Claimed

Clovia.com Complaints & Reviews

1
Last updated May 1, 2024
Complaints 255
Resolved
13
Unresolved
242
Quick Links
Statistics
Share
Contacts

File a complaint to Clovia.com

Having problems with Clovia.com?

File a complaint and get it resolved by Clovia.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Clovia.com
Customer Service Contacts

Clovia.com Phone Numbers

Phone
+91 12 0484 2222
101
71

Clovia.com Website

Clovia.com Head Office Address

G-52, Sector 6
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Clovia.com reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhagyashri Pawar
Report
Copy

Amount paid and order not confirmed

I have order below lingerie items under offer:
4 bras for 799 and 4 panties for 499
And paid the total amount by using phone pay but my order is not confirmed and items are still showing in the cart. I also try to reach the company by calling but the calls were unanswered. Please confirm whether the order will be delivered to me or else refund my money at the earliest. Adding the screen shot of payment made by phone pay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paulami Debnath
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for returned item

Address:Purple Panda Fashions Pvt. Ltd. G 52, Sector 6, Noida, Uttar Pradesh, India, Pin: 201301

Order no. - 8053206

My order was picked up and there was no confirmation mail or message for the refund being initiated. I tried contacting the agents, e-mailed them, called them but nothing. Then an agent told me that the refund has already been initiated but the very next day, I got an email saying that the refund has not been initiated yet. So, as you can understand, they leave their customers with a doubtful mind. And I'm...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
I have ordered a set of Bras from clovia which they never delivered but sending a mail that says order delivered . I am attaching screenshots of receipt n mails. They are not reverting mails. I am very disappointed with clovia....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have ordered item from clovia and prepaid ₹1803 through phonpe . But didn't get any confirmation of orders from clovia. Order Id 8112821...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sana_
Report
Copy

No confirmation on order

Right after paying via Phonepe, I returned to the Clovia page, which had somehow logged out. I logged in again only to see no orders placed in My Orders section. Neither did I log out while paying, nor close that window. I was also paying and using clovia after logging in. How come it isn't showing up? Neither did I get a confirmation email nor confirmation message. I have the confirmation of payment. So kindly look into it and let me know....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neema Chavan
Report
Copy

Inner garments and some night dresses

I had ordered some items from clovia on 2nd April 2021. Yesterday the order status shows that "order delivered" whereas I haven't received any items till now. I tried to reach out to the customer care but was unfortunate as these guys doesn't answer at all. I have mailed and had a chat with some agent who told me that they will try to fix this. I am really loosing my patience now. I have already paid for these items. I need to get back my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
91Anuya
May 31, 2021
This thread was updated on May 31, 2021
Report
Copy

Order not confirmed

I am Anupama I have ordered your products worth Rs 491 yesterday and paid it through phone pay, But your App
doesn't show any ordered details and the money has been debited from my
Bank account(total paid amount =491) . Kindly check the status of my
order and do the necessary ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:37/ 801, Emaar Palm hills, Sector 77, Gurgaon

I have placed a order on clovia through cashkaro.com, I ordered 4 items worth rs. 789. Amount has been deducted but ia haven't received any confirmation detail neither on mail nor on msg.
Also order details are not visible on app.
Kindly suggest what to do....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
PURPLE PANDA FASHIONS PRIVATE LIMITED
109-B, Plot No. 18, Rajendra Jaina Tower
Wazirpur Commercial Complex, WPIA, New Delhi-110 052
CIN: U52100DL2012PTC237371
I have waited for more than a month.

My experience with Clovia was terrible. There were multiple delays and the delivery date was shifted many times by Clovia. I tired to contact the consumer services, however there was no response to the...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Clovia Order ID 7899770

No refund has been made....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radhika Garg
from Delhi, Delhi
Report
Copy

Intimate Apparel

Address:www.clovia.com

I ordered a product from their website. The order id was 7940933. Despite their commitment, they sent the delivery very late (I oredered the product on 19th March, I was suppose to receive by 24th March, but I got it on 31st Mar, and that after reminders) And moreover, when I received it, I found out that was not a correct product. After repeated reminders (complaint no #2117600) they are not reverting back whether they will change it or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hermyne
Report
Copy

Order delay

I ordered on 21st of march 2021 on a very urgent basis. And it has been 12 days and till now I didn't get my order. Such a bad service. I am very disappointed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himan8
Report
Copy

Delivery delay by 20 days

Address:Before Krishna Shalby Hospital Road. Ghuma

I havent recieved my order or gotten a call from them so irresponsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
epithymia
Report
Copy

Regarding payment

Website:Clovia.com

I placed an order of ₹2800 on the app via online debit card. My payment was successful but order was not confirmed.
Also i am trying to contact their customer service but they are not taking my calls.
No other way I can reach them to tell my issue.
Please I want my refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Goel Neeti
May 31, 2021
This thread was updated on May 31, 2021
Report
Copy

Payment dr but order not placed

I placed order for 4 bras @799 andxalso apllied 1 coupon for first delivery.

The amount got debited from my account, but the order status is not confirmed

Neither I got any msg nor mail nor any confirmation ..

Just got mail that complete your transaction....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahulraiya
Report
Copy

Regarding delivery delay

They are not responding to my calls...
They are delaying the delivery day by day...
Such a poor stuff of service...
Resolve my issue completely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
premalakale
Report
Copy

Order Delayed not received yet

Address:near lokmanyanagar Jogging Park

I Ordered some product from clovia. but not received. no status at all. just deleying my order day by day.

clovia.com

Bras | Panties | Nightwear | Bridal | Gift Sets | New Arrivals | 3 Bras @ 999 | 4 Bras @799 | 5 Panties @699
Hi premala kale,
Thank you for shopping with Clovia! Look forward to your personal picks, discreetly packed to perfection and delivered to your doorstep.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shebina
from Ernakulam, Kerala
Report
Copy

Products not delivered for prepaid

Address:Clovia india

I ordered items from clovia. It is prepaid. But yesterday I got message, the item is delivers. Actually I didn't get my products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hafizul Mustafa
Report
Copy

Not picked up

I have exchange my order..but order didn't get picked up and it got cancelled..so what will I do?..and also exchange is not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Philomeena
Report
Copy

Return money

Address:10/a mehandi bagh

The products which i get are not up to the mark and i have put return request and the app is not accepting so return my money and products...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy