Citrus Payment Solutions Complaints & Reviews

I'm t. Bhadrarao, kakinada, east godavari district, a. P., state. I would like to give a complaint regarding the online payment transaction for hp gas booking.

Consumer no: 18900
Consumer name:mr. T. Veera bhadrarao
Registered mobile no: [protected]

I was book the hp gas cylinder on[protected], at 11.44 hrs,, with hpgas bkngno. 526992 con 18900 bkng clrd 20. Feb..2019 sri agency gas i'd otp. 3105 http://ezpay.hpcl.co.in//ezypa//h//[protected]. pay for refill

I paid the amount rs.697.12 via the above link and got the successful transaction message. But when the gas delivery came the distributor denied for the online payment received confirmation. However, the amount is deducted from the bank. Please help me in refunding it. If this is the case i will never dare to do online payment.

I hope my problem will solve very shortly in your special care.

Please find the attachment which includes all the supportive documents.
If any more document or details required please feel free to ask me.
I expecting your valuable positive response to following mail/mobile.

My mail id is: bhadrarao.[protected]@gmail.com
Mbl. No: [protected].

Online sbi bank transaction

Transaction of rs. 697.12 from your a/c no. [protected] of sbi to citrus payment solutions pvt. Ltd. Is 30423599.

Hi team.

On jan 11, 2019, i booked a gas refill and got a message with the link to pay online for the booked cylinder.

I did the payment online thru citrus pay using my upi app phone pay. Amount got deducted and the transaction was successful.

But gas agency said they did not receive the payment and they have collected payment in cash from me.

Later on, i kept calling them and checking the status of my payment. They said they have not received any amount for the give transaction details.

I am attaching the screenshots for your reference.

Hello i m from ahmedabad and i received call as a sbi staff to stop my old debit card and to start my new debit card. I trust that man name h a sharma and gave my old debit card no after that i realised that 17000/- has been transferred to[protected]citruspay spicesarar account. Pls help me i need my money. That person call me and reply me after froading me. And this is the no citruspay spicesafar in which my money transfer[protected]. Even i do police complaon also. [protected] this is his mobile no. Pls help me i really need money back

4 Fraudulent transactions from my account in City Union Bank - 2 from IFS Code:CIUB0000528 and 2 from IFS Code:CIUB000023
06/02/2019 3.28PM RS.19999.00 ECOM70014552 CITRUSPAY SPICESAFAR MUMBAI IN
06/02/2019 3.49PM RS.19999.00 ECOM70014552 CITRUSPAY SPICESAFAR MUMBAI IN
06/02/2019 3.44PM RS.19999.OO ECOM70014552 CITRUSPAY SPICESAFAR MUMBAI IN
06/02/2019 4.13PM RS.19995.00 ECOM70014552 CITRUSPAY SPICESAFAR MUMBAI IN

Transaction no - [protected]
Amount - 673.34
Date - 7/2/2019
Time - 10:33:11 am

Have done transaction but the distributor have not received the amount..

There have been deduction in my account

My consumer no - 629118

Now have paid in cash and received the refill..
There is no costumer care no. Of paymantra or hp gas..
Really fade up of this online transaction

Hpgas bkngno 529510 con 635068 bkng clrd 31. Jan.2019 varna valley co - otp 3971 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill. I have paid through the link and the transaction id is
Acct xx6625 debited with inr646.29 on 03-feb-19 and [protected]@axisbank credited. Info:upi[protected]. But varna said that they didn't receive any payment

We have not received the citrus refund which we had invested in 2012 for six years. When they are refunding? Their agents have collected our bonds and not given any assurance. We have not received our money still now. We have filed the case against the citrus check inns regarding showing no interest in payment of our funds. We want to immediate action as chit fund scam is going on in west bengal. We have to check if chit fund scam is connected to citrus check inns immediately. Why citrus check inns is delaying our payments. We want cbi enquiry immediately. We want to check if any police or political leader is involved in it. Its poor people's hard earned money to be released immediately.

rs.662.32 for the gas on the link sent with the message which was paymantra. I was still charged by the gas station saying that if is paid online they have got no information so i had to pay him in gas. I did not even get the refund of the amount nor the gas. The gas station people checked for the transaction online in their system which does not eben show any transaction made online by me.
I am attaching the picture of the transaction confirmation and also the pictures of the online hp site and the receipt i got tor the paymantra in cash.

Dear sir/madam

I made transaction on 28 december 2018 through phonepe, transaction id: p1812281024343217007088
Amount was 819.14

This transaction was for online payment for hp gas cylinder booking.
Now bank says amount debited and merchant says amount did not receive.
Provide me some solution.

Phonepe [protected]
Praveen kumar dara
[protected]@live.com

Ref: Name: Vijay Snehi
M.No.: [protected]
email: [protected]@gmail.com
Transaction Ref:[protected]
Transaction date: 31.01.2019

I have paid my Huda Water Bill through net banking of hdfc, but it is not credited on huda official site under my Consumer number 12217666, it is shown as payment not made on official site www.waterbilling.hsvphry.org.in while it is debited from my bank account with reference number[protected], and it's showing as payment made to citruseazpay. For your Kind consideration i am enclosing herewith the screenshot of the entry reflected in my bank statement of the payment made for huda water bill payment.please help.

