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Clovia.com Complaints & Reviews

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Updated: Aug 31, 2024
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Clovia.com reviews & complaints page 12

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T
Tamanna Katiyar
from Noida, Uttar Pradesh
Dec 3, 2017
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order undelivered

I was supposed to receive my order today and i have received a text saying it has been delivered. I had no calls from any delivery person today and you people don't work after 7 and tommorow is a sunday. This is ridiculous and absolutey a pathetic customer service i have received. I had orders before and it has never been a problem but this time it is #. It's prepaid. I placed the order and got a message that this time i will get...
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R
Reeni Dcruz
Oct 18, 2017
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delivery issue

Address: Ernakulam, Kerala, 682035

Hi team,

Please be informed that the address mentioned in the invoice is incorrect it shows two address clubbed together. The post code as per the address is correct and when we checked with the courier people they said they are unable to deliver the order in the below
Address. They said they are going to return the product back to you.

Could you please re-send the product to the below address or provide...
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S
sumbul ahmed
from New Delhi, Delhi
Jul 20, 2017
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delivery of the product

Hi,
My order no is 2374966 and it was supposed to be delivered today.
However, the courier boy came and since i was alone and down with cold and flu i asked him to come upstairs but he just said that i will not and went away with my courier.

The attitude of the delivery fellow sucks. Moreover, this was the first time (Probably the last also) i had place an order with clovia and had a real bad experience.br...
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S
Sonu Priya
from Mumbai, Maharashtra
Jul 10, 2017
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Regarding order.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.clovia.com

I have ordered from your site for rs 1298. My order id is 2348190. I got the confirmation message for the order first and then another message saying that your order cannot be placed because of some foreseen issue. The amount is deducted from my account.
I am trying to contact your customer care also but there is no response.
Please look into the matter and do refund my amount asap....
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K
kulachandra singh
from Agra, Uttar Pradesh
Jul 8, 2017
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Lingerie

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.clovia.com

Fraud Company. Multi-level markings type . Bussiness promises are fraud as incentive are false promises. They never transfer money. Beware of Online joining program call Clovia partnership program as they never sent product. If some promises are kept then they never fulfil the rest.
Product sent are low quallity & wrong ones. Return policy also a fraud one. As they never repalce your product. So Please donot believe on online product.br...
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H
harsha shetty
from Mumbai, Maharashtra
Jun 16, 2017
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Complaint about delivering the product in wrong address

Address: Mumbai City, Maharashtra, 400708
Website: Clovia

Myself harsha shetty from airoli. I placed an order from clovia app but the delivery boy delivered the parcel today to someone else in wrong address my details of booking are given below
Booked with sdlpl vide awb no [protected]. Velex logistics pvt ltd.
He assured me to pic the courier from the delivered place and deliver it back to me but if the parcel is unpacked through any reason i am not going to accept the parcel.
Its...
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C
Chaitali Mayekar
from Bengaluru, Karnataka
Jun 6, 2017
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Order not placed

Address: Bangalore, Karnataka, 560100
Website: www.clovia.com

I have placed an order on 3rd June at 2:55 pm through paytm wallet. The purchase was worth 1234 Rs. I didn't receive any confirmation mail/message from clovia on my order been placed. I have the transaction ID from Paytm of the transaction. The amount is been deducted from my account.
i tried calling customer care of both but no luck in response. I have mailed at [protected]@clovia.com and got one auto generated mail with reference no as...
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P
pooja fadia
from Chennai, Tamil Nadu
Jun 6, 2017
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They didn't give my product but take my money as i did online transaction

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Clovia.com

I ordered my product on 22 may and i made a online payment but they didn't give my product to me and telling that your product is delivered and sometyms not picking my call. From last fews days i tried to contact them very rarely they are attending my call and if they did they are telling my product has been dispatched. Can you please help me to get my money back.
The worst site i ever experienced.

The site name is clovia.com....
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C
chat2amit
from Gurgaon, Haryana
Apr 9, 2017
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Lingerie /undergarments

Address: Gurgaon, Haryana, 122017
Website: Clovia. Com

We ordered lingerie and undergarments from clovis.

1)extremslt poor road side quality given by clovia.

2) even though we never tried the products and rejected purely on basis of quality of cloth and fabric... Clovis did not supported us, harassed us on refund and we found extremely poor and bad quality customer service.

