Clovia.com Complaints & Reviews

Order for 508 rs and payment was done amount deducted but no order confirmation so I've placed order again and order was successfully and now I'm charged twice for one order so I want my amount back for one order and want to be charged only 508 ra. Please help this seems to be fraudulent

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I ordered 4 products of 799 as offer price and with tax 814 rs . Amount has been deducted from my account but the order is not confirmed, either confirm the order or refund the amount as soon as possible

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I placed an order of 903 rs today. The amount is deducted but the order is not placed. The items are still in my cart and when I checked the order status with order id the status is showing payment not done. Please help me with this. I want my money back if order is not placed and I would not order from this site ever again. I have sent the mail to clovia with payment receipt.My order I'd 9136782

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I placed an order of 1048 rs today. The amount is deducted but the order is not placed. The items are still in my cart and when I checked the order status with order id the status is showing payment not done. Please help me with this. I want my money back if order is not placed and I would not order from this site ever again. I have sent the mail to clovia with payment receipt.

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I have placed an order of 572 Rs.. The amount has been deducted from my bank account but I have not received any message regarding order placement and even in clovia account my orders are showing NIL.. How am I suppose to track my order and get assurance..Please clear it out as soon as possible.

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I placed an order with clovia on[protected], for 3 Bras at 1017Rs. I logged in as guest user but my order status shows payment pending, i paid through paytm and the money was deducted from my wallet
Order ID- 9067423

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I placed an order of 3 bras on Clovia for Rs 1196 and paid from Paytm wallet. The money was deducted but the my orders section was not updated in the app or online. I did not get any confirmation of my order or any order ID. I tried contacting the customer care but no response. I tried contacting on whatsapp as well and tried tracking my order but they are not recognising my e-mail. If the order is not received I need my refund ASAP. Please...

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My order no.8772633 (ordered on 13.6.21 via online payment). Received an email at evening on 21.6.21 that it was delivered, I never received my Package. I gave my work address but none of my colleagues received it. Chatted with various Clovia agents via WhatsApp & App, but always told they will email me the delivery receipt for confirmation. BuT never got it. Also, tried many times at[protected], always kept waiting like 4-5 mins. Today (1st July), one agent called me around 17:04pm...BUT She disconnect my call while I was explaining my issue.
I want my Package or Clovia refund my money.

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Jul 01, 2021

Updated by Priyanka Handique My Complaint still not resolved. GIVE ME A SOLUTION.

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P

Priyanka Handique

Jul 14, 2021

Clovia refunded my money. Thanks.

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Address: PURPLE PANDA FASHIONS PRIVATE LIMITED 109-B, Plot No. 18, Rajendra Jaina Tower Wazirpur Commercial Complex, WPIA, New Delhi-110 052

I had requested for exchange of three bras order no. 8829975 processing against order 8735114 on 18th July due to sizing issues.
It’s been 15 days and I still haven’t received any call regarding the pickup.
I have already contacted you guys 8-9 on Whatsapp and even mailed and also contacted them on instagram but all they say is they will pick up my order on urgent basis but still no progress.

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Address: Akshay society lane no 4 pimpri colony Pune 411018

I have ordered 4 panties for 499 on 6th June. But I cancelled product at 12th june. But I did not received my refund yet. Here is my order ID 8693162. Very worst experience with you and I won't order from your site again.

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Hi,
Money 508/- is deducted from my account but the order is not done and I haven't received any msg/mail for a refund as well. let me know you need any more details about payment like reference number etc.

Thanks,
Yogita Upadhyay
[protected]@gmail.com

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I had placed an order on 21 June 2021, my order id is 8859257, payment was successfully made through Paytm but it still shows payment pending. please tell me about my order updates otherwise I will be forced to contact the national consume forum.

Jun 22, 2021

Complaint marked as Resolved

apology email provided

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Doris.

