[Resolved] Citrus Payment Solutions — transaction to kotak mahindra bank. through citrus payment
I had completed my payment of rs.5000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 22.9.2017. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is inva359bfa88d. Please give me the solution. Im in need of money
Complaint marked as Resolved Oct 30, 2017
[Sep 25, 2017] Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified SupportCitrus Payment Solutions Customer Care's response, Sep 27, 2017
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Citrus Support Team
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