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Clovia.com Complaints & Reviews

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Last updated Feb 5, 2024
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G-52, Sector 6
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

Clovia.com reviews & complaints page 8

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P
Paulami Debnath
Apr 14, 2021
May 31, 2021
This thread was updated on May 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for returned item

Address:Purple Panda Fashions Pvt. Ltd. G 52, Sector 6, Noida, Uttar Pradesh, India, Pin: 201301

Order no. - 8053206

My order was picked up and there was no confirmation mail or message for the refund being initiated. I tried contacting the agents, e-mailed them, called them but nothing. Then an agent told me that the refund has already been initiated but the very next day, I got an email saying that the refund has not been initiated yet. So, as you can understand, they leave their customers with a doubtful mind. And I'm...
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Swatee Rawat
Apr 14, 2021
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Products not delivered but confirming delivery

I have ordered a set of Bras from clovia which they never delivered but sending a mail that says order delivered . I am attaching screenshots of receipt n mails. They are not reverting mails. I am very disappointed with clovia....
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Sucheta28
Apr 11, 2021
Apr 11, 2021
This thread was updated on Apr 11, 2021
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Order was not confirmed after prepaid for item

I have ordered item from clovia and prepaid ₹1803 through phonpe . But didn't get any confirmation of orders from clovia. Order Id 8112821...
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Sana_
Apr 10, 2021
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No confirmation on order

Right after paying via Phonepe, I returned to the Clovia page, which had somehow logged out. I logged in again only to see no orders placed in My Orders section. Neither did I log out while paying, nor close that window. I was also paying and using clovia after logging in. How come it isn't showing up? Neither did I get a confirmation email nor confirmation message. I have the confirmation of payment. So kindly look into it and let me know....
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Neema Chavan
Apr 9, 2021
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Inner garments and some night dresses

I had ordered some items from clovia on 2nd April 2021. Yesterday the order status shows that "order delivered" whereas I haven't received any items till now. I tried to reach out to the customer care but was unfortunate as these guys doesn't answer at all. I have mailed and had a chat with some agent who told me that they will try to fix this. I am really loosing my patience now. I have already paid for these items. I need to get back my...
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91Anuya
Apr 5, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Order not confirmed

I am Anupama I have ordered your products worth Rs 491 yesterday and paid it through phone pay, But your App
doesn't show any ordered details and the money has been debited from my
Bank account(total paid amount =491) . Kindly check the status of my
order and do the necessary ASAP...
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Address:37/ 801, Emaar Palm hills, Sector 77, Gurgaon

I have placed a order on clovia through cashkaro.com, I ordered 4 items worth rs. 789. Amount has been deducted but ia haven't received any confirmation detail neither on mail nor on msg.
Also order details are not visible on app.
Kindly suggest what to do....
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PURPLE PANDA FASHIONS PRIVATE LIMITED
109-B, Plot No. 18, Rajendra Jaina Tower
Wazirpur Commercial Complex, WPIA, New Delhi-110 052
CIN: U52100DL2012PTC237371
I have waited for more than a month.

My experience with Clovia was terrible. There were multiple delays and the delivery date was shifted many times by Clovia. I tired to contact the consumer services, however there was no response to the...
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Clovia Order ID 7899770

No refund has been made....
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Radhika Garg
from Delhi, Delhi
Apr 3, 2021
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Intimate Apparel

Address:www.clovia.com

I ordered a product from their website. The order id was 7940933. Despite their commitment, they sent the delivery very late (I oredered the product on 19th March, I was suppose to receive by 24th March, but I got it on 31st Mar, and that after reminders) And moreover, when I received it, I found out that was not a correct product. After repeated reminders (complaint no #2117600) they are not reverting back whether they will change it or...
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Hermyne
Apr 2, 2021
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Order delay

I ordered on 21st of march 2021 on a very urgent basis. And it has been 12 days and till now I didn't get my order. Such a bad service. I am very disappointed....
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himan8
Apr 1, 2021
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Delivery delay by 20 days

Address:Before Krishna Shalby Hospital Road. Ghuma

I havent recieved my order or gotten a call from them so irresponsible...
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epithymia
Mar 31, 2021
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Regarding payment

Website:Clovia.com

I placed an order of ₹2800 on the app via online debit card. My payment was successful but order was not confirmed.
Also i am trying to contact their customer service but they are not taking my calls.
No other way I can reach them to tell my issue.
Please I want my refund....
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Goel Neeti
Mar 30, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Payment dr but order not placed

I placed order for 4 bras @799 andxalso apllied 1 coupon for first delivery.

The amount got debited from my account, but the order status is not confirmed

Neither I got any msg nor mail nor any confirmation ..

Just got mail that complete your transaction....
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Rahulraiya
Mar 30, 2021
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Regarding delivery delay

They are not responding to my calls...
They are delaying the delivery day by day...
Such a poor stuff of service...
Resolve my issue completely...
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premalakale
Mar 24, 2021
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Order Delayed not received yet

Address:near lokmanyanagar Jogging Park

I Ordered some product from clovia. but not received. no status at all. just deleying my order day by day.

clovia.com

Bras | Panties | Nightwear | Bridal | Gift Sets | New Arrivals | 3 Bras @ 999 | 4 Bras @799 | 5 Panties @699
Hi premala kale,
Thank you for shopping with Clovia! Look forward to your personal picks, discreetly packed to perfection and delivered to your doorstep.
br...
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shebina
from Ernakulam, Kerala
Mar 19, 2021
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Products not delivered for prepaid

Address:Clovia india

I ordered items from clovia. It is prepaid. But yesterday I got message, the item is delivers. Actually I didn't get my products...
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Hafizul Mustafa
Mar 16, 2021
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Not picked up

I have exchange my order..but order didn't get picked up and it got cancelled..so what will I do?..and also exchange is not working...
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Philomeena
Mar 13, 2021
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Return money

Address:10/a mehandi bagh

The products which i get are not up to the mark and i have put return request and the app is not accepting so return my money and products...
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Srushti Patel
from Bengaluru, Karnataka
Mar 3, 2021
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Return related

My order no.7723232, i had palced an order for shaperwear bodysuit, on the return policy it is no where mentioned that shaperwear bodysuit is a non returnable product, it is oly mentioned that shaperwear panties is non returnable. And on the product page it is no where writtem that the product is non returnable and now when i received the quality of the shaperwear is not great so want to return the product but iam getting no help from Clovia...
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