We have decided we will never ever shop from clovis and request all readers...
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N
Neetya
Nov 19, 2016
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Incomplete transaction

Address: Pune, Maharashtra

Yesterday i have done shopping of my cart items through my netbanking. Total cost amount was 897 rupees. As i used netbanking for payment i got 15% off. So my 763 rupees was debited from my account. Transactions was successful.
But i have no any message from you
Please guide in this regard.
Thanks
Rajendra jondhale
Chakan pune
Maharashtra...
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C
CarolinSavio
from Mohali, Punjab
Oct 17, 2016
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Amount debited but transaction incomplete

Website: www.clovia.com

I placed an order on oct7th and made online payment. Amount was debited from my account but the transaction got failed. But the amount is not refunded to me.
I wrote to hdfc bank but they stated the below:

"the transaction has been successfully processed at the bank's end.
We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction."

Its already...
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A
A Dubey
from Hyderabad, Telangana
Sep 19, 2016
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Order id: 1618269, no order confirmation received on email or phone

Address: Rangareddy, Andhra Pradesh, 500018
Website: clovia.com

Hi,

I have ordered a product from Clovia website. The payment has been done but there is no update of my order neither on website not through any mail.
Below are the order details:
Order id: 1618269
Product: 6 pc bra panty and bra strap set
Payment Mode: PAYTM

Could you please update me on my order as I have paid the entire amount through PAYTM for which the transaction was successful...
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J
Jayavardhanan dhansingh
from Pathanamthitta, Kerala
Sep 17, 2016
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Lack of quantity

Address: 600044

As per ur offer price I have ordered 8set of bras and panties through online u have accepted my order for cash on delivery order no1606526 As per the order u sent only 3 set of bras and panties as per ur confirmation u didn't supply full set of quantity i.e 8 set of bra and panties just 3 set only I received so pls check and supply the balance 5 sets otherwise I will file a legal complaints against u. Regards D Jayavardhanan...
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S
starr41
from Mumbai, Maharashtra
Apr 12, 2016
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Expired products sent and default garment quality

Address: 411057
Website: clovia.com

I want to complaint against clovia.com for sending me an expired Revlon shampoo. The product was expired a year back and they still are sending it across customers. Also, two of my t shirts bought were not having tags attached to them. The quality of garment was just not up to the mark. I emailed them about my complaint but have not yet received the response. When i emailed them for return request, they simply sent a link to start the process....
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A
Ashima Kaur
from New Delhi, Delhi
Apr 9, 2016
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Poor quality and wrong pricing

Address: New Delhi, Delhi, 110060
Website: Clovia.com

Hey,
My order no. Is 1186898.
I had ordered for 2 bras..
One of them; it has its pad in some other shape on receiving only, what can a customer look for in the product after washing.. The lace in front of the bra is not even properly finished, the threads are coming our already..
Second bra which i ordered was said to be a plunge bra but it has the thinnest pads possible. Moreover the price written on site for...
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S
Sudeepc
from Irinjalakuda, Kerala
Mar 25, 2016
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I want to return my order

Address: 600119

My order number is 1122231.I order it 4 for 599 but at the last I got 1 item
The product quantity. Is not to gold it was not up to the mark.o called to costamur care but the lines are so busy so please make arrangements to return it as soon as possible . how will I get the money back from u the clovia costumer care also so worst we can't able to reach the lines .if no response came from u people I will go to consumers court ....
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AdvRuchira Chaudhary
from Gurgaon, Haryana
Mar 17, 2016
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Refund not received despite returning goods & several requests made

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.clovia.com

My 2 orders went horribly wrong with incorrect & inferior products sent. Had requested refund of rs.983 on 010316. Not processed till date. Customer care phones never connectable. Seems fraudulent, am a lawyer dealing in consumer disputes. Am filing consumer complaint in district court. Anyone interested can write to me on- [protected]@vrtaxattorneys.com...
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C
cala balaji
Mar 13, 2016
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They're not taking the product back

I ordered for a night wear set of two. I received it after 10 days. But it didn't fit me so I wanted to return it back . But thy dint evn respond. Now I wouldn't buy anything until they take it back....
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T
tanya saxena
from Noida, Uttar Pradesh
Feb 20, 2016
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Refund money not received

Address: Ghaziabad, Uttar Pradesh, 201014
Website: www.clovia.com

I had ordered 3 produts from clovia on 23 Jan and asked for the return and refund of the money on 1st Feb. I have contacted them several times but have not received any response from them. I have even given my account details to them but they responded that the details were incorrect although they are correct.
Its been almost 3 weeks now and no resolution has been provided from their end.

My order no is 943179. Request...
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A
Ashwini Chaitanya
from Noida, Uttar Pradesh
Feb 17, 2016
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Clovia bra

Address: Ghaziabad, Uttar Pradesh, 201007
Website: Www.consumer complaints.in

I had placed an order online. Today it is delivered. The size does not for me, is to loose and I am not satisfied with the quality of material. So I want a refund and please do send any one to pick up your product....
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