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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
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400011

ClearTrip reviews & complaints page 34

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Address:Mumbai

I booked refundable tickets with freedom fare on march 10. They charged me for canceling trip without charges. Tickets were cancelled in april and i have been following up since but still have not received any refund.

Regards,
Neeraj...
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Akriti kapur 2501
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No ticket issued and amount deducted

I had booked a return ticket to delhi at 10am, got a response back saying that the payment has been unsuccessful and therefore refund for the same shall be processed.
I went ahead and booked another ticket and to my shock, i got ticket from cleartrip at 10.35am.
I asked for refund as they had mentioned payment failed. But they have refused to do so.
This is truly unacceptable and highly unprofessional....
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Eileen Sigua
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Full refund for 6 tickets

Address:INDIA
Website:www.cleartrip.ae

Dear,

Im Eileen Sigua, Filipino citizen and currently working in Dubai, UAE
I had booked for 6 tickets in Cleartrip on Jan 21, 2020 for me and my family.
total amount of the tickets are more than AED 11, 000. however due to covid, airlines itself cancelled our booking, email sent from cleartrip informing us that full refund can avail due to covid. Then another email received on May 2020 that changed are made...
+7 photos
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Address:Mumbai
Website:www.cleartrip.com

I have flight tickets booked for April 21st 2020 from Bangalore to Mumbai for spice jet flight with pnr number F7ULGS.The ticket was booked through the Clear trip.Because of covid, we were supposed to get a credit of this cancelled tickets but havent got any.I have deleted the cleartrip mail which had the cleartrip id.
I want to book new tickets for same people for Dec 10th 2020.Spicejet staff says have to take this up with the cleartrip...
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I do have booking from clear trip from Mct to cairo and return (607-[protected], 607-[protected])
and in last June I use app of clear trip to open my ticket ( plz find the attachment screenshot from my mobile ).

and I left without choose any date for new travel as Oman airport still closed, and now when I requested them for new ticket they asking me to call eithad call center, when I did call them they mentioned that my...
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Abhijit Singh Wadhwa
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Refund for my flight bookings (ref 191230796322)

Address:609 Jade Residence DSO Dubai

Dear Sir/Madam

I made a booking in Dec2019 for my parents through Cleartrip and was charged AED 2070 for to and fro flight. Due to Covid all flights go cancelled and Indigo confirmed 100% refund for our tickets. I was asked by Cleartrip that the refund will be made within 60 days from the date of cancellation. It's been almost 8 months since I have been contacting this company for the refund. After sending more than 20 emails,...
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I have booked a Ticket for my family members from Bhubaneswar - Bangalore one-way (Trip ID:[protected] for 1st may but due to COVID-19 my flight got cancelled from airlines for which I suppose to get the full Refund but till today I have received Rupees 3026 to my credit card but remaining amount 12500 have not received yet to my credit cell nor to original mode of payment for which I am continuously following up over email but no replay...
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tanyya
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Cancelled Air ticket refund

I booked my air tickets on May 23rd, 2020 from Cleartrip . My GOair flight got cancelled for which i requested the refund from airlines and it has been initiated by the airlines for which i received the email as well . i forwarded the email to Cleartirp customer care asking for my refund amount already been credited in their account by airlines. After number of follow ups, i am still not receiving any reply from them neither they are ready...
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AbhishekBarthwal
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Refund not given in full

Address:DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E) Mumbai Mumbai City District Maharashtra India - 400011

My trip got cancelled by airline (Trip ID:[protected] and they refunded the the full amount.
but clear trip has refunded only 10655 out of 21447.
the number given in their app is switched off since ages.
there seems to be no way to contact them.
Need a full refund and will never visit this website again....
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Website:cleartrip.com

I cancelled my tickets due to corona and the Airlines refunded the tickets.
But ClearTrip only refunded one way ticket.

I have raised this complaint through their website and email from 10th of June with almost over 30 emails.

