Clovia.com Complaints & Reviews

I have ordered 6 bra’s with total 1888 rs using google pay.. Amount got deducted from my account but not received any confirmation message. If order is not placed then i need my refund amount.. Please improve the service quality.. The worst service ever.

I need my money back. I am trying to call customer service but they are not available now plz help me in this 😔

Not getting any update on the prepaid order and seeing reviews iam afraid of getting refund if i cancel the order. Order value is above 1000 and no change in status or response. 6239607 orderid.

I order mask on 2july, paying extra courier and gst. They took 13days to deliver. But they deliver wrong mask it's so dirty, cheap and so low quality product. To complain for the product they have wrong customer number. No source to approach them. Online chat is fake. I have been struggling to connect them but unable to connect through mail also.
They completely looting customer. They show something on website and sell some wrong fake product.
Pls don't ever buy anything from this website.

I placed an order worth rs 693 on 02nd june on clovia and the delivery date was 17th june. Today is 10th july nd they've not even shipped my order. They're neither responding to my complaint on chat, customer care, facebook or instagram. Nor are they refunding my money. They're not responding to any customer (I read many complaints on facebook and instagram) please help me get my refund from this fraudulent ecommerce company.

I ordered mask and gloves from clovia.com for rs 1600. After months of wait i got 4 sanitary pads approx 800 rs. For few days they didn't update it as delivered on their website. So i couldn't initiate return.
Now its updated and items are marked as non returnable. No one picks up the call.
Order number 6221650

Order no. 6229649
I have ordered on 7th of may and it's been 2 months and i haven't received any kind of tracking details. The tracking id provided by the clovia is showing invalid.
Kindly provide me with the correct details of my order or else refund the amount of 1888.00/-

I placed an order worth rs 846 on 20th june on clovia and the delivery date was 29th june. Today is 1st july nd they've not even shipped my order. They're neither responding to my complaint on chat, custome care, facebook or instagram. Nor are they refunding my money. They're not responding to any customer (I read many complaints on facebook and instagram) please help me get my refund from this fraudulent ecommerce company.

My order number6416000. I didnt receive my order still now. No proper response from customer chat and message. Every time i receive computer message. When i will receive proper response from ur side. Too bad customer service

I have not received my package since 11 days, orderd from clovia app n there is no one to contact pls arrange as soon as possible.

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I have placed an order for rs.835/-. I paid through online via paytm, the amount has been deducted from my account but haven't received order confirmation message or mail from clovia. Unable to find order details in my order section. Wanted to know whether the order is placed or not. If order is not placed will the deducted amount will be refunded to my account? Please respond asap...

It's been more than 12 days and i haven't recieved my order yet and they don't even pick calls and chat process module also isn't worthy at all.
I have done online payment and i want a date till which i will be receiving my order.

Product was placed on may 1st can understand due to lockdown product couldn't be delivered.. When there was a chance to deliver the product that time clovia didn't do the same.. If they are not in situation to deliver the product then why the hell they are accepting new orders

I have placed an order in clovia in may 13, 2020, via paying full amount through online.. But till date there is no update on my order.. They have not even shipped my order. I tried calling their customer service and even sent a mail to the customer service but not useful since their customer service number which they provided is not working and they will not reply to the mail sent.. Till date i have sent them more than 10 mails. But of no use.. They are cheating the customers by taking orders and taking money from them, but are not delivering the items.. The shocking is even though they are not delivering the products ordered by the customers for months everyday they are taking new orders which is disgusting.. Before taking new orders they should first fulfil the old orders and when they have finished that they should they new orders.. But the way they are doing it clearly shows they are cheating the customers by taking money from them.. My order number is 4119001.

I ordered one month ago but my ordered has not delivered yet. U complaint but jo actions has been provided

[protected] my tracking id but the same not yet delivered and no information

I have purchased a product which size is 34c and i want to exchange it in size 34dd and on clovia site there is no option show for exchange or return

I've order some products but it is not received yet and customer support is not responsive

[protected] is my no.

I have ordered 3 bra’s and night dress with total 2150 rs using netbanking.. Amount got deducted from my account but not received any confirmation message. If order is not placed then i need my refund amount.. Please improve the service quality.. The worst service ever.

I need my money back. I am trying to call customer service but they are not available now plz help me in this 😔

My order number is #5292494
We had ordered undergarments in the offer 4 @799, two of which when dipped in plain water had a color defect. Images were clicked and sent to the concerned email id of clovia within a day. There was no response from their side. I called them repeatedly and they kept on asking for 24-48 hours each time.
It's been almost a week now since i have raised the concern.
The return request too has been generated but every evening i get a message from the courier company stating that i have cancelled the pick-up request, which is certainly not true.
I have been in constant contact with their representatives but they seem totally uninterested.

Its very unfortunate to tell that repeatedly i have contacted customer service on phone and email regarding this issue. Yet i have not get any response.
09-sep-2019 itself order has been delivered at 10:00pm in chennai as updated in tracker.

But i have not received yet. Without my confirmation how can you deliver the product to some other person.
I have asked details of the receiver. That also you are not sharing.
Is there someone who can look into the issue and arrange the product or refund of the same.

Worst experience. Not expected from clovia team.