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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 30

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Refunded amount of my ticket PNR LGZP6S hasn't been credited in my account. Please look into this problem, otherwise legal action will be initiated against the cleartrip....
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Address:Ravi Pattabhi Ramayya; A101(A-Block); Nafees Residency, Beside Income Tax Towers, A.C.Guards (Near Lakdi-ka-pool), Hyderabad -500004. (M) 9978201608

From: "ravipattabhiramayya"
Sent: Fri, 20 Nov 2020 23:07:43 GMT+0530
To: "[protected]@clearme.com"
Subject: Refund of Rescheduling charges - Reg.

Dear Cleartrip Executive,

I have booked flight tickets through your website for SUNDAY (22.11.2020) from Hyderabad to Ahmedabad (to and fro).

Unfortunately, the Gujarat Government declared weekend curfew (21st & 22nd Instant).br...
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T
Tintu Jose
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Looting people

Please never use Cleartrip. I had booked a ticket for my friend under freedom fare something they had when I was booking a ticket for her. With freedom fare, there is zero cancellation fees and you get your entire money back with even the fees included. They of course charge an extra amount for this. I bought a one way ticket for AED 529 with taxes and fees. I paid an extra AED 86 for freedom fare so when I request for a refund, I can get...
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K
KAMAKHYA PATHAK
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Not getting my ticket PDF

Hi

My clearTrip TRIP ID is[protected]. My flight is scheduled for tomorrow and I dont have my ticket yet....
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I have booked my tickets using ClearTrip ( Trip ID[protected].

The trip was cancelled due to COVID19 and it was announced that Cleartrip will refund full amount (AED 3447.0).

I got the refund AED 696.00 only!!! .. Now I am looking into the description it says all sort of deductions including "Wallet cashback charges" which is AED2, 176.00!!.

This is never expected and how can it be called as...
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D
Dinabandhu Mohapatra
from Powai, Maharashtra
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Cleartrip Trip ID 201016675852 which was canceled by the airline not refund my amount

Dear Sir I have done ticket from Tirupati to Vijaywada .On Air India
DATE 25 OCT 2020 10:15
PNR- J7CNE
ON CLEAR TRIP
Email - [protected]@gmail.com
Passenger details-
Motilal Pradhan
Subash Malik

The above flight was canceled
Till I have not received my ticket amount.
Please do the needful action...
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D
Dinabandhu Mohapatra
from Powai, Maharashtra
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Trip ID 201016675852 which was canceled by the airline not refund my amount

Dear Sir I have done ticket from Tirupati to Vijaywada .On Air India
DATE 25 OCT 2020 10:15
PNR- J4CNE
ON CLEAR TRIP
Email - [protected]@gmail.com
Passenger details-
Motilal Pradhan
Subash Malik

The above flight was canceled
Till I have not received my ticket amount.
Please do the needful action...
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S
sss411
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Refund a ticket

ID[protected] since near 3 months I canceled day of booking after few minutes called many times for refund and nothing please clarify when and how much as early as possible...
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B
banerjeeamar
from Mumbai, Maharashtra
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Refund not getting

Address:nashik

Dear sir,

i have ticket on 03.11.20 through icici bank imobile apps, but spicejet cancel flight no sg 241 on 06.11.20, but till am not getting my refund amount, which is pay by ur gate ways .my ticket details as below .

passenger name kaustubh banerjee
uma paul
Asmita paul
PNR ZGEPQN/SG
MY MOBILE NO [protected]
email id [protected]@gmail.com

KINDLY DO THE HELP...
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S
sanjeev1974
from Noida, Uttar Pradesh
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Booking against credit shell

Address:A2/202,1st floor,Gulmohar, Ashadeep green acres

Booking agent clear trip
1.Trip ID [protected].
credit shell INR 1335.00
PNR (R6B9FL)spicejet
I mailed them my PNR and trip ID.They acknowledged the creditshell and asked me the travel details like passenger name etc and said an email link will be provided to pay the difference amount..I provided all details on 17th november.t.I wanted to book a ticket for my wife and two kids on 14 the December from Delhi to chennai.I...
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S
Sahilhooda1494
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inability to use amount in credit shell under trip ID 200312802016

