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Clovia.com Complaints & Reviews

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Last updated Feb 5, 2024
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Clovia.com reviews & complaints page 7

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Order no 8628925 email- [protected]@ymail.com
Ordered on 01/06/2021, daily delivery date upgrades and shifted to next date, current status is packed not shipped and no contact with them...please provide me some help.....
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ShikhaRajput
May 31, 2021
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Refunded amount yet not reflected in my bank account

Website:Clovia.com

The pick for returned item is been done 10days back. From then I tried contacting them on the app, email, also on WhatsApp customer service for the status of the refund amount but didn't get a relevant single response.
Order id- 8356358
Amount to be refunded- rs. 334...
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Aswini Paulraj
May 31, 2021
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Order not placed however payment is successful in GPAY

I have paid 1320rs via GPAY but my order is not placed although payment is successful. I need to know the status of my order...
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HAPPY LIFE WITH SIMPLICITY WITH UNEXPECTED THINGS
May 28, 2021
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Order not placed but payment done

Address:H.no 1104, Brahmasky city Dhanori,Kalwad road,411015

I have paid for items through BHIM app today 28/5/2021... But in clovia app order is not placed yet... My money is deducted... Givee solution place order or refund my money.....
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Suvrata
May 25, 2021
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Amount debited but order not placed

I placed order for 5 babydolls and paid 1902 rupees through Googlepay
The amount was deducted but no order was placed . Transaction id is[protected]...
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Rupali0204
May 22, 2021
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Money deducted from paytm but order did not placed

I have ordered 2 items from clovia on 22 may 202. Money has been deducted from my paytm but the order has not been placed yet...
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Anamta Ahmed
from Mumbai, Maharashtra
May 18, 2021
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Incomplete order and no response from the company

I placed an order on 28 april containing 4 bras for rs. 839. I received my parcel on 8 april. After checking the products, i found that 3 were not in proper size so i made a return request. I again received the returned items but the outer packaging was torn so i did not accept. This took place on 8th may. I thought it will be exchanged or replaced but since then my order status was not changed. I mailed at [protected]@clovia. I received their response...
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Rajdeep Bhalla
May 14, 2021
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Money deducted but no order placed

I have paid amount of 1017 to clovia successfully but my order is not shown.
Please refund the money if clovia cant fulfil the order....
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Rajdeep Bhalla
May 14, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Money deducted but order not shown

I have paid money through mobikwik and money is deducted but order is not shown. Clovia is frauding people with this bug setup. Please help....
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Srijita Guha
May 14, 2021
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Money deducted but order not placed rs 978

I placed an order of rs 978. Money was instantly deducted through PAYTM. but i could still see the items in cart, No order placed!!! please refund immediately...
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Md Naureen
May 13, 2021
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Item Replacement

I have put item replacement for order
2781909. Item reached warehouse but I still didn't receive it's replacement. For order 8322462 I didn't receive 2 models I ordered and received 2 items of same color and model. Customer care doesn't respond to calls and mails...
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Ramandeep07
May 10, 2021
May 10, 2021
This thread was updated on May 10, 2021
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Money deducted and order not placed

I have placed an order in clovia app for INR 814. I paid through phonepe app, the amount has been deducted from the account but haven't received order confirmation msg or mail from clovia. Unable to find the order details in my order section.If order is not placed, please refund my amount.

It's a hard earned money, please help to resolve the issue asap as i can see there are lots of customers who have faced similar issues...
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Kuki23
May 7, 2021
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About my refund

Address:Nirmal nagar ward no .32 balaghat

My order id 8106141.. pls tell me that where is my refund?? Pls initial this as soon as possible
I haven't received any type of money but i cancelled my order
I am sharing my statement tht i haven't received retund...
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nikhitha nikhitha
May 4, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Order not placed but amount deducted from my account

I have placed an order in clovia app for 2542rs. I paid through phonepe app, the amount has been deducted from the account but haven't received order confirmation msg or mail from clovia. Unable to find the order details in my order section.If order is not placed please refund my amount...
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riu892
May 3, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Payment done but order not confirmed

On 02.05.2021, I have made payment of Rs.274 through paytm ( [protected] )but have not received any order confirmation.
And my cart is still showing the item.
please help....
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Addynaa
Apr 28, 2021
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Order cancelled automatically

I ordered 4 bras from clovia but when the item received that have a fit issue so I raised exchange request but it has been one month but pickup not delivered and yesterday my exchange request is cancelled automatically. I m so much disappointed 😭 this time...
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Address:Clovia

I ordered 5 pieces from Clovia with a prepaid payment made . Delivery took around a week but a complete set of night suit was missing from it and instead of it a black palazzo was there that I haven't ordered .I called up, dropped complaint on their I'd but in vain . It took me 2 hrs with back to back calls at their customer support no to connect and executive picked up and asked me to drop mail with pictures although I have already dropped...
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Isimran9
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Query about delivery date

Hii this is imran here actually I order something on clovia and it was destined to be delivered on 22 th April but I didn't even received it on 23 rd as well besides when I check my order status in clovia app it shows me order dispatched nd when I track it by the help of tracking ID it shows the location which is approximately 10 kilometres from where I ordered nd given location can somebody help me out why it was not delivered to my door...
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AditiRawat
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Exchange bra for smaller size

Address:Sumanpuri, Adhoiwala, Sahastradhara crossing

I bought 40 D size but i want 38 D . I bought it through guest account so i can't use the return / exchange option . I m trying to reach clovia through email, call and whatsapp but they r not helping . NOW 15 days are about to complete and then they will say dat exchange can only be done in 15 days....
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Bhagyashri Pawar
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Amount paid and order not confirmed

I have order below lingerie items under offer:
4 bras for 799 and 4 panties for 499
And paid the total amount by using phone pay but my order is not confirmed and items are still showing in the cart. I also try to reach the company by calling but the calls were unanswered. Please confirm whether the order will be delivered to me or else refund my money at the earliest. Adding the screen shot of payment made by phone pay...
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