I make a payment of 1260/- for NIOS DElEd Exam by citrus payment gateway by HDFC Credit card & amount is debited two times while transaction was failed both times on[protected]. please refund 2520/- my amount.
Contact no:[protected]
Email. Id :[protected]@gmail.com
Website: www.deled.nios.ac.in
RollNo - [protected]
student Name - Km Saroj Verma

Hello,
I made my property tax payment using ghmc app - citrus solution as interface as my amount has been deducted but the tax due remained as same and i haven’t received any acknowledgement so i request you to sort it out.
My maid id is [protected]@gmail.com
Please reply me the requirements to sort the issue to the above mail id hoping an quick reply thank you.

I make a payment of 2400/- for comedk exam by citrus payment gateway by hdfc via net banking the amount is debited but the transaction is failed please refund my amount
Contact no:[protected]
Email. Id :[protected]@gmail.com
[protected]@gmail.com
Bank name :hdfc
Site name:citrus foundation via net banking
Thanks for paying rs.2, 427.14 from a/c xxxx0813 to citruserafoundationi via netbanking. Call [protected] if txn not done by you

Yesterday i payed rs.300 for registering my college account, the screen shows payment successful and amount was also debited from my sbi account. But the required operation of college account opening was not done as the payment site exited the page. Plz help me its urgent.

Merchant order number:
10802a2006193
Citrus reference number:
Ctx[protected]
Order amount:
300.00 inr
Transaction date & time:
Jan 19, 2019 06:52:08 pm

Dear sir/madam
i am vimal paid electricity bill for the month of January 2019 on[protected] through My Airtel app an amount of Rs.356 but, i didn't received any information from electricity department, but i received a message form my airtel app as you have made a payment of APCPDCLOB for[protected] of Rs. 356.00 from wallet [protected] with Transaction ID [protected] and I received a message from my bank account that my account has been debited with an amount of Rs.356

Thank you for using your sbi debit card 510xx4785 for a purchase worth rs19999.0 on pos spicesafar11418 at citruspay spicesafar txn# 296347.
I would like to bring to your knowledge a cyber fraud done with my sbi account*515. Atm-[protected]. Amount of 19, 999has been deducted from my account for the purchase mention above at the same time. I request you to look into the matter and cancel the transaction.
Expecting your...

HPgas bill has shown RS.744.50p and citrus pay required RS.745.99p.for my consumer number 679060.The amount RS.745.99p debited from my up account. The transaction number sending by attaching screen shot. Please confirm the payment and send a receipt for the said transaction.

There was no message from you about the payment received message.

Kindly resolve the problem.

I booked a gas on 01/01/2019, after booking completion, i received a message in my mobile no. - [protected], which was"hpgas bkngno 538956 con 604491 bkng clrd 29. Dec.2018 janata consumer otp 4923 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill". Then i paid rs. 715.93/-, against that booking. Transaction id no. - [protected], date-01/01/2019, time - 6:32:36 pm. But, at the time of delivery our distributor told me, there was nothing any payment. They does not received any payment regarding my booking. But, i have already done that payment. Then distributor force me to give another payment. I also paid that money. So, i paid twice the money against one cylinder booking. I also lodged complain regarding that issue on hp gas customer care (Complaint no.[protected] & online sbi customer care (Ticket no. - [protected]) also. Kindly follow this matter at earliest.

I give the bank transaction details, from where i made this transaction :

1 jan 2019 1 jan 2019 to transferupi/

Dr/[protected]/citru
S s/utib/[protected]@-

Transfer to[protected] rs. - 715.93" (State bank of india) (Ifsc code - sbin0003882), (Account no. - [protected]) (Name - sonali ghosal). Please help me and refund my money (Rs. - 715.93/-) as soon as possible.

My contact details -

Name - sonali ghosal
Mobile - [protected] / [protected]

From my brother's sbi account ₹9000/- has been taken away by fraudster using POS KOTAK 1194565 on 5 Jan 2019.
Please find the culprit and help in returning my amount.

By same fraudster using different process ₹28, 800/- debited from another account.

Please please help me.

Dear/sir,
I am writing on behalf of my mother and brother whose sbi a/c have been debited by online fraud of total amount of ₹37800/-.
I need help from your end.
Details of the customer and unauthorised transaction are as follows-

A) Customer name- NAMITA DEVI
Two unauthorised transaction ID in this account are-
a[protected] Amt deducted- ₹20000/-
&
b[protected] Amt deducted- ₹ 8800/-

B) Customer Name- GAUTAM KUMAR

Unauthorised transaction ID[protected]
Amt deducted ₹9000/-.

(Both account lie in sbi barkakana, branch code - 5989)

Please help as neither home branch nor police has come to our help. Please find the guilty and give us information regarding-

Fraudster Name
His bank and bank account no. (If any)
His address.

Please solve my problem. And if possible help me in returning the money.
I will be very grateful to you.

Thank you.

I have paid hp gas bill through citrus payment solutions but not debited to gas agency by name sujatha gas agency, ramanthapur, telangana state.
My name. V. Sivaiah
My gas consumer no.742925
Bill amount paid rs.757.68
Payment made on.02.01.2019
Payment made through citrus payment online by sbi credit card.
My phone no. S [protected], [protected]
Gas agency name. Sujatha hp gas agency ramanthapur telangana state.
Sir
Again i have paid by cash to hp gas cylinder delivery boy of sujatha gas agency.
Please make effort on this compliment and adjust money for next refill booking or return to my sbi credit card as early as possible.