account no:[protected]
State bank of india.
Sir, in my account my amount is debited to citrus spicesafar mumbai. So i want my money back refund so please go through below mentioned details.
Thank you for using your sbi debit card 4966 for a purchase worth rs3000 on pos 70014552 at citruspay spicesafar txn#270760. If not done by you, forward t...
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S
Shankarmahadk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mera paisa wapas kar do

I'm shankar mahadik from pune state. I would like to give a complaint regarding the online payment transaction for hp gas booking.

Consumer no:606091
Consumer name:bhargavram hp gas
Registered mobile no: [protected]

Actually my complaint is, i was book the hp gas cylinder on[protected], around, with booking reference no is:593430and bill was inr 650.
I did this bill payment through online...
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D
DATTA68
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment for anurag gas agency

Address:Santkrupa Nagar Chikhali Akurdi Road, Chikhali Pune 411062, 411062

Dear sir i am mane payment of rs. 700.67 for gas booking. Dated 04/03/2019. Transaction no. Is [protected]. Payment receipt attached. But this payment is not received in anurag gas agency for gas booking i have not received gas cylinder my payment is successful, payment made in idbi bank ltd. Nigdi branch. I am received following sms for payment (Dear consumer, hp gas has started secured payment for your lpg cylinder. Kindly pay https://smartlpgprod.hpcl.co.in/EzyPay/h/[protected]).br...
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B
Bharath Siva
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need a refund from citrus payment solutions

I transferred money to sakthi travels (Citrus payment solutions) using my paytm account. The amount is paid succesfully to citrus payment solutions and i got the reference number and is attached herewith. But the status of the transfer is shown 'failed' to sakthi travels. Kindly resolve the complaint and please refund my money. Expecting your response at the earliest......
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S
Seminplr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge to sundirect

Address:Kakkanad, Ernakulam, Kerala, 682030

I have recharged a subscription pack of sundirect ₹235 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as possible...
+1 photos
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S
shivratri
from Chengalpattu, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transactions have occurred from my bank

Dear madam/sir,
This is to inform you that my yes bank accounts xxxxxxxxxxx3238 have been hacked by some one and fraudulence transactions have been done since 02.03.2019 and the amounts have been transferred in citruspay mumbai account (Pca:[protected]:[protected]. Therefore i humbly request you to please reverse the transactions which were made from my account immediately.
Thanking you.
With best regards!
Shiv...
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V
vivek kalaichelvan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call as sbi office and cheated 60000

Address:638009

Hi,

Got a call from a person telling he is from sbi bank and he informed me that smart card needs to be dispatched and so we need to confirm your card details. He got the card details and he told he needed an otp confirmation. As we trusted that he is form sbi bank we told the otp and the found that he has cheated us the money. Money was deducted as rs.19999, rs.19999, rs.9999, rs.9999
Please help to resolve it.br...
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R
Rubinakabu
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount withdrawn from account but no recharge done

I recharged Sun direct with Rs 210 yesterday using Citrus payment solutions. the amount is paid succesfully to your team and I got the reference number and is attached herewith. But the status of the recharge is shown 'Failed'. the recharge has not been done yet. Kindly resolve the complaint and Please refund my money. Expecting your response at the earliest...
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M
Mrudula S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

application form for comedk was unsuccessful but cash was deducted

Address:#,8 bcmc layout Raghuvanahalli Kanakapura main road, 560062

Hi,
We had to apply for comedk exam all was done even transaction through citrus pay was done through hdfc bank we got the message aslo. But we got message that our application was unsuccessful. So please do the needful. I have mailed to citrus [protected]@payu.in so please do the needful when will i get the amount back of rupees 1527. If you have any contact number of your company please send...
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