Cleartrip — refund not processed but mail received as cancelled and provided incorrect refund amount while re booking tickets
Mumbai, Mumbai City District, Maharashtra, United Arab Emirates
LoLouisjeje on Feb 17, 2019
1. On 6th feb i spoke with clear trip agent to reschedule the tickets at same time i asked the agent if in case if i cancel my tickets after rebooking what would be the refund amount more than 4 times and confirmed i will be getting around 900 aed to 1000 aed hence i rebooked my tickets to feb 11th.
2. On 10th i requested to cancel both ways up and down 4 tickets they informed me i will be getting only 512 aed so i raised compliant for false information given to me by clear trip agent and also requested to cancel the tickets.
No refund done and i am calling cleartrip but getting will get call back in 48hours
[Feb 17, 2019] ClearTrip customer support has been notified about the posted complaint.
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