Jun 28, 2021

Please help me also the same thing happened to me . What steps u took for your money refund please help

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Address: PURPLE PANDA FASHIONS PRIVATE LIMITED 109-B, Plot No. 18, Rajendra Jaina Tower Wazirpur Commercial Complex, WPIA, New Delhi-110 052 CIN: U52100DL2012P

I had placed an order on 14th June. It has not been dispatched yet while it showed an estimated delivery on 26th June only, after the order was placed. There is no update on the site as well as the app.

Also there was no response from them for my concern on WhatsApp, on email or call. If they don't update the delivery status regularly how will the customer know about their product's location.

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I ordered 5 products and requestes return for all 5
its been a month my queries not resolved
order pick up for 3 t shirts done but agent said they recvd only 1
ABOVE ALL NO ONE RESPINDING ME
NO ONE ON WAPP
NO ONE RECEVING CALL
PLEASE DO SOMETHING HUMBLE REQUEST

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I have ordered garments online on date 5th june. The order not delivered till 10th june and none ever picked customer care number. I have called multiple times.
I had raised refund request on 10th june.That is not completed. There is no confirmation from Clovis that they are working on it.
Delay is not issue, but not being in communication is definitely issue.
As clovia is unable to supply deliveries why they have kept open the site. So that people can just pay them?

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I ordered a night suit and instead of that I received a wrong product (camisole).. I want to return the camisole and get back my night suit... I have paid much for the night suit and the camisole is of less price.. So even my money is stuck

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Address: Myntra

Wrong product delivered by Clovia; with no help from Myntra for refund.

Three words for Clovia experience
Cheats. Cheap fabric and product (a word suitable for their 'team belives in')

I had ordered a black lingerie set from Clovia(photo shared below) but was delivered a box of different products.

Three words about Myntra's help from Support centre (Shadab)
Unhelpful. Excuses. Wrong Policy cited with no common sense employed. No freedom to publish my experience on their site

Myntra belives it be a product under non-refundable product even when the photos clearly depict them being the wrong product. So, I end up getting literally no help, no refund option and definitely no freedom of write about this on their site.

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Address: 39 40 mannuganj near radha krishna mandir macchi bazaar Dehradun

I placed my order on 2nd June it's been 15 days and I haven't received my order yet it shows that my order is on hold and shows me to contact customer care but when I try to do so I don't get any response I made an onlime payment of Rs.1934 via google pay this is the worst company ever I want my order before June 28th please help.

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Hi, I'm your new customer and I guess will be last one now... pathetic services..email response after 4 days and delivery product dates gets changed from 16th June 2021 to 20th June 2021 without any intimation.

Request you to confirm if you can't handle business and refund my money which I paid in. Advance.

Request call back by 16th or 17th June as I'm traveling on 18th June with solution not product delivery.

Order no.8758100
Ordered on 12 june 2021

Please be kind enough to respond.

Thanks and regards
Anandhi

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I had placed an order on the 8th of June and it showed that the expected date of delivery shown is 17th June. My order no. Is 8719869, even now it is not packed also, leave alone its delivery. And there is no response from there customer care number. These are essential commodities, If such service is provided from there end, we as customers will hesitate placing our faith on clovia again.

Clovia.com Complaints & Reviews

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Clovia.com reviews & complaints page 6

Placed order payment done but no order confirmation

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Confirm my order soon

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Amount deducted but order not placed yet

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Amount deducted but order not placed

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Not received any message of order successfully placed even after doing payment and the amount is already deducted from my account

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Payment deducted but status shows pending

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Payment deducted but no confirmation received

My order no.8772633 shown delivered But I never receive my Package

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Requested for exchange of products but no one is coming for the pickup even after 15 days

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Did not received my refund

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Money is deducted from my account but the order is not done.

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Order placed, payment made still showing payment pending

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4 bras

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Refund and order pick up

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8568676 order Id - garments ordered through Clovis site

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I am complaining about the wrong product I received

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Lingerie set(black)Clovia from @Myntra

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Order no. 8641474

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product not received yet (false promises)

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DELAY in delivery of the order

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