[Resolved] Citrus Payment Solutions — property tax payment not passed to ghmc | |
Hi, I made a payment to ghmc regards to my property tax via ghmc app. The app used citrus gateway and the payment was made using google pay. The payment went through sucessfully from google pay but did not reach ghmc and i did not receive any receipt too. The uip transaction id is[protected]. Can the payment be reverted and refunded to passed to ghmc so that i get my property tax payment receipt. Regards, Srivatsav meda Was this information helpful? | |
May 16, 2019 Complaint marked as Resolved Verified Support Apr 15, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
 3 Comments | |
Comments
Recharged amount not created to beneficiary account
Recharged for sundirect today morning through Google pay still account not activated checked with my end as it's successful it's pending with you kindly check and update
Citrus Payment Solutions Customer Care's response, Apr 17, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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Please find the attached file
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team