[Resolved] Citrus Payment Solutions — I made payment to kesco which was completed but money deducted | |||
Desr sir i made a payment to kesco via your gateway but that payment was not received by merchant and money from my account deducted.. How should i receive my money back? For details i attached screen shot of the psynet fail page. Details Amount: 1686 Mob. : [protected] Email : [protected]@gmail.com Kindly revert asap because money was already deducted from my account and yet not received to merchant. Was this information helpful? | |||
Mar 24, 2020 Complaint marked as Resolved Verified Support Feb 21, 2020 Citrus Payment Solutions Customer Care's response Hi Ankit, We regret the inconvenience caused. Please share the Transaction ID or the statement of deduction so that we can check and assist you with the status. Regards, Citrus Support Team | |||
 3 Comments | |||
Comments
On 15 Feb I did a payment on citrus solutions Pvt of 1600 through gpay.The money has been debited from my account but still it's showing on the application page that your payment was unsuccessful.Kindly contact me for my details.
Citrus Payment Solutions Customer Care's response, Feb 28, 2020
Verified Support
Hi,
We regret the inconvenience caused.
Please share your transaction details along with the screenshot of the payment so that we can check and assist you with the status.
Regards,
Citrus Support Team.
We regret the inconvenience caused.
Please share your transaction details along with the screenshot of the payment so that we can check and assist you with the status.
Regards,
Citrus Support Team.
Hi. I paid to KSDTC via Citrus solutions payment gateway in Google Pay UPI . In App it's showing as Paid but web portal showing as failed. Kindly refund the amount ASAP.
Citrus Payment Solutions Customer Care's response, Mar 4, 2020
Verified Support
Hi,
We regret the inconvenience caused.
Please share the screenshot of transaction details so that we can get this checked for you on priority.
Regards,
Citrus Support Team.
We regret the inconvenience caused.
Please share the screenshot of transaction details so that we can get this checked for you on priority.
Regards,
Citrus Support Team.
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
[protected]@gmail.com
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