R/S,
I have made several attempts to make new booking using amount available in credit shell (in trip I'd[protected] under PNR KCSE3D)using Cleartrip website. But every time it failed and it is being shown that " Traveller details are not same". This is totally incorrect.It is evident from the image aboove

I have already written several time but every time same response is being received and my issue...
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P
Pankajio
from Imphal, Manipur
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Regarding refund of amount in r/o cancelled flight ticket

Sir,

It is here by informed you that I have cancelled my flight ticket today/19.11.2020 for the Cleartrip I'd[protected] journey from Bengaluru to Ranchi on November 25, 2020.
2. The amount has already been refunded to your account I.e Cleartrip by the Go airways and the information has also been sent to my email id. The amount may further processed to my account at the earliest.

3. Thanking you.br...
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P
Pankajio
from Imphal, Manipur
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Regarding reg schedule of flight ticket

I have booked my flight ticket from Bengaluru to Ranchi on December 25/12 through Amazon which was further processed by Cleartrip/1200hrs. But ticket was self rescheduled on the same day in the evening. But it will not solve my purpose of journey. Hence, I have requested to reschedule the same flight ticket for December 03/direct flight from Bengaluru to Ranchi, the support of Amazon assured for quick resolution and reply from Cleartrip within...
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Address:29/B ,P & T colony,trimulgheery.,Secunderabad.500015 contact no india 8329093774

We received your request to know the status of your refund for Trip ID[protected].

We checked with the airline and see that they have deducted the following cancellation charges post deducting our charges :

Booking Amount: Rs. 12, 146.00
Airline Cancellation Charge: Rs. 6, 006.00
Cleartrip Cancellation Charge: Rs. 1, 298.00
Convenience Fee: Rs. 899.00

Total Cancellation...
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Spicejet (PNR DDW1RQ ) has refunded amount to clearTrip (BOMCL23479) and after that i sent email to refund back that amount to my account but there is no reponse, also there is no way to reach customer care number to talk.
Request to look into this....
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Address:Bhopal

I had mad the booking through Cleartrip for a flight ticket on 11th November. I have not received a refund or an update about the same till date. My payment platform was Amazon pay. I need a status and the refund to be initiated and completed as soon as possible.
This is urgent .

Extremely unprofessional behaviour....
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S
Sankho Maitra
from Gurgaon, Haryana
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Not paying the promised refund for Flexify rescheduling

I had booked my flight ticket with Cleartrip on 6th Oct, 2020 for traveling on 30th Nov, 2020. I had paid extra money then for a scheme called "Flexify", according to which I would be charged very little for rescheduling.

I rescheduled the flight on 11th Nov, 2020, changing the traveling date to 23rd Nov, 2020. There was a note in the rescheduling page saying that I need to pay the full fare amount again, and they would refund...
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R/S,
I am trying to book flight using the amount shown in my credit shell under PNR no. KCSE3D ( for the flight from Guwahati to New Delhi dated 6th April 2020 ).
However it is being pointed out that the passenger details for both the trips are not matching which is totally incorrect. Kindly resolve my issue as soon as possible so that I may book my new ticket using my credit shell amount. I shall be very grateful to you.br...
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Hello

I hope and wish someone dissent and responsible person read this complaint, because I already lost my trust with everyone I have been talking so far from your team.

My Name is Armand Kuke.

I have made a booking for my family 5-tickets from Tirana to Abu Dhabi on August 26th flight. trip ID[protected]. Due to the Covid-19 Restrictions I called to cancel this trip because my parents cannot...
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Address:Hope Apt. Nehru Nagar, Patliputra, Patna 800 013

I booked a flight for Patna to Kolkata for 3rd sept, 2020 on Go air flight G8 873, which was later on cancelled by the airline through notification from the airline on call and via email.

Following which I cancelled my flight on cleartrip. Its been more than 3 months now and still have not refunded any amount by cleartrip.
Attaching image of flight ticket and cancellation mail from airline as evidence.

They...
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