Clovia.com — clovia.com not received order confirmation even after i have done my payment online

I have placed an order in clovia app for 759rs. I paid through online via netbanking, the amount has been deducted from the account but haven't received order confirmation msg or mail from clovia. Unable to find the order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap.
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I placed order using clovia.com..my money got debited and the order didn't get placed..it is not in my orders section also..tried reaching customer care ..but of no help...need my money back

This is the top most worst online clothing company. People please listen to me and let's file a case in consumer court against clovia. There are more than hundred people who have been cheated by clovia. And many people hasn't received their refund yet. It's time for action. Let's file a case together. If we all raise voice together against this cheater company then I am sure that we'll get justice.
Hello,
We were tried to place an order on Saturday at around 7.30pm and did online payment but money 759 is deducted from my account to clovia's account and it shows that transaction is failed. When contact to bank they said that transaction was done successfully via payU.in
Transaction ref no is[protected]
Please refund my amount
Yesterday morning I have ordered some products from Clovia app..payment has been done for the same...but still didn't got any confirmation by mail or sms...Even on app order history is blank...exactly what happened may I know ???

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