Cleartrip — refund not processed but mail received as cancelled and provided incorrect refund amount while re booking tickets | |||
1. On 6th feb i spoke with clear trip agent to reschedule the tickets at same time i asked the agent if in case if i cancel my tickets after rebooking what would be the refund amount more than 4 times and confirmed i will be getting around 900 aed to 1000 aed hence i rebooked my tickets to feb 11th. 2. On 10th i requested to cancel both ways up and down 4 tickets they informed me i will be getting only 512 aed so i raised compliant for false information given to me by clear trip agent and also requested to cancel the tickets. No refund done and i am calling cleartrip but getting will get call back in 48hours Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Trip id no:[protected] i took two way ticket from dubai to trivandrum and trivandrum to dubai on aug 1st 2019 and 17th aug 2019 but i cancelled the trivandrum to dubai ticket but i did`nt got any refund amount, i got a mail that saying refund amount is AED 0 .my mobile number is [protected]
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I haven't received refund still waiting for supervisor call .. they told within 6 hours I will get call from the supervisor
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