Clertrip has been continuously diverting from the topic and saying my refund has been processed and not pending But Still i got only one way refund money. I got confirmation from...
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Trip Id:[protected]
PNR O4KMJB
Passenger name: Bangalore Narayana Murthy Viswanath
Flight dates: Onward -- 05/04/2020
Return -- 11/04/2020
Flight details: Bangalore - Munich - Paris
Paris-Munich-Bangalore...
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I booked a hotel through Cleartrip. Trip ID[protected]. I have received multiple emails that refund has been processed and will be credited to my account within 14 days. Today I have received any email that refund would have been credited to my account. If not received, i need to call +[protected]. When i am calling this number (+[protected], it is asking me to select options hotels and then asking me provide trip Id. After entering...
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My flight on 29th August 2020 from Delhi to Nagpur, was cancelled by airline themselves GoAir. I got Rs Zero amount as a refund. How is this possible?. I am eligible for full refund Rs 3610, as flight was cancelled by airline themselves. There is no satisfactory response from Cleartrip....
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ajsraina
from Balasore, Odisha
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refund of ticket booking trip id : 200609899928

Address:FLAT NO S-1004,10TH FLOOR, LOGIX BLOSSOM GREENS

Hello,
Its more than 3 months and I have not received my refund amount of Rs 4234/- as the flight was cancelled and below are the details

TRAVELLERS AIRLINE PNR TICKET NO.
Mr. Ajay Raina O8VQQJ

when shall i get my refunded amount...
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V
VidushiK
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Need my refund money

Hello, i have been trying to contact clear trip since a month to cancel my flight tickets to usa which were booked before corona virus outburst. I & my husband were going to travel on the 7th of april to & fro. Air india claims that they will not be deducting a single penny of the amount & they will refund the application in full and we will get it back from the application. I need a confirmation from clear trip without which i can’t apply...
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Shyampandita
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Non refund of my cancelled tickets

Address:Unit No. 001, Ground Floor, DTC Building, Sitaram Mills Compound, N.M. Joshi Marg, Lower Parel, Mumbai 400 011.

Dear sir,

I had booked my air tickets vide trip id:[protected] for chennai - delhi (Date of travel : 7th august 2020 - pnr : lfd5ri) and delhi - chennai (Date of travel : 12th august 2020 - pnr : ccqj7l) with indigo airlines which were subsequently cancelled by the airlines. M/s indigo airlines have confirmed that they have processed my refund of rs. 2697/- against pnr : lfd5ri and rs. 2773/- against pnr : ccqj7l on 6th august...
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Hi, i had booked ticket from delhi - kolkata - delhi for 17th may 20 and return 23rd may 20. Due to covid 19 all program cancelled. Since then i had been trying so many times to call to your call centre but non of the number is working. Also i had tried to cancel that on line but that was not possible as well.

Please cancel the trip and refund the amount as earliest.

My phone no. [protected]

Trip...
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Hi,

I have booked a round trip from delhi to mumbai 24 jul.
But the delhi to mumbai flight was cancelled by the airline and they even have refunded the amount to cleartrip and i also cancelled my mumbai to delhi flight as well. But i didn't receive the refund yet. I tried to call them, but they are supporting through call centre. I then sent two or three emails as well. They are even bothering to reply or refund. br...
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Goair has refunded more than 45 days back. The money has not reached me, nor it's in cleartrip wallet.

I am not sure where my hard earned money is from all these days.
This is not acceptable to keep customer in dark for their own money.

Moreover, number provided by you [protected] doesn't work.
You don't reply to emails.
You have a place in contact us your app, where we can put details...
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M
Megha Khanna Khanna
from Pappinisseri, Kerala
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Refund complaint

I was booked a cleartrip pnr no. M5h1kq; id no. [protected] for air asia on date 30 march 20. After several follow ups only half amount has been return (2378) balance amount 2378 is pending since 8 months and no call pick from cleatrip...
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