[Resolved] Citrus Payment Solutions — transaction to kotak mahindra bank. through citrus payment | |
I had completed my payment of rs.5000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 22.9.2017. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is inva359bfa88d. Please give me the solution. Im in need of money Was this information helpful? | |
Oct 30, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 27, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |
 9 Comments | |
Comments
I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 24/10/2017. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is INVf2FACeBc688 Please give me the solution. Im in need of money
I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 24/10/2017. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is INVf2FACeBc688 Please give me the solution. Im in need of money
I had completed my payment of rs.1000 for my savings account in kotak mahindra bank through debit card payment powered by citrus payment at online on 22.12.2017. The transaction status is error timeout . But still now i have not get back recieved that amount in my account. Please help me. My transaction id is=[protected]. Please give me the solution. Im in need of money
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Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through karnataka net banking payment powered by citrus payment at online on 05.03.2018. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is inv1eaa7887. Please give me the solution. Im in need of money
Citrus Payment Solutions Customer Care's response, Mar 5, 2018
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
• Citrus Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
• Citrus Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
I had completed my payment of rs.500 for opening a savings account in kotak mahindra bank through SBI payment powered by citrus payment at online on 04.07.2018. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me. My transaction id is INVBB39126e94 . Please give me the solution. Im in need of money
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I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through Axis debit card payment powered by citrus payment at online on 06.10.2020. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me.
I am attaching the snap of transaction.
![]()
I am attaching the snap of transaction.
I had completed my payment of rs.10000 for opening a savings account in kotak mahindra bank through Axis debit card payment powered by citrus payment at online on 06.10.2020. The transaction status is also success. But still now i have not recieved that amount in my account. Please help me.
I am attaching the snap of transaction.
![]()
I am attaching the snap of transaction.
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We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team