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Clovia.com Complaints & Reviews

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Updated: Aug 31, 2024
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Bad 😕 It seems that Clovia.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Clovia.com reviews & complaints page 13

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B
Barkha Bhardwaj
Jan 28, 2016
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Lingeries received not up to mark need refund order no.950148

Address: Jaipur, Rajasthan, 302020
Website: clovia. com

Product quality is not up to mark as per description, elastic of panties are not good and also stuff is not good.
Need refund of all....
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Dhwani Swadia (There And Their)
from Vadodara, Gujarat
Dec 27, 2015
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Delivered different product

Website: clovia.com

I ordered products from this site. At first they place the entire product on hold. Without bothering to let me know. After a few days, I check where the parcel has arrived, i come to know it has been put on hold, No reason given. I call up customer service, after en number of busy calls I get put throough, I ask them what is the issue, i am told inventory issue, wait for a few days. Fine. Then suddenly I get an email saying the company...
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Chandra Kumar K Daga
from Ariyalur, Tamil Nadu
Dec 21, 2015
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Out of 8 item recd only 5 items

Address: 606601

Invoice no 850500 . Order date 12/12/15 .total order item is 8 but recd only 5 item, 3 item not yet recd so kindly reply us...
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Anisha Antony
from Ahmedabad, Gujarat
Dec 11, 2015
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No response from clovia, bad quality products, wand replacement.

Address: Mumbai City, Maharashtra, 400059
Website: www.Clovia.com

Order number:819995 I brought around 13 products from clovia. I am not happy with the quality of products received. Mailed them regarding this issue the next day itself but haven't received a reply from their end. Very bad after sale service. Continuous feedback has been sent to them regarding this but i haven't received any revert from their end till date other than a system generated automated ticket ID. Am really fed up of calling...
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banitadas
from Chennai, Tamil Nadu
Dec 4, 2015
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No response from clovia team for my complaint

Address: 751024
Website: www.clovia.com

My order no is 818345 which was delivered yesterday. I got my product but the problem is i am not comfortable with the fitting and i want a replacement for that. Same day when i got my product on my hand i sent mail on [protected]@clovia.com for my complaint but there is no response from company nor even customer care looking for my complain. I tried reaching to the number provided in the website but there was no response from other end. It is...
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N
Nickky
from Noida, Uttar Pradesh
Dec 3, 2015
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Money not refunded in bank account since past 1 month

Address: 201301
Website: www.clovia.com

I purchased a garments . Order number is 729770.But due to unfit i returned it back . And since since past 1 month from purchasing i been chasing the customer the customer care to refund my money . All the efforts are in vain . Till now i have not been credited with money in my bank account.its a highly pathetic scenario. It's a humble request from all the team members to please take some necessary action ....
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nottyannie2
from New Delhi, Delhi
Dec 2, 2015
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I am not getting any response for my complaint

Address: New Delhi, Delhi, 110009

My order no is 804014 which was delivered on last week thursday I got my goods but the problem is both product are having tags of same size but acctually they are not of same size one of them ia of extra large size and i want replacement for that, Same day when i got my product on my hand i sent mail on [protected]@clovia.com for my complaint but there is no response from company nor even customer care looking for my complain it is really very...
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sjfaridi
from Samastipur, Bihar
Dec 2, 2015
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Parcel not delivered

Address: Gurgaon, Haryana
Website: www.clovia.com

Hi,
I booked one dress from Clovia.com dated 18/11/2015.As per them they dispatch on 19/11/2015 with Aramex AWB No.[protected].As per the online status they deliver my parcel to Kolakata instead of Muzaffarpur(Bihar).Since last Thursday I'm following up with Clovia & Aramex customer care, but no one is giving the proper response.I registered so online complain to Clovia & Aramex, but still result are same.I called to...
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ankitasonali
from Kolkata, West Bengal
Nov 9, 2015
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Delay in delivery and no response from clovia employees

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
Website: www.clovia.com/history

First of all clovia service is pathetic...no responsibilities...no response on phone...they have only excuse...if i am complainig they are very much irresponsible about customer complain. so i want my money back ormy product on 10th of october....
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duttaB
from Bengaluru, Karnataka
Oct 15, 2015
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Undelivered Product Order No.(463172 dt.15/05/2015)

Address: 713331

The prepaid order was placed but without delivering the same and thereby taking no measure to resolve the dispute, an arbitrary DELIVERED remarks being imposed as & when contacted.The order amounting to R's, 1709.00 was paid, against about 08 nose of item.Soliciting your kind cooperation please .Biplab Dutta H/O Mitali Dutta....
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singhj1987
from Mumbai, Maharashtra
Sep 8, 2015
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Haven't received refund since a month

Address: Pune, Maharashtra

This website really pissed me off. Firstly I sent 10 mails for return request of the product and after the return, I think it has been one month and I haven't received my refund yet. Their website is not functioning properly. I am unable to complaint on their website, also these people never respond to my mails and never pick the call on the number they have given on their website. This service sucks and I will never purchase and would...
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siniabraham
from Mangalore, Karnataka
Aug 8, 2015
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Payment made and shows order failed

Address: New Delhi, Delhi

Hi,

I made payment via netbanking and after doing the check out I didnt receive any mails of the transaction made and neither did I receive any mails or messages from clovia website regarding the order status and date of delivery. While checking my mail, I saw a mail which shows that the order wasn't completed successfully and asking me to do the same again.
---
Greetings from Clovia!
We couldn't...
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mvvn
Jul 21, 2015
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Not Delivering product and not even answering through email or customer care no.

Address: Ghaziabad, Uttar Pradesh

I had purchased on 8th of this month for 3k through card payment and I did not get any order copy or purchased goods sofar. when I was trying to contact them over their customer care number it is always saying busy and could not able to contact them. I tried to contact them over email several times but no response received. I did not understand how to get the goods or refund of my amount. If any one know kindly let me know. Thanks....
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Palsan
from Hyderabad, Telangana
Jul 18, 2015
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Amount not refunded

Address: Hyderabad, Andhra Pradesh

We purchased few days ago a product through COD mode of payment from Clovia. We returned the merchandise soon as we didn't like it. To out dismay, we haven't received the refund still, we are unable to speak at the customer care no. as it is coming as continuously busy. We even mailed our concern to their email ID but haven't received any response till date. We are being cheated. We could have charged back if we had done the payment through...
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Complainant44594
from Bengaluru, Karnataka
Jul 10, 2015
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Clovia unprofessional attitude towards not refunding money back to customers

Address: Bangalore, Karnataka

I purchased products from clovia and then due to poor quality returned it the very next day. I raised the return request and awaited them to refund my money but its been over 1 Month they have not refunded back. Their customer care numbers are never reachable and their customer care email send automated responses and never follow up with customer. My friends have also faced the same issues with their refund process and customer care. I would...
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Shraddha Darda
Jul 8, 2015
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Cheated by not delivering products and charging on card.

Address: New Delhi, Delhi

I have made a purchase through this website 2 months back, that time name of the website was moodsofcloe.com. These people changed the website name to Clovia. Com and when I ask for refund their customer service always say that you have to wait for it. It's more than 2 months now where I have lost my patience. I am also be soon sending then the notice. I want all of you to be aware of this fraud company as they will just charge you by...
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